Fintech Insider by 11:FS

Fintech Insider by 11:FS Podcast

Fintech Insider, hosted by 11:FS is a bi-weekly podcast dedicated to all things fintech, banking and financial services. The hosts are joined weekly by a range of fantastic guests discuss the latest news, developments, and trends within the industry. On Fintech Insider Insights, they speak to subject matter experts for deep dives on APIs, AI, digital banking, and all other areas disrupting our industry. Fintech Insider Interviews brings you one-on-one interviews with the thought leaders and innovators transforming financial services. Whether you're a fintech expert or you're just keen to know more, then this is the podcast for you!

324. Insights: BlackRock WealthTech19
The world of wealth is changing and so is our mindset around money. We have new ways of saving money, and we are bombarded with new apps and services every day. We live longer but our lifestyles are changing. Still, we retire at the same age as previous generations which means our pensions have to last for a lot longer. Women and men are forced into the same pension buckets, but women often take time off their careers for parental reasons. Money and mental health are closely linked and we need to think abou...

Fintech Insider USA: Lowell Putnam, Plaid (S1E2)
Welcome back to the second episode of this brand new show, Fintech Insider USA! In this episode, we are extremely excited to bring you a fantastic interview with Head of Partnerships at Plaid, Lowell Putnam! Sam sits down with Lowell Putnam, Head of Partnerships at Plaid at a very exciting time for the company! Lowell Putnam was previously the CEO and Founder of Quovo which have now been acquired by Plaid. In this interview, Sam and Lowell talk about a recent couple of busy months for the company, writing y...

323. News: They're coming for Monzo!
This week we have some great stories for you as Sarah and co-host Adam are joined by a couple of great guests : Karen Kerrigan - COO of Seedrs Romi Savova - CEO and founder of PensionBee Iona Bain - blogger at Young Money as well as industry commentator, author and speaker We kick off the episode by taking a look at the remedies for small businesses story. Nationwide Building Society, Investec Bank and The Co-operative Bank have been granted a total of 80 million pounds from the RBS Remedies Fund Pool B. Th...


322. Insights: Are mortgages broken?
David and Jeff take a close look at mortgages, a painful process Jeff recently went through. Research shows that people who have gone through the process felt stressed, lost sleep, half of the couples rowed over the process and 1 in 10 couples stopped having sex! Furthermore, 1 in 10 sought GP help due to effects on mental health. What is broken here? The duo is joined by a panel of fantastic guests to tell us more about the mortgages market, why some of these challenges exist and what changes are coming: ...

Fintech Insider USA: New York Fintech Week (S1E1)
Welcome to this brand new show brought to you by 11:FS, Fintech Insider USA! In this week's episode, Sam Maule is at Empire Startups’ New York Fintech Week Conference where he was invited to mingle with some of the brightest and the best from the New York fintech scene and was able to record some interviews with some of the top speakers of the conference! We hope that you will enjoy these interviews, just as much as we have enjoyed recording them! Our fantastic guests for today's episode are: * Alexa von T...

321. News: Everything takes money
This week we have some excellent stories for you as David and Simon are joined by a few fantastic guests: Rebecca Duckworth, Chief Sales Officer at Quotevine Limited Louis Sutton, Co-Founder & Director at The Grapevine and host of I, Fintech Valentina Kristensen, Director of Growth and Comms at OakNorth Ryan Edwards-Pritchard, Managing Director at Funding Options We kick off the episode with Valentina making a big announcement regarding OakNorth entering the mortgage market. As mortgage processes can be con...


320. Interviews: Anthony Thomson, Founder of 86 400
Anthony Thomson is Founder of 86 400, Atom Bank and Metro Bank. Simon talks to Anthony about the Australian market and how he can apply the lessons he's learned from setting up UK challenger banks to Australia's financial sector, the differences between customer needs in the two countries and how to design a proposition for a brand new market. The pair also discuss the atmosphere Australia's regulatory environment creates for challengers and how new market entrants can operate in an area where incumbents ha...

319. News: I'm sorry, banks
This week we have some great stories for you as David and Simon are joined by a couple of great guests: Samantha Bedford, Head of Innovation and New Ways of Working, CYBG Freddie Villis, Google Account Manager: Finance at Snowdrop Solutions Oscar Williams-Grut, Senior Correspondent at Yahoo Finance We kick off the episode by taking a look at Central banks becoming the world's newest climate change activists. An open letter in support of climate change came from the Network for Greening the Financial System ...

318. Interviews: Innovate Finance Global Summit
We were at the Innovate Finance Global Summit this week to bring you a very special collection of interviews. Sarah sat down with some great guests to get an insight into the breadth of London fintech’s influence on a global scale, she speaks with: Charlotte Crosswell, CEO of Innovate Finance Chris Woolard, Exec Director of Strategy and Competition Rishi Khosla, CEO and Co-founder, Oak North Charles Ng, Associate Director-General of Investment Promotion at Invest Hong Kong. Sarah talks to the interviewee...


317. News: Nettles and dock leaves
This week we have some great stories for you as David and Simon are joined by a few great guests: Hiroki Takeuchi, CEO of GoCardless Solange Dive-Chamberlain, Head of Commercial Banking Strategy at LBG Chris Maddern, Co-founder & CPO at Button, formerly of Venmo Niall Cameron, Global Head of Corporate and Institutional Digital at HSBC We kick off the episode by taking a look at Station F, could it be France’s F-You to London’s fintech hub? Opened in June 2017, Station F is the world’s largest startup incuba...

316. Insights: Customer infantstructure
Ross and Adam are taking a close look at financial literacy, how fintech is encouraging better money management from a young age and how pocket money apps are pushing forwards innovation. They're joined by a couple of experts in the space: Louise Hill, COO of GoHenry Will Carmichael, CEO of Rooster Money The panel talks about the effects of activating customers early on in life, something banks have done really well with student accounts. They take a look at whether there's a responsibility to create educa...

315. News: Tech for Tech’s Sake
This week we have some great stories for you as Sarah and Simon are joined by a couple of great guests: Freddy Kelly, CEO and co-founder at Credit Kudos Ben Gleisner, CEO and Co-founder at CoGo Simon Vans-Colina, Engineer at Monzo We kick off the episode by taking a look at US lenders preparing for a recession. U.S. online lenders such as LendingClub Corp, Kabbage Inc and Avant LLC are scrutinizing loan quality, securing long-term financing and cutting costs, as executives prepare for what they fear could b...


314. Insights: Strong Customer Authentication
This week we take a look at something set to change payments for everybody as we talk about Strong Customer Authentication (SCA) Sarah is joined by some great guests to discuss the subject: Nilixa Devlukia, Head of Regulatory at Open Banking Olivier Godement, Product Manager at Stripe Daniel Chatfield, Engineer at Monzo Fred Liu, VP Identity and Risk Products at Visa We kick off the episode by taking a look at what's driving the introduction of SCA and the theoretical benefits around it. The group explains ...

313. News: Copy/paste product
This week we have some great stories for you as Jason and Adam are joined by a few great guests: Anthony Craufurd, Director, Venture and Startup Engagement at Visa Europe Chris Low, Senior Advisor at Motive Labs Emily Nicolle, Technology Editor at City AM We kick off the episode by taking a look at Standard Chartered expected to pay just over $1 billion to resolve U.S., U.K. probes. Standard Chartered Plc has agreed to pay $1.1 billion to U.S. and British authorities for conducting illegal financial transac...

312. Insights: Live! The future of money
Live from NYC's New York Fintech Week with the DIT Sam's joined by some great guests to talk about the future of money: Natalie Ceeney, Chair, Innovate Finance Robin Mackenzie, Chief Marketing Officer, De La Rue Andrew Boyajian, Head of North America, Transferwise Farrah Lakhani, Director, Growth and Operations at OakNorth Analytical Intelligence We kick off the episode by taking a look at the story so far and how the UK fintechs have developed world leading challenger brands offering new customer products ...


311. News: Make tax great again
This week we have some great stories for you as David and Ross are joined by a couple of great guests: Ken Hart, CEO and Founder of Snowdrop Solutions Megan Caywood, Managing Director at Barclays We kick off the episode by taking a look at Revolut's newest scandal reveal. The Financial Conduct Authority has made enquiries into Revolut after being contacted by an ex-employee whistleblower who passed on their concerns regarding compliance and the CEO’s conduct as far back as 2016. Megan comments that it seem...

310. Insights: Finastra takeover
David and Simon are with some great guests from Finastra, including: Simon Paris, CEO Eli Rosner, Chief Product and Technology Officer Martin Haering, Chief Marketing Officer Nicola Hamilton, Senior Director, Brand and Communications We're bringing you an insight into how to manage diverse sets of client requirements, handling varying paces of change and overcoming the hurdles regarding legacy brands. We also talk to Finastra about their Corporate Social Responsibility (CSR) initiatives, how the company int...

309. News: Sassy AI
This week we have some great stories for you as David and Leda are joined by a couple of great guests: Conny Dorestijn, Founding Partner at BankiFi Ryan Edwards-Pritchard, MD of Funding Options We kick off the episode by taking a look at Apple Card, Apple announced the launch of a credit card designed to help customers lead a healthier financial life. It offers no fees of any kind and encourages customers to pay less interest. Conny comments that it's a cool product that can deliver an excellent user experi...


308. Insights: Fintech Friday in Luxembourg
Last year we introduced you to the wonderful world of Luxembourg fintech through LHoFT, nine months later we've been invited back. Laura Watkins explores how Luxembourg has solidified its place in Europe as a fintech hub and how this tiny country plans to extend its reach globally by talking to some of the key players in Luxembourg's fintech space, including: Pierre Gramegna, Luxembourg Finance Minister, Nasir Zubairi, CEO of LHoFT - (lux House of Fin Tech) Susanne Schartz, Chief Operating Officer, Seqvoia...

307. News: Tinder for banking
This week we have some great stories for you as David and Jason are joined by two great guests: Caroline Plumb, CEO of Fluidly Simon Balmain, Operations and Community Specialist at Monzo We kick off the episode by taking a look at WorldPay selling to FIS and changing its tech stack. The group comments that it's not a modern way to approach tech stack spending, it's an oldschool way of doing things and 600M is a large amount to spend over 6 years to maintain technology (02:36). Next up, we talk about Barcla...

306. Interviews: Benoit Legrand, CIO of ING
Benoit Legrand is CIO of ING. Simon talks to Benoit about his unsuccessful startup experiences and what they taught him, how ING sees itself as a 20 year old fintech, why some banks are afraid of PSD2 and how to focus on the problems customers are facing. They also take a look at Yolt, developing resistence to change and the importance of having a team dedicated to delivering change, why the scale of partnerships matter and touch on Brexit. We hope you enjoyed the show! Don't forget to subscribe so you nev...


305. News: Graceful degradation
This week we have some great stories for you as Sarah and Simon are joined by a couple of great guests: Daniel Hegarty, CEO of Habito Sharon O’Dea, founder of communications and collaboration consultancy Lithos Partners We kick off the episode by taking a look at the RBS trials for a biometric fingerprint bank card. Sarah thinks it's not a terrible idea and a potential solution to upcoming Strong Customer Authentication (SCA) demands. But Simon and Daniel disagree. Simon thinks the whole thing is a gimmick ...

304. Interviews: David Duffy, CEO of CYBG
David Duffy is the CEO of CYBG. Simon talks to David about CYBG's recent acquisition of Virgin Money, how the challenger narrative is shifting and why integrating a challenger brand into CYBG's existing services might be easier than industry commentators believe. They also take a look at Brexit, the future of the industry, how fintech and banks can partner together and what role the big tech platforms can play. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow...

303. News: Magic beans
This week we have some great stories for you as Sarah and Simon are joined by three great guests: Mel Palmer, CMO Exo Investing Matt Valentine, Barclays UK Ventures Ali Paterson, Editor in Chief, Fintech Finance We kick off the episode by taking a look at some of the problems Revolut have been suffering from lately and the culture issues that are on-going. The general consensus is that response from Revolut has been tone-deaf at best and a great product is being lost to reputational issues, although Sarah d...


302. Insights: Women in financial services
Coinciding with International Women's Day, Sarah is hosting an episode that shines a spotlight on the financial industry's documented lack of equality and many headlines are made of the gender pay gap and many other negative aspects. But it’s not all doom and gloom. Our roundtable goes over a wide range of topics, looking at their personal experiences as women in financial services, the gender (im)balance at work, what's changed in the industry, differences in gender equality at incumbents and fintechs, how...

301. News: Not cashless but less cash
This week we have some great stories for you as David and Sarah are joined by four great guests: Nick Bortot, CEO of Bux Max Rofagha, CEO of Finimize Nicholas Megaw, Retail Banking correspondent at the FT Damian Richardson, Head of Product, New Digital Customer Propositions, Services at NatWest We kick off the episode with a close look at the winners of the RBS Remedies fund announced last week and wonder why some were snubbed. Max Rofagha points out how anti-competitive the awards were but it remains to be...

300. Insights: This. Is. Fintech.
It's been a long two and a half years. But we've finally hit a huge landmark with our 300th episode. This episode is an 11:FS special with some of your favourite hosts: David Brear Simon Taylor Sarah Kocianski Ross Gallagher Jason Bates Plus extra special guest Marko Wenthin, Co-Founder of Solarisbank. Our panel take a trip down memory lane, going over the early days of trying to figure out audio editing, why we took the approach that we did and how taking a conversation from the pub after a conference cr...


299. News: Buzzwords for everyone
This week we have some huge stories for you as David and Simon are joined by two fantastic fintech CEOs: Tom Blomfield, CEO of Monzo Romi Savova, CEO of PensionBee We kick off the episode with a story that'll give you 24 billion reasons to be impressed with the state of the UK's financial industry. It's the first time the four biggest lenders have made more than £20BN since 2007 and while it might appear to be a return to the good old days of pre-financial crisis finances, Romi points out that although the ...

298. Insights: The future of cloud
Sam Maule talks to AWS, Raifeissen Bank, Broadridge, FICO and Liberty Mutual on how Cloud is the new normal, moving to product and development cycles to Cloud in a matter of days rather than quarters and how capital markets and major banks are driving forwards Cloud adoption. Agility tends to be the main theme behind Cloud adoption and integration but no-one's underestimating the human component. Technology might be a huge factor in financial services but people are the ones who ultimately drive these compa...

297. News: Talking poop
This week we have some huge stories for you as Sam's joined by: Teana Baker-Taylor, Exec Director and Board Member, Global Digital Finance Alexa Fernandez, Open Innovation & Ecosystem Builder at BBVA Joaquin Ayuso de Paul, CEO of Denizen Mark Meisner, CEO of Gen6 Ventures We kick off the show for a US perspective on the super merger that broke on last week's show. Two of the US’ biggest banks merge to become a super bank, as BB&T buy SunTrust for $28BN in stock. It's a phenomenal merger and every one of our...


296. After Dark: Digital Love
Can you feel the #digitallove? We certainly could at the first After Dark of 2019. Just one day before Valentine's Day over 200 of finances' finest entered the tower of One Canada Square in Canary Wharf. Set high above the city of London at Level 39, it was standing room only for a show that sold out in six hours. Before we started the show with our first fin-couple, a rebearded David kicked off support for the 11:FS charity of 2019, Mind. Text GIVI88 to 70070 with your chosen amount to donate. Our first p...

295. News: The Revolut will be advertised
This week we have some massive stories for you as David and Simon are joined by: Mel Palmer, CMO at Exo Investing Saumeel Pachigar, Head of Partnerships at acasa Viktor Nebehaj, CMO at Freetrade Iona Bain, Author, speaker, commentator at Young Money blog We couldn't NOT kick off with the story causing the most noise this week, and we were lucky enough to have Iona join us on the show to give us her perspective. Of course we're talking about THOSE Revolut-ionary Valentine's day tube adverts that caused a Twi...

294. Insights: Money and Mental Health
There's no question about the impact finances have on mental health and with today being Time to Talk Day (7th February) we wanted to take a closer look at how finance interacts with the mental health problems that affect 1 in 4 of us. Time to Talk Day wants to break down the stigmas around mental health and get people talking more openly about it. Sarah's joined by Katie Evans, Head of Research and Policy, Money and Mental Health Policy Institute, Joe Surtees, Policy Manager at the Single Financial Guidanc...


293. News: Ain't nothing but a GFIN
Our hosts David, Simon and Sarah are joined by Oscar Williams-Grut, Senior City Correspondent at Yahoo Finance, Valentina Kristensen, Director, Growth and Communications at Oak North and Livia Benisty, Head of Financial Crime at Mimiro. First up, China launches an app to dob in debt 04:01 Lloyds unveils 100% mortgage for first-time buyers 10:32 TrueLayer launches Open Banking-based payments API 20:27 FCA launches GFIN 27:37 We spoke to Anna Wallace from the FCA to tell us more 33:37 11:FS AMA with a questio...

292. Interviews: Michael Rouse, CCO of Klarna
Michael Rouse is the CCO of Klarna. David talks to Michael about avoiding the trap of copying others, partnering with a brand as unique as Snoop Dogg's, and the evolution of payments in a broad sense, beyond simply moving money into a service and discovering the new areas of innovation. They also look at how to become both big and fast in the space and how that is born from creating a culture that allows people in the company to act autonomously. Michael talks about how empowering the leaders of Klarna's te...

291. News: My relationship is contactless
Our hosts David, Jason and Sarah are joined by Daniel Macklin, Co-founder of So-Fi, board member and Angel Investor, Daniel Lowther, Head of FinTech at CCgroup and Freddy Kelly CEO of Credit Kudos. First up, Snoop Dogg Invests In Klarna, Sweden's $2.5 Billion Unicorn 02:49 We've also got a great cutaway from Aoife Houlihan, VP Communications and Public Policy at Klarna to tell us more about the partnership 11:16 Square launches debit card for businesses 15:04 Google hit with £44m GDPR fine over ads 20:10 A...


290. Interviews: Reuben Lai, Grab Financial Group
Reuben Lai is Senior Managing Director of Grab Financial Group. Simon talks to Reuben about making taxis safe, opening bank accounts for those used to relying on a cash-first economy and how Grab Financial Group rose so high in the markets so fast. Reuben talks about how Grab Financial worked to turn one of the least safe industries in Malaysia into reputable and safe service through fintech, removing the cash element of transactions to improve standards and ensure customers know what they're getting. Gra...

289. News: Meaningful Merging
Our hosts Ross and Sarah are joined by Lianna Brinded, Head of Yahoo Finance UK at Yahoo, Lucy Woolfenden, Marketing Director at Yolt and Wincie Wong, Head of Innovation for Supply Chain Services at RBS. First up, Fiserv to acquire First Data in all-stock deal with equity value of $22 billion 01:38 We spoke to 11:FS Managing Director of the Americas, Sam Maule to get his perspective on the Fiserv story 08:13 Atom Bank hires advisers ahead of potential Spanish bid 10:56 AccessPay banks $9 million in new fund...

288. Interviews: Steve Bartlett, Social Chain
Steve Bartlett is an entrepreneur and Founder of Social Chain. David talks to Steve about technological curves, disrupting the mobile phone, building brand love and the power of being transparent. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. If you really loved it, please leave us a review, we love reading them! This episode was produced by Laura Watkins and edited by Alex Woodhouse Special Guest: Steve Bartlett....


287. News: Bank like Rihanna
Our hosts David, Jason and Leda are joined by Jeppe Rindom, CEO of Pleo, Saalim Chowdhury, Partner at 500 Startups and Simon Vans-Colina, Engineer at Monzo. First up, RBS takes stake in student-focused fintech 02:22 Google gets go-ahead from Central Bank for payments 08:52 Two-Thirds of Financial Decision-Makers Believe Tech Giants Will Offer Retail Banking in Five Years 13:29 Logging In to Your Bank Account Is Now a $3 Billion Business 15:25 Our Open Banking expert, Adam Davis had a few minutes to bring a ...

286. Interviews: Howard Marks, Co-Founder, Activison and StartEngine
Howard Marks is Co-Founder and CEO of StartEngine with a long history in the gaming industry, he co-founded Activision and founded Acclaim, and has unique expertise in innovating within echnological limitations, turning around failing businesses and raising capital. Simon talks to Howard about how to help entrepreneurs achieve their dreams and the difficulties of raising capital unless you bootstrap the business. Howard wanted to solve the problems entrepreneurs face in raising funding, especially when entr...

285. News: Techlash
Our hosts Simon and Adam are joined by Emily Nicolle, Technology Reporter at City AM and Valentina Kristensen, Director of Growth and Comms at OakNorth. First up, Starling Bank reviewing data policy after customer complains his passport was shared in a web link 01:41 (https://fi.11fs.com/449?t=101) 2019 looks to continue another lights-out year for fintech startups 06:51 (https://fi.11fs.com/449?t=409) Google just nabbed an e-money license and it highlights the serious threat tech companies pose to incumben...


284. Interviews: Bart Leurs, Rabobank
Bart Leurs is Chief Digital Transformation Officer of Rabobank, he joined the company two years ago to drive its fintech innovation and came from ING where he headed up its digital transformation. Jeff and Bart talk about scaling up to a full fledged digital bank in the retail market, what it's like to be a part of an industry shift, what digital transformation means to Rabo Bank, why customers are driving the change in digital and why the meta of digital is going to disappear. We hope you enjoyed the sho...

Ep. 283. Bonus: Blooper Reel 2018
Happy New Year's Eve to all of our listeners. To give you one last fintech laugh before the end of the year we've got a quick collection of the stumbles, fumbles and absurdly mispronounced names from all the recordings this year. The stuff that doesn't usually make it in. We hope you have a great celebration tonight and can't wait to see you for even more fintech goodness in the new year! Produced by Laura Watkins. Edited by Alex Woodhouse....

Ep. 282. Insights: Our Fintech Predictions 2019
We've got a roundtable of some of the most beloved fintech podcast hosts there are. They're all ours. Sarah's takes David, Simon, Jason, Ross and Leda through what we think's going to happen in fintech in 2019. We look back at some of our favourite moments that happened in fintech this year, before taking a look at some of the things we're most excited about for 2019. This includes: how big banks are changing, creating their own digital challengers, consolidation in the challenger market and the back offic...


Ep. 281. Insights: 2018 in Review
You might’ve seen on Twitter we’ve been running an advent calendar of the 11 Days of Christmas, with our top things from across fintech and banking in the last year. Today we’re going to take a deep dive on those: Open Banking. The initiative launched almost exactly a year ago on 13th January and it's not exactly an overnight success. The CMA9 were not ready, but fintechs and FS providers welcomed it. We take a look at how far we have come since it began. We take a look at GDPR, if anyone was ready, how suc...

Ep. 280. Insights: US financial health
We discover what financial inclusion really is, what it really means, what financial health is and the reasons behind the wealth gap in the USA. We spoke to some of the best industry experts there are to get you the clearest picture: John Hope Bryant, CEO of Operation Hope Dr. Anita Ward, President of Operation Hope Jennifer Tescher, founder of the Center for Financial Services Innovation Isabelle Barrès, Vice President at the Center for Financial Inclusion at Accion and Global Director at the Smart Campaig...

Ep. 279. News: It only works if you're alive
Our hosts Simon and Leda are joined by two great guests, Livia Benisty, Head of Financial Crime at ComplyAdvantage and Ryan Edwards-Pritchard, MD at Funding Options. First up, Revolut’s brand new banking licence. British fintech unicorn Revolut wins banking licence. Revolut has secured a European banking licence from authorities in Lithuania, allowing them to start offering current accounts and loans across the EU from early next year. Initial focus on Lithuania, where it has about 150,000 customers, befor...


Ep. 278. Fintech Insider: Live - Payments (F)innovation
In this week's insights show we're bringing you reindeer burgers, christmas trees and death metal. We've also got some great insight into the payments innovation taking place in Scandinavia, what the future of payments will look like and whether or not cash will be removed from society entirely. We've got Finland, Iceland and Sweden represented this evening so there's a ton of local insight for you to enjoy. Our amazing guests include: Kristian Luoma, Head of OP Labs at OP Aoife Houlihan, VP of Communicat...

Bonus Sneak Peek: Vitalik Buterin, Founder of Ethereum
Simon's with the founder and creator of Ethereum, one of the largest cryptocurrencies, Vitalik Buterin to talk about the future and enterprise capabilities of DLT, blockchain and Ethereum. And just what are zero-knowledge proofs? Here's a little sneak preview on what happened. Listen to the full interview on Thursday 13th December over on Blockchain Insider - bi.11fs.com Special Guest: Vitalik Buterin....

Ep. 277. News: Sons of Breaches
Our hosts Simon and Ryan are joined by Menno van Leeuwen, Head of Business & Customer Development at Moneyou, Guy Stiebel, VP Products at SCANOVATE and Paul Stamper, Head of Financial Services, Ipsos MORI. First up, all the misinformation in the world. Monzo attacked for lending customers money to buy its shares. Monzo, has been accused of “going beyond the pale” by allowing its customers to get into debt to buy its shares. As discussed on last week’s show, Monzo is aiming to raise £20 million through crow...


Ep. 276. Insights. Regtech: where innovation meets compliance
In this week's insights show we're bringing you a deep discussion on what's happening in the regtech space. We have some brilliant experts to take on these issues including: Jason Boud, CEO of Regtech associates Diana Paredes, CEO + Co-founder Suade Labs Nick Cook, Head of Regtech & Advanced Analytics FCA Nas Ahmed, General Counsel, 11:FS Our roundtable talks about what regtech is solving for, the costs of compliance and risk, what hurdles exist to the adoption of regtech by big financial institutions, tec...

Ep. 275. News: Ritual Humiliation
Our hosts Sarah and Simon are joined by Emily Nicolle, Technology Reporter at CityAM, Valentina Kristensen, Director of Growth & Comms at OakNorth and Sophie Winwood, Investment Associate at Anthemis Group. First up, Show me the money! Monzo are crowdfunding for the last chunk of its series E fundraising round. Fundraising with a target of £20M. Existing Monzo investors will get early access to the round from 3 December. The round will then be opened up to other Monzo customers, who can invest up to £2,000...

Ep. 274. Insights: Open Banking - a never ending story?
In this week's insights show we're bringing you a deep discussion on what's happening in the Open Banking space. Our roundtable talks about the challenges involved in implementing the rules and regulations around Open Banking and takes a look at the thorny problem of getting customers to buy-in to Open Banking. We have some of the best guests around to help: Adam Davis, Head of Delivery at 11:FS Dan Globerson, Head of Open Banking at RBS Faith Reynolds, Independent Consumer Representative for Open Banking ...


Ep. 273. News: The zombie account scenario
Our hosts Simon and Leda are joined by Dave Cunningham, CEO of Priviti and Ryan Weeks, Editor at Altfi. First up, Swiss banks raided by antitrust watchdog over mobile payment allegations. A group of Swiss banks are under investigation by the country's antitrust authorities over whether they boycotted mobile payment services from Apple and Samsung in order to improve the prospects of their own competitive offering called Twint. Offices at UBS, Credit Suisse, PostFinance, Swisscard AECS, and Aduno Holding, ...

Ep. 272. Insights: Live! From Xerocon 2018
In this week's insights show we're bringing you a supersized episode of the best content from Xerocon 2018. A conference like no other is their tagline and this proved to be true, as we bring you some of our highlights from our Xerocon 2018 experience. First off, Sarah Kocianski sat down with some fantastic industry experts from across the world of SMB finance and accounting to get some great insights. You will hear from: Gary Turner - Co-founder and UK CEO, Xero Sian Kelly - MD, Inform Accounting Alexis Pr...

Ep. 271. News: Ericas & 'Mericas
Our hosts Simon and Jason are joined by three great guests: Joost Lobbes, Product Manager at Rabo Bank, and Diana Paredes, CEO of Suade Labs. First up, CYBG cans Virgin Money deal with Anthony Jenkins startup. The new owner of Virgin Money has canned a long-term deal with a digital banking start-up launched by Anthony Jenkins, the former Barclays chief executive. Not entirely unexpected, since David Duffy, CYBG's chief executive, had hinted since securing a £1.6bn deal to buy the bank that it was likely to ...


Ep. 270. Insights: Wealth Roundtable
We’re going to talk about digital wealth management and the new models and products that are emerging in this space, and the evolution of some others. We speak to a great line up of experts to get the inside information: Adam Dodds, CEO of Freetrade Dr. Ella Rabener - CMO & Co-Founder of Scalable Capital Joe Parkin - Head of Wealth & Retail at Blackrock Kai Eggert - Chief Product Officer at Huddlestock We begin by discussing the much debated topic that is the democritization of investing. Is it ethical to...

Bonus: will.i.am and Atom...Boom Boom Pow!
Sadly David didn't get to interview will.i.am himself. But Leda Glyptis, 11:FS Chief of Staff managed to catch up with the investor (and singer) to talk about Atom Bank, AI, financial inclusion and the future of finance. This bonus episode was produced by Laura Watkins and Petrit Berisha. Edited by Michael Bailey. Special Guests: Leda Glyptis and will.i.am....

Ep. 269. News: Mi data, su data
Our hosts, David M. Brear, Simon Taylor and Jason Bates are joined by two great guests, Sigridur Sigurdardottir, CEO of Asto and Ali Paterson from Fintech Finance. First up, Lloyds is 'digitising'. Britain's biggest high street lender will this week announce plans to create 8,000 jobs as part of a £3bn transformation and technology investment programme. Lloyds Banking Group will announce on Tuesday that it is cutting around 6,000 existing roles but establishing approximately 8,000 new posts, leading to a n...


Ep. 268. Interviews: Ben Davey, Barclays UK Ventures
Ben Davey is the CEO of Barclays UK Ventures, a former chancery barrister, he worked as CSO of Barclays Investment Bank and Group Head of Strategy of Barclays before taking on his current role. Simon and Ben talk about the challenges surrounding fintech startups and how banks are looking to creating strong lasting partnerships with them. They also talk about Ben's journey from the bar to the bank and whether he ever had to wear a wig and gown. We hope you enjoyed the show! Don't forget to subscribe so you ...

Ep. 267. News: Initiative Q - witnessing the end of humanity
Our hosts, Simon Taylor and Leda Glyptis are joined by three great guests: Max Rofagha, CEO and Founder at Finimize, Husayn Kassai, CEO at Onfido and Lisa Jacobs, CSO at Funding Circle. First up, Banking services for the unbanked! Singapore-based Grab started as a taxi-booking app but is expanding into areas like parcel and food delivery and financial services. Grab's partnered with Mastercard to issue virtual and physical prepaid cards tailored to Southeast Asian consumers, with the aim of expanding use o...

Ep. 266. Interviews: Show me the Money20/20 USA Marcus, N26, Tala and more
We've got some of the best content from Money20/20 USA for you this week. With six interviews from some of the biggest names in the industry: Omer Ismail, Head of Goldman Sachs US Consumer Business (Marcus) Jason Gardner, CEO of Marqueta Shivani Siroya, CEO of Tala John Hope Bryant, CEO of Operation Hope, Promise Homes and Bryant Group Ventures Nicolas Kopp, US CEO of N26 Rilla Delorier, Chief Strategy Officer of Umqua Bank We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode...


Ep. 265. News: Live from Money20/20 USA
Our hosts, Simon Taylor, Sam Maule and Sarah Kocianski are joined by great guests in three groups. Group one: Courtney Kelso Senior Vice President at American Express, Samant Nagpal Global Head of Amazon Business Payment Products at Amazon and Mark Heimbouch COO at Worldpay Group two: Shannon Johnson Group President of Financial Institutions at Cardlytics and Ken Lin Founder and CEO at Credit Karma. Group three: Ian Ormerod Head of New Digital Business at BBVA and Matt Loos Senior Product Manager for Global...

Ep. 264. Insights: F’in Debate live from Money20/20 USA
Today's insights show comes to you live from Money20/20 in Las Vegas at the Leadership Loft. Sarah Kocianski is moderating the debate between Team USA and Team ROW. Sam Maule's representing 11:FS in Team USA and Simon Taylor's doing the same on Team ROW. We debate which parts of the world are best at different parts of banking, with the aim of building a hybrid multi-national bank of the future: Building a bank. Regulation, who does it best? Data, where is it used best? Neobanks and user experience. It's...

Ep. 263. News: Digital all the way down
Our hosts, David M. Brear and Simon Taylor are joined by two great guests: James Hurley, Enterprise Editor, The Times and Kirsty Grant, Investment Director, Seedrs. First up, we've got an insight into 11:FS Foundry and our partnership with DNB. David sat down with Leda Glyptis, Foundry CEO and Rasmus Figenschou, Group EVP for New Business, and our strategic partner at DNB. Two-thirds of Amazon Prime members would try banking with the retailer, according to Bain study. Bain surveyed 6,000 U.S. consumers rece...


Ep. 262. Insights: Live from BBVA Open Summit!
Today's insights show takes a closer look at how to move faster at scale and operating in agile creation models. We also take a look at what happens to data when it enters a platform, understanding how data and platforms interact with businesses and consumers, as well as the dynamics of marketplaces and platforms. We speak to the best experts to find out more: Derek White, Global Head of Customer Solutions at BBVA Ian Ormerod, Head of New Digital Business at BBVA Juho Makkonen, Co-Founder and CEO of Sharet...

Ep. 261. News: Reinventing retail
Our hosts, Simon Taylor and Ross Gallagher are joined by two great guests: Bill Gajda, Head of Global Strategic Partnerships at Visa and Dr Sian Lewin, The Reg Doctor. First up, Gambling Blockers aren’t just a gimmick. Monzo and Starling’s gambling blockers have gained praise in the BBC for helping addicts kick the habit. More than 25,000 customers have signed up to Monzo’s block since it went live in June. "Not all of those were problem gamblers [but] about 8,000 people did have a history of gambling," say...

Ep. 260. Insights: Product Design in fintech and banking
Today's insights show takes a closer look at what it means to create good digital products, how to give products room to breathe before they're abandoned and how to make, test and iterate. We speak to the perfect experts to find out: Louise Smith, Head of Design for the Personal and Business Bank, RBS/NatWest Hugo Cornejo, Head of Design at Monzo Rob Brown, Global Head of Marketing, Design and Responsible Business at BBVA Domenico De Fano, Product Owner at Revolut This episode was written and produced by La...


Ep. 259. News: We are the news
Our hosts, Simon Taylor and Ross Gallagher are joined by three great guests: Nina Mohanty, Business Development at Bud, Lianna Brinded, Head of Yahoo Finance UK and Lesley-Ann Vaughan, Co-Creator of M-Pesa and 11:FS Product and African Markets Expert. First up, RBS prepares to launch standalone digital bank. RBS announces plans to launch “Bó” a new digital bank to try and compete with Monzo et al. Launching next year, it will only be available on mobile and RBS want to migrate 1M NatWest customers over to ...

Ep. 258. Insights: Healthtech
Today's insights show takes a closer look at what's going on in the Healthtech space. We take a look at: how people engage with their health, companies looking towards preventative measures, whether healthcare should be more patient-centric, crossovers with insurtech/fintech/healthtech and much more. We're joined by some fantastic guests: Amit Patel, Director of New Ventures at Bupa Nick Tate, VP Global Digital Innovation at GSK Matt Lenzi, Director at Hanno Paul Bate, Director of NHS services at Babylon H...

Ep. 257. News. My love affair with Marcus
Our host, Sarah Kocianski is joined by four great guests: Leda Glyptis, Chief of Staff at 11:FS, Joy Macknight, Deputy Editor at the Banker, Helene Panzarino, MD at Rainmaking Colab and Angelique Schouten, Global Board Member at Ohpen to talk about all the latest news in fintech. Including: First up, ING’s money laundering fine. Dutch bank ING admitted criminals had been able to launder money through its accounts and agreed to pay €775 million ($900 million) to settle the case. Dutch financial crime prosec...


Ep. 256. Insights: PensionBee takeover
Simon and Sam are with Romi Savova, CEO of PensionBee, Jasper Martens, CMO of PensionBee and Jonathan Lister Parsons, CTO of PensionBee. We're bringing you an insight into the pensions landscape, how regions outside of London are affecting pensions, the impact of open banking and gender imbalances in saving, as well as how financial education can increase savings. We also talk to PensionBee about their 'battle' with the incumbents of the pension industry as well as how pensions can evolve in the future. W...

Ep. 255. News: Really great at charts
Our hosts, David M. Brear, Sam Maule and Simon Taylor are joined by two great guests: Ahmed Zaidi CTO at Catalyst AI and Kathryn Harris Innovation Lead at Lloyds Banking Group, to talk about all the latest news in fintech. Including: Starling closes their community. Citing several factors for the move, such as lack of use by most customers, the forum being a distraction for the company from core focus and a vocal minority misunderstanding its purpose. Starling’s post also made reference to banking being a ...

Ep. 254. Interviews: Shamir Karkal, Co-Founder of Simple Bank
Shamir Karkal is Co-Founder of Simple Bank, he was the CFO during his time there and is now the CEO and Co-Founder of Sila. Sarah and Shamir talk about the genesis of Simple Bank and how it developed into a unique banking proposition that delivers a minimum loveable product. They also talk about the journey that Simple had to navigate in order to achieve its success and how frustration with an issue no-one else was paying attention to led to a successful business. We hope you enjoyed the show! Don't forget...


Ep. 253. News: Bucking the trend of Brexit
Our hosts, Sarah Kocianski and David M. Brear sit down with three great guests: Dr. Louise Beaumont, Independent, working with players across the industry to ensure disruption, Daniel Hegarty, CEO of Habito, and Adam Dodds, CEO of Freetrade to talk all about the latest news in fintech. Including: British airways breach and banks’ reactions. The airline said personal and financial details of customers making or changing bookings on two specific dates had been compromised. About 380,000 transactions were aff...

Ep. 252. Insights: Islamic Fintech
Today's insights show takes a closer look at what's going on in the Islamic finance space. We take a look at what Islamic Fintech actually is, its global scale, what makes it different from other areas of fintech, how it fits in with the push towards ethical fintech, and much more. We speak to the best experts to answer all these questions: Abdul Haseeb Basit - Co-founder and Principal, Elipses Harris Irfan - Partner at Gateway and Chair of the UK Islamic FinTech Panel Stella Cox - Managing Director, DDCAP ...

Ep. 251. News: “I haven’t had a debit card for over 2 months”
Our hosts, Sarah Kocianski and Ross Gallagher sit down with two great guests: Lois Ollerenshaw, Ventures Principal at NBS Ventures and Valentina Kristensen Director of Growth and Communications at Oaknorth to talk all about the latest news in fintech. Including: Standard Chartered’s new CEO and virtual banking licence, David has a great interview with Samir Subberwal, Head of Retail Banking at Standard Chartered to get the inside scoop on the story. Standard Chartered Bank in Hong Kong has set up an entity ...


Ep. 250. Insights: Luxembourg (the biggest fintech hub you've never heard of)
Today's insights show takes a closer look at what's going on in the fintech space in Luxembourg. How can a fintech hub be such a big deal if no one’s ever heard of it? Where is Luxembourg anyway, isn’t it that tiny country sandwiched between France, Belgium and Germany? We speak to the best experts to answer all these questions: Pierre Gramegna - Luxembourg Finance Minister Nicolas Mackel, CEO, Luxembourg for Finance Nasir Zubairi - CEO of LHoFT Denise Voss - Chairman of ALFI, the Association of the Luxembo...

fintech fintechhub Luxembourg LHoFT insight deepdive finance international Europe

Ep. 249. News: Hook them with a great service
Our hosts, Sarah Kocianski and Simon Taylor sit down with two great guests: Alexa Fernandez, Open Innovation and Ecosystem Builder at BBVA, and Ryan Edwards-Pritchard, Managing Director at Funding Options to talk about the all the latest news in fintech. Including: Starling’s secret project, Royal Bank of Scotland has enlisted the online-only challenger Starling to assist in its secret project to build a standalone digital bank. Starling has signed “a contract to provide payment services to support new init...

Ep. 248. Interviews: John Hope Bryant
John Hope Bryant is CEO and Chairman of Operation Hope, Promise Homes, CEO of Bryant Group Ventures, and Co-Founder of Global Dignity. He was also the first person Sam Maule ever interviewed for 11:FS. The two of them sit down. a year later, to discuss financial inclusion and how it makes everyone wealthier. Promise Homes is a profitable enterprise combining all of John Hope Bryant's passions and interests, aimed at encouraging underserved people to become owners of their own property by renting to them wit...

johnhopebryant operationhope ceo financialinclusion fintech charity


Ep. 247. News: Who should we trust?
In this episode the team sit down with top fintech CEOs to tackle the week's top financial news Kicking off with the news that in the ten year anniversary of the financial crisis, Brits still don't trust their banks to act in the interests of society. We explore what this means, whether banks have ever acted in the interests of society and if this really is the case? We asked some people on the streets around our offices to see if they agree. Find out what they said. Big banks have had it tough in this week...

Ep. 246. Insights: Digital Identity
Today's insights show takes a closer look at what it means to have a digital identity and who really controls who you are online? We speak to the perfect experts to find out: Jamie Smith - Strategic Engagement Director - Evernym Emma Lindley - Senior Director of Digital ID and Money at Visa Vinny Lingham - Co-founder and CEO of Civic Diane Joyce - CTO for the Post Office Identity Services Katryna Dow - Founder and CEO of Meeco Our hosts dive deep into the issue, finding out what your digital identity actua...

Ep. 245. News: Everybody's suing everybody
Our hosts, Sarah Kocianski, Simon Taylor, and David M. Brear are sat down with three great guests: Lesley-Ann Vaughan, Director at MiLA Consulting, Andrew Nelson, Vice-President, Banking & Financial Markets at CGI, and Emily Nicolle, Technology Reporter at City AM to talk about the all the latest news in fintech. Including: UK Financial Conduct Authority creates Global Alliance for Fintech Innovation Collaboration. The FCA’s new alliance, the Global Financial Innovation Network (GFIN), is a collaboration be...


Ep. 244. Interviews: Tom Peters - The Excellence Dividend
Tom Peters is co-author of In Search of Excellence, a book that's often touted as the best business book there is. Nearly 30 years later and with 16 more books under his belt, Tom Peters is still leading the management guru industry he created. Sam Maule talks to him about everything that influenced his life and led up to the moment Peters wrote In Search of Excellence. Emphasising the need for innovation, transparency, honesty, empowerment, openness (all the traits 11:FS stands for) Tom Peters isn't afrai...

Ep. 243. News: We have to have rules!
Our hosts Ross Gallagher and Sarah Kocianski sat down with: Valentina Kristensen, Head of PR and Marketing at OakNorth Bank, Ryan Garner, 11:FS Jobs to be Done guru, and thought-leader, advisor, consultant and blogger, Sharon O’Dea to talk about the all the latest news in fintech. Including: Barclays buys “significant” stake in MarketInvoice. Barclays has acquired a significant minority stake in Marketinvoice, in a deal that will also see them lead MarkitInvoice’s upcoming series B fundraising. As Europe’s ...

Ep. 242. Insights: Challenging the Banking Battlefield
Today's insights show takes a closer look at what defines a challenger bank, how the name's stuck, and what it actually means. Is it all because of a grudge or is it seeking to disrupt the banking status quo? We speak to the perfect experts to find out: Anne Boden - CEO and Co-Founder of Starling Anthony Thomson - Founder of Atom Bank, Metro Bank, and a new Australian bank (86 400) Tom Blomfield - CEO and Co-Founder of Monzo Oscar Williams-Grut - Senior Reporter at Business Insider Our intrepid hosts trav...


Ep. 241. News: You don't need to understand it to use it
Ross, David, and Sarah sit down with Diana Paredes, CEO of Suade Labs and Dr Sian Lewin, AKA the RegDoctor, Client Delivery Director at RegTech Associates. The group discuss the latest news hitting the fintech space this week including: US charter for fintech, the U.S. Treasury on Tuesday backed the creation of a federal charter for financial technology firms, in a boon for online and peer-to-peer lenders that have long complained the current state-by-state licensing regime is expensive and outdated. Apple ...

Ep. 240. Insights: Who will win the race for SMB loyalty?
Today's insights show takes a closer look at how to solve the major issues of opening a bank account, payments, and getting a loan that are challenging SMBs at the moment. We speak to experts to find out who's going to win the race for SMB loyalty: Edward Berks, Director of Banking, Fintech & Ecosystem, Xero Nadya Hijazi - Global Head of Business Banking Digital, HSBC George Bevis, CEO, Tide Megan Caywood, Chief Platform Officer at Starling Paul Bulpitt, Head of Accounting at Xero and Founder of the Wow Co...

Ep. 239. Fintech Insider: After Dark VI - London and Atlanta
In London, David M. Brear, Simon Taylor, and Sarah Kocianski were our hosts, joined by: Marieke Flament, European Managing Director and CMO of Circle, Simon Vans-Colina, Engineer at Monzo, and Daniel Hegarty, CEO of Habito. Over in Atlanta, Sam Maule and Doug Bobenhouse are joined by three pairs of guests: Rob Frohwein, CEO of Kabbage and Shannon Johnson, Group President of Financial Institutions at Cardlytics; next up was Kathryn Petralia, COO and Co-Founder of Kabbage, and Andrew Morris, Chief Content Off...


Ep. 238. Insights: Debunking the myth of AI
AI is a massive subject that's been so spun out by marketing, consultancies, and project proposals as a cure all that it's become difficult to understand what it actually is. To start things off we define what AI really is so you know your AI fact from fiction, then we move on to how AI has developed from simple 'if and then' statements into the powerful applications of Machine Learning. We interview Charlie Wood, Principal Consultant at Capco to get an inside look at what's going on in the AI space. He ...

Ep. 237. News: You've got to spend money to make money
Ross and David sit down with Eric Fulwiler, Executive Director of VaynerMedia and Teana Baker-Taylor, Chief Marketing Officer of Coinfloor. The group discuss the latest news hitting the fintech space this week, including: Challenger bank fury over delays to RBS funding scheme, Revolut reported suspected money laundering, EU wants more competition in fintech, Klarna’s payment card, M-Pesa looks to Ethiopia for expansion, Paypal invests in cross border payments, Payment rules create $1bn in losses for Chinese...

Ep. 236. Interviews: Howard Lindzon - the Angel investor
Some people think it's lucky to be able to make decisions, but Howard Lindzon doesn't see things that way. It's about practice, not being paralysed by indecision and limiting your options to two positive outcomes and then picking the one that you're able to live with. You've gotta keep moving forward and to keep everyone around you motivated and wanting to move forward. CEOs are vital to the nature of a startup, they need to be able to pull their company in the direction they want to grow in as fast as the...


Ep. 235. News: Death is [still] no excuse!
Sarah and Simon sit down with Editor in Chief of Computer Weekly, Bryan Glick, Business Development at Bud, Nina Mohanty, and 11:FS Pulse Analyst, James Safford. The panel discuss the latest news hitting the fintech space this week, including: Google Pay rolls out support for peer-to-peer payments and mobile ticketing, Zimbabwe's eco-cash two day crash exposes the vulnerabilities of going cashless, MasterCard suffering a glitch to Faster Payments with many payments delayed, TSB customers suffer yet again af...

Ep. 234. Insights: Legacy to Cloud
COBOL is a programming language that was ubiquitous to the programming world around 60 years ago. It's since been replaced by newer and more useful languages. Unfortunately, COBOL still underpins a great deal of the banking technology in the world, but no-one's trained in it. This has left to a rise in the number of 60-80 year olds who have come out of retirement to maintain the modern banking world. Cowboys who can do what they want because they're the ones maintaining current banking technology. We take a...

Ep. 233. News: We no longer need traditional banks
Sarah and David sit down with Forbes and The Economist journalist, Monty Munford, and CEO of Onfido, Husayn Kassai. The panel discuss the latest news hitting the fintech space this week. Including: TSB could have up to $150m in debt after their IT systems meltdown back in April - the team discuss whether this amount is accurate (or indeed, even enough); Monzo's losses quadruple in 2017 - but is this in line with what our panel expected? They also take a look at the FCA's latest cohort for their 4th sandbox...


Ep. 232. 11:FS Presents One Fintech Nation - Bringing the Nation Together: The Network Effect
Today's insights show brings together how everything in the UK fintech space is working together to improve the industry. We want to talk about how the whole nation can start talking about fintech, share knowledge, and work together in unity. But is it even possible in a nation with such strong individual identities? Fantastic insights are given by fintech experts who are working across the UK to bring fintech to those who need it most: Greg Michel, Fintech Lead at Tech Nation John Glen, MP & Economic Secr...

Ep. 231. News: Death is no excuse
Simon sits down with Freddy Kelly, Veronique Barbosa, Tanya Andreasyan, and Philip Clarke to discuss the latest news hitting the fintech space this week. Including: Amazon teaming up with American Express for SMBs, Nationwide launch their fintech fund, and Goldman Sachs predict the world cup final. We also have a few great interviews with Emma Huntington from Nationwide, Nick Katz, CEO of Acasa, Harry Keen, CEO of Hazy, and Brian Barnes the CEO of M1 Finance. All this and so much more on today's episode of ...

Ep. 230. 11:FS Presents One Fintech Nation - Fintech for Good
Today's insights show shines a light on how fintech is making the world a better place. We want to talk about what makes the UK fintech scene so useful for solving real problems that affect the lives of so many people. We’re going to be taking a look at how customer-centricity helps fintechs cater better to their customers to ensure they have access to better services, and the impact financial education can have on financial inclusion and literacy. Fantastic insights are given by fintech experts who are wo...


Ep. 229. News: I wanna make Akoin right now now now
Simon and David sit down with Romi, Megan and Dave to discuss the intriguing and interesting stories from the fintech world this week, including: CYBG buys Virgin Money, Visa's broken switch, and Starling launches joint accounts. Simon also has a quick interview with Francisco Carvalho Araújo, Product Manager at Monzo to learn all about Monzo Web. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spr...

Ep. 228. 11:FS Presents One Fintech Nation - The UK as a Fintech Hotspot
Today's insights show shines a light on what makes the UK fintech scene so unique. Fantastic insights are given by fintech experts who are working across the UK and influencing regulation in the fintech space: Frank Jan Risseeuw, CEO of Yolt Greg Michel, Fintech Lead at Tech Nation John Glen, MP Rajesh Agrawal, Deputy Mayor of London Eileen Burbidge, Chair at Tech Nation and Partner at Passion Capital Anthony Lesoismier, CSO and Co-founder at Swissborg Vince Howard, Head of Marketing at Swissborg We want t...

Ep. 227. News: Pulse Team Takeover
Sarah and Ross sit down with James and Lisa and go over some of the weird and wonderful stories from the fintech world, including: SCB applying for a licence, Monzo's new IFTTT, and Danske bank attempts to predict the world cup. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discuss...


Ep. 226. 11:FS Presents One Fintech Nation - Bursting the London Fintech Bubble
Today's insights show shines a light on the regional fintech spaces across the UK. Fantastic insights are given by fintech experts who are working successfully outside of London and making waves in the fintech space: Lisa Wood, CMO at Atom, the challenger bank based in Durham, in North East England Chris Sier, Fintech Envoy for the North of England James Varga, CEO and Co-founder of the ID Company, based in Edinburgh Richard Theo, CEO and Co-founder of Wealthify, based in Cardiff, and newly appointed Finte...

Ep. 225. News: Live at Money 20/20 Europe
David Simon and Sam are live on the main stage at Money 20/20 covering the latest and greatest in news across the fintech world. Joined by those at the cutting edge of all things fintech, Leda Glyptis, Rob Frohwein, Anna Irrera and Peter Hazou. It's a different show from usual with our guests coming on in pairs. First up are Leda and Rob to share their views on what's going on in Europe. Kicking things off, European payments seemingly ground to a halt when Visa suffered a system failure over the past week. ...

Ep. 224. Insights: SMB Banking... Are you being (under)served?
Today's insights show lifts the lid on the pain of SMB Banking as Sarah Kocianski guides us through the three biggest SMB Banking pain points: opening an account, getting a loan, and making and receiving payments. Fantastic insights are given by small business owners and experts in this sector who give first hand accounts of their own frustrations: Paul Bulpitt - Head of Accounting at Xero and founder of Wow Company Sam Booth - CEO of Just After Midnight Oren Greenberg - Digital Marketing Manager at Kurve, ...


Bonus: World's First Smart Bank? Monzo Release IFTTT Integration
IFTTT (if this, then that) is the easy, free way to get your apps and devices working together. Now, Monzo have enabled IFTTT integration, David M Brear and Simon Vans-Colina discuss how this could be revolutionary for banking services! Special Guest: Simon Vans-Colina....

Ep. 223. News: More Popular than Beyoncé
First up with some breaking news: UK banks will be forced to develop develop alerts for customers who may be about to slip into the red as well as a range of prompts and PFM tools that make it easier to keep on top of finances following a review by the Financial Conduct Authority into the high-cost credit market. Find out out what the gang had to say about this crazy bit of news! How much will this impact bank revenue? Next up, we delve deep into GDPR….I mean not as deep as we did in episode 220, but you ge...

Ep. 222. Fintech Insider Insights: Gimme Some Credit
The opaque nature of the credit world is scary, some might say Orwellian, but mostly just really confusing. You have to hand over your data, which is subsequently regurgitated into a number...where that number comes from is seemingly unclear. We speak to industry experts about the current state of credit scoring, and also where it will potentially go in the future. What is being done to avoid a black mirror-esque dystopia? What companies are becoming first movers in this space, to create a more transparent...


Ep. 221. Fintech Insider: Live at TCF2018
In this very special episode, David, Simon and Sarah bring you dome fantastic guests and fantastic insights on the subject of truly digital banking recorded live Temenos' TCF2018 event in Dublin. Co-hosted by Temenos' own Dharmesh Mistry, the team were joined by an international rotation of guests including: Niall Cameron - Global Head of Corporate and Institutional Digital at HSBC Mr Ahmed Alrefaie, COO of AL MASRAF Andrew Clouston - COO, VOLT Dan Dickinson - Chief Digital Officer at Equitable Bank (EQ Ba...

Ep. 220. Fintech Insider Insights: Dirty Data
Did you know that you have a digital twin? Someone is the data version of yourself that lives and breathes the internet. The problem, in this digital world, is that Digital You leaves a digital footprint everywhere you go. Everywhere... Every app and tab you open, every T-shirt you buy online, every social media account you create, all leave a trail of data behind you. Now you might not think this is important, but have you ever wondered how it's being used. Why are companies like Facebook and Google gather...

Ep. 219. Digital Asset Management
The first half of the show is dedicated to the Irish Funds London Alternative Investments Seminar where Pete sits down with Rupert Watson, the Head of Asset Allocation at Mercer, Emmett Kilduff, CEO and Founder of Eagle Alpha, and Breige Tinnelly, the Head of the UK business for AQMetrics. Next up is the panel at Calastone Connect London Forum, talking to Nigel Walsh, Partner at Deloitte as well as host of the InsurTech Insider podcast, Campbell Brierley, the Chief Innovation Officer at Calastone and Phil C...


Ep. 218. News: From Loot To Hoot
Laura Sarah and David sit down with Charlie Wood, Principal Consultant at Capco, and Simon Vans-Colina, Engineer at Monzo. Laura takes the panel through the latest interesting and in one case, bizarre, stories coming out from the fintech space. Including: Robinhood hits a bullseye, Monzo blocks gambling, and are Irish spies affecting mortgage brokers? All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode and leave a review on iTunes. Spread the fintech love ...

Ep. 217. Interview: Frederic Nze, Oakam
Sarah meets with Frederic Nze, CEO of Oakam, to discuss financial exclusion, doorstep lending, and the size of an almost hidden customerbase. We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guest: Frederic Nze....

Ep. 216. Interview: Alison Rose, CEO, Commercial and Private Banking RBS
David chats to Alison Rose, CEO, Commercial and Private Banking RBS at their offices in London. She tells us all about her background, how she got into financial servi es, why she stayed in banking for 25 years and how the industry is always changing and challenging her. She talks about the positives of disruption and how much there is to learn; why humility is important; and how best to help customers through the changes facing them. They also spoke about being a woman in the industry, how she is a role mo...


Ep. 215. News: Insta-Pay
Sarah and Ross sit down with Daniel Hegarty, CEO and Co-Founder of Habito, and Nina Mohanty, Business Development at Bud. Sarah takes the panel through the latest interesting and divisive issues happening in the fintech space at the moment, including: Instagram's one stop shop, Microsoft's invoice innovation, and Google's uncanny AI. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode and leave a review on iTunes. Spread the fintech love by sharing or twee...

Ep. 214. Interviews: Andy Maguire, Group COO, HSBC
David meets with Group COO of HSBC, Andy Maguire to discuss: how digital banking is transforming the industry, HSBC's approach to innovation and fintechs, and how HSBC is reacting to blockchain. We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guest: Andy Maguire....

Ep. 213. Interviews: Jeff Nicholson & Patrick Givens, VaynerMedia
In back to back interviews, David first meets with the CMO of VaynerMedia, Jeff Nicholson to discuss how VaynerMedia's different marketing style, how to measure brand impact, and his unique journey to the height of the brand. Simon then sits down with Head of VaynerSmart Patrick Givens to talk about voice marketing, marketing on the Internet of Things, and the future of audio. We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a revie...


Ep. 212. News: Debutantes and Diversity
Ross and Sarah sit down with Sameer Gulati, Head of Policy and Regulation at Innovate Finance, Kathryn Harris, Innovation Lead at Lloyds, and James Hurley, Enterprise Editor at The Times. Ross takes the panel through the latest weird and wonderful stories from the fintech world, including: the number of fintechs set to double by 2030, Monese reach the Holy Grail of finance, and Australia's data falls off the back of a truck. All this and so much more on today's episode of Fintech Inisider! Subscribe so you ...

Ep. 210. News: Underserved and Overcharged
Simon and Ross sit down with Carrie Osman, CEO and founder of Cruxy, Ali Paterson, Editor of Fintech Finance, Amelie Arras, Marketing Director of Adastra Marketing, and Veronique Constans, Programme Manager at 11:FS. Ross takes the panel through the latest interesting and amusing stories from the fintech world, including: Global fintech funding hitting a record high, Revolut's unicorn valuation, Amazon's foray into blockchain and Cryptocurrency means funeral finance? All this and so much more on this episod...


Ep. 209. Interviews: Deputy Mayor of London Rajesh Agrawal
David met with the Deputy Mayor of London, Rajesh Agrawal to talk about how Brexit is set to affect the city, how to encourage entrepreneurship, and how the gender diversity needs to be encouraged to get all we can out of the talent pool. Special Guest: Rajesh Agrawal....

Ep. 208. CEO Interviews: Luke Johnson, Neat Capital & Mutaz Qubbaj Squirrel
Simon asks Luke about the state of the US housing market today and how fintech is enabling 20 minute mortgage applications. Neat Capital also boasts the ability to bid offer and close on a home in two weeks. Then Simon met with Mutaz to discuss budgeting and saving in the digital economy and how to help customers from overspending. Go to survey.11fs.com (https://docs.google.com/forms/d/e/1FAIpQLScDC9WxbcyInqZKccCS6opwnjeN_be3AJ76uUazQ8xMM6MK_Q/viewform) to share your views. We hope you enjoy the show! Don'...

Ep. 207. News: Instant Gratification
David and Sarah sit down with Lucy Woolfenden, Marketing Director at Yolt, Pol Navarro, Digital Innovation Director and Sarah meets with Alex Park, Digital Director at Metro Bank. Sarah takes the panel through the latest interesting and amusing stories from the fintech world, including Ant Financial’s $150 billion valuation, Revolut launching Vaults, and The One Where Ross Got Mistaken for a Banker. All this and so much more on this Monday episode of Fintech Insider! Go to survey.11fs.com (https://docs.g...


Ep. 206. Fintech Insider: After Dark V - Part 2 San Francisco - Facebook Trust & Silicon Stereotypes
Sam and Doug sit down with Mike Sigal, VC at 500 Startups, Lisa Gansky, VC at Mosaic, Brit Morin, Founder and CEO of Brit + Co, Mark Jamison, Head of Innovation and Design at Visa, Kate Adamson, Head of Mortgage at Plaid, Tony Morosini, VP Banking at Sofi and Anatoly Kvitnitsky, Head of Growth at Trulioo. Sam takes the panel through the latest and greatest in news stories getting key insights into what's happening and what matters most. Including Mark Zuckerberg's appearance before Congress, Why nobody trus...

Ep. 205. Fintech in a Flat 3: Bit Conneeeect!!
Sam starts the show by butchering the names of old friends, talking about the San Francisco housing crisis and if Frisco is a cool name for the city. The panel moves on to podcasts, pitches, the importance of story telling when it comes to brand, and how podcasts can change the world. After the break the panel discusses how to understand the way money works and how decentralised ledgers might have a much bigger impact in other parts of the world. All this and much much more on this episode of Fintech in a ...

Ep. 204. Fintech in a Flat 2
Sam and the panel discuss the very latest in fintech news. Kicking things off with the Facebook Cambridge Analytica scandal, Mark Zuckerberg's appearance before Congress, and that grown men need to stop being juvenilised. After a few bowls of home-cooked chilli the panel get back to the mics to talk about Equal Pay Day and how companies are trying to empower people to ask for the money they deserve. Diversity issues are discussed by Founders who come from various backgrounds who share what it's like starti...


Ep. 203. Fintech Insider After Dark V - Part 1 London - Partying & PayPal
Our After Dark shows are always exciting and this one’s no different. In front of an amazing audience the panel kicks things off with Paypal’s new movements. M-Pesa wallet goes online thanks to a collaboration between Paypal and Safaricom. Meanwhile over in the USA, Paypal is making moves towards more traditional banking in a bid to connect those without bank accounts to the digital economy. Young coders might be avoiding London over Brexit fears. But is Brexit a real problem for the fintech space and are ...

Ep. 202 Interview: Ross Dalzell
We ask Ross about his love for SMEs and how the traditionally underserved market will benefit from the new open banking regulations as well as how critical SMEs will be for fintechs. We get an insight into what Barclays is doing to integrate fintech and making sure that they continue to serve SMEs. Ross also tells us about the wider implications of open banking, what fintechs should be aiming for when pitching to clients, and how banks can partner with agile services in the open banking world. Ross shares ...

Bonus: Interview with Richard Davies TSB Design Competition
Ross and Richard discuss the upcoming design competition, how TSB aims to utilise innovative design in a wider business banking context and of course all the rules. TSB is looking to champion SMEs and tackle their problems, thrive and be more productive without having to weighed down by banking admin. Richard Davies tells us what he wants the competition to achieve and how being the first high street bank with a modern banking platform will give TSB an advantage Universities, students, and fintech freelanc...


Ep. 201 Insights Live: Breaking into Fintech
Jeff Tijssen, 11:FS Head of Consulting, Sophie Winwood, Head of Partnerships at Innovate Finance, and Valentina Kristensen Head of PR and Marketing at Oak North all speak with Ross Gallagher on the skills you need to make it in the fintech world. Getting things started we’re talking about what backgrounds are best to break into fintech and where all our panel came from to get to where they are now. We explore what the fintech industry is looking for in applicants and who it’s trying to attract. Which matt...

Ep. 200. 11:FS Turns TWO! Company culture, consultancy, and cupcakes
In our birthday episode we take you on a lookback from the entire 11:FS team over the last couple of years. Including the highlights and challenges of taking on clients, applying for projects with banks and everything we do besides make podcasts. Our founders share why the company got together, where they saw a gap in the market and how they made the leap to take it on. Fintechs of the future have to do things in a slightly different way today to stand out from the major consultancies. Growth is the keywor...

Ep. 199. Insights: HL Techover
In this very special takeover episode we uncover exactly who Hargreaves Lansdown are, directly from their new tech centre in Warsaw and why a company like theirs needs to be on the cutting edge. Creating a tech platform and digital focused business has become a key part of their business. We discuss the importance of constant innovation and technology in the industry and how it helps them stand out from the crowd. Hargreaves Lansdown share how they’re making waves in the fintech space outside of the London ...


Ep. 198. Insights: HMT's International Fintech Conference
We’re at the IFTC held at London’s Tobacco Dock where Simon is meeting some of the fintech envoys outlined in the Chancellor’s keynote address and getting some insights into how the new fintech strategy will play out. David Duffy explains the excitement behind the fintech bridges and the challenges ahead for fintechs and banks working together. Eileen Burbidge shares key insight on the state of the fintech landscape today, how the UK leads the industry, how fintechs need to adapt in the face of GDPR and t...

Ep. 197. News: Clickbait
Laura and David take a look at the last week’s biggest stories, alongside Jeff Tijssen, Monzo’s Leah Templeman and Bud’s Ed Masleveckas. Kicking off with a few announcements from some big banks - Deutsche Bank claims the bank account could be a thing of the past in less than 20 years time, which sounds contravertial but in the same speech it appears he’s only just realised banking is ready for disruption. In a similar vein, Citigroup annouce their big banking comeback… with a mobile app. Moving onto the UK ...

Ep. 196. Insights: Wealth Tech 2018
Simon has an insightful interview with Blackrock and iShares' Stephen Cohen on the future of wealth finance and tech. We also have a roundtable panel going through the latest jargon, demystifying the ARs from the VRs and explaining why the two are so often confused. Troubles with AI and machine learning and how they apply to the industry? Another two things that sound so similar, those at the cutting edge will take you through it step by step. Fintech is a fast paced world with constantly evolving buzzwords...


Ep. 195. Interviews, IFGS 2018: Alipay, Onfido, InvestHK and More
In a series of one to one interviews from Innovate Finance Global Summit 2018, Ross Gallagher and Simon Taylor explore the ins and outs of some great fintechs with some exciting movements in the UK, Hong Kong, China, and the EMEA. Including: Benedetta Arese Lucini, Co-founder, Oval Money Charles d’Haussy, Head of Fintech, InvestHK Thomas Eyre, CEO and Co-founder LOQBOX Li Wang, Head of EMEA, Alipay James Mackonochie, COO and Co-founder, Pia Marieke Flament, Managing Director for Europe, Circle Sophie Winwo...

Ep. 194. News: Peter the Leopard
Rainmaking Colab MD Helene Panzarino, journalist/guru Monty Munford and 11FS’ own Ryan Garner speak with Ross and Simon to go through this week’s top stories in UK fintech and banking around the world. We head up the show with a bevy of Fintech stories, starting off with Philip Hammond’s strategy announced at the International Fintech Conference, covering robo-regulations, a new fintech taskforce led by the Treasury, and fintech bridges. We move on to the rest of the week’s fintech news, including Tide’s c...

Ep. 193. Interview: Chris Skinner, Author - Digital Human
Chris Skinner has a blog many of you are sure to know at www.thefinanser.com, it’s packed full of great insights into the financial world. He’s also 11FS’ very own advisor to special projects. Chris is Chair of the European networking forum: the Financial Services Club. He is on the Advisory Boards of many companies including Innovate Finance, Moven and Meniga. The big topic of his upcoming new book is Humanity’s Fourth Revolution and the next generation of finance. How it’s happening right now and soon 4....


Ep. 192. News: Everyone and their grandmother is buying into it
Cruxy&Co's Alexandra Cheung and Capco's Charlie Wood joined David, Jason and Ross to go through this week's top stories in UK fintech and banking and around the world. We kick off with a slew of UK fintech stories, including Starling's launch of cross border payments, and also highlighting their research into "everyday sexism" into financial services marketing which was picked up by the mainstream media. Are we blind to everyday sexism? David says yes, Alexandra says no. We move on to a report by the inimit...

Ep.191. Interview: Aneesh Varma, CEO - Aire
Aneesh founded Aire in January 2014, inspired by his inability to access credit as a migrant in London. Aneesh has a background in risk (Morgan Stanley), analytics (Credit Suisse) and M&A (J.P. Morgan). In 2008, Aneesh founded FabriQate, a mobile customer experience engine helping clients to predict user behaviour. Aire are researching and building a new credit algorithm that helps customers to access an alternative credit score. The app tackles financial inclusion by aiming to provide credit access for cus...

Ep. 190. News: Imagine if the Kardashians could code
Kicking off with the biggest news, we talked about the gender pay gap, who has 'fessed up and who hasn't, why the disparity in earnings is no great surprise, and what can be done to improve diversity in all its forms across the industry. We also discuss why women are put off tech careers before they even leave school (and why Reddit isn't the most scientific way to collect data), why female tech role models are desperately needed, why enthusiasm for app-only banks is on the wane, Monzo's marketplace launch ...


Ep. 189. Insights: Women in Fintech
First up, Laura talked to Rachel Kent about her background and how she's got the position she's in. How has she overcome any restricting factors in a typically male dominated industry? Why is it so important to highlight the contributions for women in this industry? What's the future for women in this industry? Next up, Wendy Jephson joins to talk through what makes Sybenetix so special and why she decided to create this company. What gap did she look to fill in the market? We also talked through Wendy's pa...

Ep.188. News: Pump that Money
With Ross Gallagher in the host's seat for the very first time, he led co-host Simon Taylor, Nina Mohanty, Doug Bobenhouse and Valentina Kristensen to take a look at the week's top stories. We kicked off with news that research from Cedr and Trustpilot discovered a way for open banking to pump £1bn into the UK economy. This is obviously great news but is dependent on customers fully adopting the opportunities Open Banking offers and begin sharing their data. The next three stories surround digital banking a...

Ep. 187. Interview: Interview with Stefan Ebner, CEO of BrainTribe
In the next 5 years we're going to see Data commoditised and in an era where data sovereignty is going to be come more prominent, how to large companies use this to create more customer centric products. Many would say data is going to become digital oil, but should it be seen as digital water? Something everyone (should) have access to? BrainTribe aim to create an open source operating system for data and Stefan Ebner explains how their clients use said data to improve their business models. How is it ope...


Ep. 186. News: Fist bumps over the Atlantic
We kicked off the show with a double whammy of Starling stories. Luckily we had Megan Caywood to tell us more. Firstly this one in CityAM announcing Starling's 4 new partners in their marketplace: Pensionbee, Wealthsimple, Habito and Kasko. Next we move onto Starling’s Settle Up feature which Megan explains as “A really easy way to make payments between friends”. Ross said he struggled to find the use case for this at first but now he properly gets it, and its design is excellent “I struggled at first to se...

Ep. 185. Insights: Fintech for All
Today we’re bringing you an insights show with a difference. A couple of months ago our 11:FS CEO David Brear was invited to be a judge of Tech City UK’s Fintech for All competition. This was a nationwide competition in 2017 to find fintech startups that make financial services work for everyone. As well as some fantastic entrants and eventual winners, this event got us thinking about the wider implications of financial inclusion. Therefore we felt we really needed to do a podcast to delve into the issues r...

Ep. 184. Fintech Insider After IV - The Valentine's Day Edition
Walking on to Barry White blaring out over the sound system, Jason and Simon kicked off After Dark IV, the Valentine's Day special - our biggest ever live After Dark show at WeWork Moorgate. With over 300 fintech fans in attendance, the guys introduced a fantastic panel of guests including Valentina Kristensen, Head of Marketing at Oak North; 11:FS Pulse and Research Director, Ross Gallagher; our most prolific podcast guest, co-host of InsurTech Insider, Business Insider analyst and reporter, Sarah Kociansk...


Ep. 183. Insights: FCA Takeover
In this very special FCA Takeover Jason speaks to: Anna Wallace - Innovate Head of Department and Nick Cook - Head of Regtech & Advanced Analytics all about Project Innovate and future plans for the sandbox following Chris Woolard's announcement, interview and paper earlier in the week. (For more info on that, check out Ep 182 of Fintech Insider where Jason got the scoop). Next up he and Simon talk PSD2 and Open Banking with Graeme McLean - head of banking and lending policy; and Val Smith - Director of Cre...

Ep. 182. Interview: The FCA's exclusive announcement
Chris Woolard, Strategy and Competition Director, at the FCA speaks exclusively to Jason Bates about an announcement concerning their regulatory sandbox. Without giving the game away, they discuss the FCA;s latest paper about their future plans for the sandbox, how this will help companies and also take advantage of reg tech. Chris tells us about the success of the previous 4 cohorts of the sandbox to date, and what the future looks like. He explains what the Innovate department of the FCA does and what it ...

Ep. 181. News: [The SME sector is] So Hot Right Now
In this week's news show Simon and Jason are joined by 11:FS NED Chris Skinner, Tanya Andreasyan, Editor at Banking Technology; Kristian Luoma - Head of OP Lab, in town from Helsinki for one night only and Cliff Evans, Head of Digital Banking at Capgemini, to take on the week’s top stories. This week they look at the monumental shifts in both global stock exchanges and crypto markets - what has been going on, can it bounce back and should we be worried?; the US take on Open Banking - what can they learn fr...


Ep. 180. Interview: Mike Kelly, CEO - Curl
Simon Taylor chats to Mike Kelly, CEO and founder of Curl, a new payment network, designed around merchants and consumers. It works via usernames and bank transfers, and is built around Open Banking, and the opportunities that's developed in the market. Simon and Mike dig into what makes the Curl payment network stand out, what the rationale is behind the usernames, and the opportunities available with the arrival of Open Banking. They talk about Curl business model, how it helps both consumers and merchant...

Ep. 179. Interview: Scott O'Malia, CEO, ISDA
Simon Taylor speaks to Scott O'Malia, CEO of ISDA, the International Swaps and Derivatives Association. Kicking off: what IS ISDA? Why is standardisation so important? How do companies work with ISDA? Scott tells us all. He also tells us about his unique background and career, from a front row seat to the financial crisis to regulating for the future to avoid future crises. We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in...

Ep. 178. News: Always look on the bright side...
In today's show the team take on: whether Brexit really is more of an opportunity than a threat to fintech, as the MP involved seems to believe, your weekly dose of Open Banking insight, plus special mention of Credit Ladder's new use case for open banking, and the stepping down of Anthony Thomson, Chairman of Atom Bank. They also discuss the Gaurdian's story that 7 in 10 UK workers are “chronically broke”, and why that could be and are people just missing opportunities to save? Opinions are divided on this...


Ep 177. Insights: Financial Services & Mental Health
Mental health affect us all, not least when we have financial difficulties or worries. Time to Talk Day opens up the conversation around mental health and removes the taboo, asking all of us to be more open about our mental health. Simon Taylor chaired a panel discussing how financial services can be more astute about mental health and how they can improve the relationship between their products, customers and mental health challenges. We invited along subject matter expert James Routledge from Sanctus, a...

Ep. 176. State of the Union 5
Coming to you from Kabbage offices in Atlanta, where Sam and our wonderful guests delve deep into the Fintech hub over some beverages. San Francisco has Silicon Valley and Atlanta is has 'Transaction Valley'- but why? Well 70% of payment transactions come through a company listed in Atlanta. If there's someone in fintech in the payment space, they're either in Atlanta or have something to do with the area- safe to say Atlanta really does live and breathe payments. The team also talk about fintech education...

Ep. 175. News: The War For Talent
Our show begins by discussing why Fintechs and Banks are duelling for talent, as financial technology startups go in hiring overdrive- thus butting heads with the incumbents for the very best candidates. Are banks worried about losing out on top rate talent? Next we explore some pretty damning stats, as the U.S. big four retail banks dealt with almost 20% increase in credit card losses last year. Financial crash anybody? The team get their bear masks on and discuss how growing credit card debts in individua...


Ep. 174. Interview. Derek Corcoran - Chief Experience Officer, Avoka
Many financial services companies are trying to build from the ground up, creating new banking systems or products that are more in line with creating an efficient and customer centric front end. Avoka on the other hand, are creating acquisition products that work in tandem with core banking systems. Chief Experience Officer Derek Corcoran talks us through how Avoka are creating a platform for better customer experience. Indeed, opening current accounts and signing up for a credit card can be tedious, and ...

Ep. 173. Investing's Future - a Platform for Your Future Wealth?
So what is an investment platform? According to our panel it's much like a supermarket- you go in and buy lots of things, however you're also doing all the cooking! We discuss how robo advisors can disrupt investment platforms, by scaling the 'do it for you' investment model through technology, and how this interesting supermarket analogy gets altered due to it. We then move on to Millennial wealth and investment, exploring how newer generations don't have the benefit of buying property and seeing prices s...

Ep. 172. News: Fintech Insider - The Pub Crawl
David, Jason and Simon were joined by Chris Skinner and Monty Munford for this week's news show from a pub in Bermondsey, complete with pints and pie - the full British pub experience. We’re now past “deadline day” so naturally our first batch of stories concerned Open Banking and what the banking landscape looks like so far in the wake of PSD2 becoming law on 13th January. The guys chat about the impact the media has had on people's perception of open banking and potentially on customer adoption of it. The...


Ep. 171. Interview With Rishi Khosla, CEO of OakNorth
OakNorth isn't perhaps the most high profile Challenger bank in the UK, solving a real problem by serving the 'missing middle' who aren't being served well by existing lenders. Their business began by exploring how they can actually solve this issue, rather than how they could become a great bank- Rishi citing this particular outlook as one of the reasons OakNorth has seen success. Looking at OakNorth's social impact, their data shows that they've added about 2,000 to 3,000 new jobs through their lending a...

Ep. 170. Understanding Wealth: the Best Asset of Asset Managers
We bring you the second part of our special wealth series, as we concentrate on asset management trends and how 2018 will impact the investments market. First, our panel discuss how evolving demands from varying types of customer in the asset management industry are challenging legacy ideas. How does millennial inheritance (https://fintechinsidernews.com/posts/Kiw3eMhX8tA3L2N45/millennials-to-secure-inheritance-boom) impact their thinking? And do longer life spans require asset managers to explore different...

Ep. 169. FCA Crashes the BYOD Party
First up on today's news show, the FCA bans BYOD (https://fintechinsidernews.com/posts/D7tDghZ69SqA2xMBN/fca-gold-plates-eu-rule-bans-byod-across-entire-uk-finance) (Bring Your Own Device) across the the entire UK finance sector. Whilst regulation is on the tip of everyone's tongue, cryptocurrencies managed to sneak their way onto the show once more as Kodak launched KODAKcoin (https://fintechinsidernews.com/posts/B2tSHmFbx3YHb6tSX/kodak-stock-is-up-44-after-announcing-it-s-launching-a), boosting stock pric...


Ep. 168. Interview: Tom Blomfield - CEO, Monzo
From pre-paid card to fully fledged Current Account, Tom Blomfield details the journey of UK challenger bank Monzo with great enthusiasm and vibrance. Tom talks our host Simon Taylor through Monzo's viral growth and how their marketing team has managed to grow the company 1000% in the last year alone, on a very limited budget. 'I don't think we're a million miles away from the mainstream' is a great quote and highlights the ambition of the challenger bank, as we discuss Monzo's roadmap for the future. Reg...

Ep. 167. Insights: A Wealth of Disruption - How Wealth Management is Changing
In the first of our three-part series on investments, Simon Taylor is joined by special guests Joe Parkin, Gemma Godfrey, Phil Smith, Olivia Vinden & Gareth Johnson. We kicked things off by asking our panel what IS wealth management? How does it differ from asset management and what does the future of the industry look like? Our guests have a wealth of experience (pun intended) in this industry, and tried to dissect the role of the wealth manager and how technological evolutions will transform this space. ...

Ep. 166. News: 'Tis the Season for Open Banking
First up on today's show, Alibaba's Ant Financial has abandoned a $1.2bn takeover of MoneyGram (https://fintechinsidernews.com/posts/ucLFCXmH8NX8GEudL/alibaba-s-ant-financial-abandons-usd1-2bn-moneygram-takeover). So what were the US regulator's concerns over national security and personal data. Continuing the regulatory theme, we explore open banking and traditional banking. The guys discuss why open banking might threaten the survival of traditional banks (https://fintechinsidernews.com/posts/YZr6HXRtQ9En...


Ep. 165. State of the Union 4
Sam Maule is joined by Jason Bates and new 11:FS team member, Doug Bobenhouse in Chicago to discuss the State of the Union in the US, wrapping up 2017 and looking ahead to next year. They discuss the history of fintech, starting with pre-paid cards, and the slowness of movement by the big players in the US in particular to adapt and change. Jason talks through "platformification" and the ability to make fast changes by building new propositions on top of old systems, turning products into services. They dis...

Ep. 164. Interview: Eric Wilson, Xinja
Simon Taylor speaks to Eric Wilson, CEO at Xinja, who are building Australia's first digital bank. First off Eric introduces us to Xinja - what is it, how does it work and what makes it unique and of course we had to ask how they came up with the name Xinja and how it's pronounced (like ninja). We ask about Xinja's business model; how they make money, who their customers are and how they acquire them, and what their longterm goals are. Eric also tells us about Xinja's partnership with Equitise to offer equi...

Ep. 163. Interview: Toby Triebel, Wealthsimple
Jason Bates meets Toby Triebel, CEO for Europe of Wealthsimple, a leading innovative software company. ] They discuss Toby's background, how he got into fintech and finance, and introduces us to Wealth Simple for those who might not know. They only started in September 2014 and have come a long way since then - $1bn (CAD) in AUM as of May 2017 - we ask how they scaled up so fast? They also discuss Wealthsimple's accomplishments being Canada’s first robo advisor in the space, and the challenges and impact th...


Ep. 162. Festive Fintech Blooper Reel
Merry Christmas and Season's Greetings to all our listeners and thank you for your support over the last year as Fintech Insider has gone from strength to strength. As this episode airs on Christmas Day we thought we'd give the gift of the best bloopers from over the last year on the show, featuring David Brear, Jason Bates, Simon Taylor and guests. Enjoy! Thanks to all our guests over the last year, and thank you for listening. Spread the word, tell your friends and don't forget to leave us a review on iTu...

Insurtech Insider - Ep. 6: Aviva Takeover
David, Nigel and Sarah visit Aviva's Digital Garage for InsurTech Insider's very first takeover show! Recorded from Aviva's offices, the team were joined by Claire Woodcock – Digital Strategy Lead for Digital Product and Design; Anna Stables – Digital Innovation Manager; Alex Allen – Senior Digital Innovation Manager and Colin Richardson – Co-Founder & Head of Marketing at Cocoon for a roundtable discussion of all things Aviva! We kick off with a run through of what Aviva does and in particular the digital ...

Ep. 161. After Dark III Christmas Special
It's nearly the end of the year and we're knee-deep in good tidings. So here's a dollop of festive fintech cheer - the third installment of our special live show, After Dark, and it's the Christmas Special, recorded live at our offices in WeWork, London! Simon and the guys steer us through the top news stories from 2017 - and what a year it's been! - with help from an expert panel and an all-star cast. First up it's January (who knew?) and Nigel Walsh, Partner at Deloitte, helps talk us through the amazing ...


Ep. 160. State of the Union 3
This week, Sam's joined by Rahmi Serageldin, co-founder & CEO of Honeyfi; Rob Frohwein, CEO & co-founder of Kabbage; Matt Potere, CEO of Sunlight Financial; and Alexandra Villarreal O’Rourke, Financial Services Partner and FinTech Practice Group Co-Leader at McGuireWoods LLP. First up, the guys talk about the South East - why's Charlotte become the go-to location for fintech and what makes it such a vibrant community hub? Alex tells us about the Carolina Fintech Hub - a non-profit group that fosters fintec...

Ep. 159. News: Mascots of the Internet
First up this week, the guys tackle the news that Revolut is into crypto! Can they break down the divide between old and new money? And is it dangerous that retail investors have such simple access to cryptocurrencies? And, hot on the heels of Revolut, Square has been running a trial on Cash App, a rival to Venmo, that has allowed a small number of users to purchase bitcoin. Next up, the report on the overhaul of the core banking system. And, as we at 11:FS know only too well, what a task that is! So why is...

Ep. 158. Insights: Perfect storm for change and digitisation
This week Jason is joined by Edward Berks, Director of Banking, Fintech & Ecosystem at Xero; Clare Sheehan, Deputy Director of Making Tax Digital for Business at HMRC; Mags Laidlaw, accountant and Partner at Mazars; and Charlie Wood from Capco, representing the fintech angle. We discuss the changes that are coming for small businesses (SMBs), including the digitisation of tax. So how can SMBs keep up, and how can we raise the profile of the changes that are coming? We hear why the traditional role of accoun...


Ep. 157. Fintech Insider LIVE from OP's Beach Party in Helsinki
This week's very special show was recorded live at a beach party in Helsinki (no, really), hosted by Finnish bank, OP. Jason, Simon and Sam bring you three shows in one, as we host an insights panel around the relationships between fintechs and incumbents in Scandianavia, the rise of fintech in the Nordics in particular, why payments are the most popular segment for disruption, and the rise of cashlessness in the region. The panel is made up of Finnish fintech experts, Antti-Jussi Suominen, CEO of Holvi; Ja...

Insurtech Insider - Ep. 5: Insurance as a platform
David is joined by Sarah Kocianski and James York to discuss insurance as a platform. First up, James talks us through the Worry+Peace origin story, including his background in insurance, and why he strove to not take funding as the company found its feet. He also talks about why insurance is a slightly unique market, and why that warrants a different approach. The guys take on the topic of "insurance as a platform" (with air quotes) - a "trifle of potential platforms". What is it and why has it come about?...

Ep. 156. News: Growing through pain
In this episode, Ali Paterson, Editor of Fintech Finance; Valentina Kristensen, Head of Marketing & PR at Oak North; & Tanya Andreasyan, Editor of Banking Technology join hosts David, Jason and Simon to discuss the last week's news including: Uber's data hack and alleged payoff to the hackers to delete the data; BBVA's iris scanner for mobile phone security which opens up a debate about biometrics and security overall; and as Garmin kick off contactless payments in their watches, it kicks off in the room ab...


Ep. 155. Insights: New ways of working
Today, David is joined by Andy Ellis, Head of Strategy & Innovation at RBS; Tunde Olanrewaju, Senior Partner at McKinsey; and Peter Ryan-Bell, Head of Sector and Specialist Businesses at RBS, recording live from the Tavern Stand at Lords Cricket Ground to talk about new ways of working. The guys discuss how working practices are changing, and the things they're having to do to keep up, and the impact this has had on partnerships. What are the best hiring practices and how can you build the best team possibl...

Ep. 154. News: Winefield
In our first all female episode, Sarah Kocianski takes the lead alongside Fiserv's Anna Bennett, Bud's Nina Mohanty, Girl Disrupted Liz Lumley and Innovate Finance's Sophie Winwood, to go through the top stories from the world of fintech and financial services in the last seven days. Kicking off with the US' first new payment system in 40 years that seemed slightly underwhelming, especially when compared with Alibaba's spending record on China's Singles Day. They also take on the new AI chatbot from Standar...

Ep. 153. Insights: The future of banking and disruption
Welcome to this week's Insider show, where Simon hosts a panel on the future of banking, featuring Marko Wenthin, co-founder of solarisBank; Leanne Kemp, founder and CEO at Everledger; and Elena Alfaro, Global Head of Data at BBVA. Before getting stuck in to the detail, our expert panel discuss the current situation in banking. What are the biggest challenges and why hasn't banking kept up with the pace of technological change and the change in customer behaviour? How are banks learning to respond to the p...


Ep. 152. News: High Rate of Return
In this episode Caroline, Pete and the guys break down a trilogy of P2P payment stories featuring Facebook, Apple and... Walmart? Meanwhile Square's Jack Dorsey is frustrated by the time it takes to get a banking license and Deutsche Bank signals the end of fiat money as we know it. The second half of the show is almost entirely devoted to challenger banks as there were so many in the news this week! First up, Revolut apply for a European banking licence ahead of the Brexit agreements in order to not lose a...

Ep. 151. Interview: Amber Baldet
We have a fascinating interview for you this week as Sam talks to Amber Baldet, who leads the J.P Morgan team developing Quorum, the open source code based on Ethereum that's designed to address the challenges of blockchain adoption in financial services. We hear how Amber and the team have approached developing an open source code base from a highly regulated institution and how they've approached the blockchain community. We also talk about the importance of a transformation agenda and getting to the hear...

Ep. 150. Fintech Insider: After Dark II
Welcome to an extra special episode of Fintech Insider - our 150th episode and it's a Halloween-themed show recorded in front of a live studio audience at our home in WeWork, London. Simon, David and Jason are joined by Valentina Kristensen, Head of Marketing at Oak North; Charlie Wood from Capco; Monty Munford, Journalist for titles such as Forbes, The Telegraph, The BBC and The Economist; and Jeremy Burge, the founder of Emojipedia. Straight on to the news and the guys discuss why Monzo has become a chat ...


Ep. 149. Interview: Liesbeth Rigter, MoneYou & Eric Mouilleron, Bankable
This week David talks to Liesbeth about MoneYou, an online European retail bank and subsidiary of ABN Amro. We hear the MoneYou story, including its innovative roots in mortgages and how they added more products and services to evolve with customers across the Netherlands, Belgium, Austria and Germany. Liesbeth explains MoneYou's the importance of their pioneering mentality and their target market, including their focus on empowering customers to be in control of their finances. Plus, how MoneYou engage wit...

Ep. 148. Live from Xerocon: part 2
We had such a great time at Xerocon 2017 and spoke to so many interesting people that we couldn't possibly give you just one episode. So here's part two, including interviews with Edward Berks, Director of Sales, Banking and Fintech at Xero, Ian Christie, CEO at Boma Technologies, Margaret Laidlaw, Partner at Mazars, Mark Sykes, Partner at BDO and Anna Curzon, Chief Partner Officer at Xero. First on today's show, David chats to Ed about Xerocon, the Xero community and their app ecosystem. We also hear from...

Ep. 147. State of the Union 2
Sam welcomes us into the Fintech Insider flat, our temporary base while we explored this year's Sibos conference, hosted by SWIFT. He's joined by some fantastic guests - Mike Sigal from 500 FinTechs (part of 500 Startups), Dion Lisle from CapGemini, Jo Lang from IBM, and April Rudin from The Rudin Group - to talk about the state of Canadian fintech. First, the guys talk about the conference circuit and discuss their standout experiences of Sibos, including Sam's interview with Brad Garlinghouse, CEO at Ripp...


Ep. 146. What's the price of getting 5H1T done?
The guys start this week's show by tackling the Revolut founder and CEO Nikolay Storonsky's divisive view on work culture. Should employees be comfortable working 12-13 hours per day and does it make for a sustainable business? And more broadly, does this story hint at a wider issue in the fintech sector? We also discuss the Lessons Learned report from the FCA Regulatory Sandbox, which allows innovative firms to carry out live testing. We talk about what proportion of firms received investment, whether ap...

Ep. 145. Insights - Transferwise Takeover
Jason and Simon are joined by Erik Edin, Product Manager in the Business Team, helping businesses to send money abroad; Helena Jaramillo, Product Designer, focussing on first-time customer experiences; Jeremy Buttner, Borderless Banking Lead; and Steve Naudé, Head of Middle East and Africa Banking, bringing the Transferwise experience to customers. We hear how Transferwise serve their customers, who their customers are, and how they’ve created a transparent charging structure for sending money abroad. Plus,...

Ep. 144. Live from Xerocon: part 1
This week's special edition of Fintech Insider Insights was recorded live at Xerocon 2017 from London's Excel Centre. David hosts a panel on Frictionless Finance, discussing how technology is lowering barriers to entry and we hear how the panelists are tackling friction in finance. David talks to Caroline about Fluidly's intelligent cashflow technology and her experience at Xerocon, plus we hear from Shachar about the problem that Curve is trying to solve, connecting all cards and accounts in one app, using...


Ep. 143. News: O Canada!
In a special news show this week, Sam Maule hosts all the way from Toronto, Canada, where the team have been covering the Sibos conference. The guys have another chance to discuss open banking and APIs, hot topics at Sibos this year; why value generation is seen as one of the biggest challenges posed; and how partnerships with fintech firms will help banks to find those important new sources of revenue. Sam also covers the complicated relationship between Swift, the Sibos organisers, and Blockchain at the s...

Insurtech Insider - Ep. 4: InsureTech Connect, Las Vegas
This week, Nigel’s fresh off the back of InsureTech Connect in Las Vegas – the largest gathering of the insurance technology world on the planet! This year, attendance jumped to 3,800 - congratulations, guys, we look forward to next time. While there, Nigel caught up with Darin Reffitt, Vice President of Marketing at Splice Software, which combines art and science to create stronger customer connections. Nigel and Darin explore the rise of voice and speech-to-speech technologies and emotionally relevant cus...

Ep. 142. Insights: PSD2 Round Table
On this episode, Jason talks to: Gavin Littlejohn, Chair of the Financial Data and Technology Association that led the campaign for open banking; Mike Kelly, founder and CEO of Curl; Anita Kimber, Head of Open Banking and Innovation at Nationwide; and Matt Cox, Head of Insight and Innovation at Nationwide. We get under the skin of the second Payment Services Directive (PSD2) to ask where did it come from? Our team of experts takes us back to the beginning to explore the genesis of PSD2 in payments and accou...


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