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There has been a lot political, economic, and business upheavals in the last decade. Nothing seems familiar anymore. While there are "above-ground" issues that are pushing us into new and strange territory, there is an undercurrent of a new economy. This is a global shift, impacting even local business opportunities. If businesses large or small miss the boat, it will be hard for them to catch up. Dr. Shoshana Zuboff, a Harvard professor and co-author of The Support Economy joins us to help business tackle global, emerging market, and local opportunities with the right strategies for the new economy.