FinTech Insider by 11:FS

FinTech Insider by 11:FS Podcast

Fintech Insider, hosted by David M. Brear, Jason Bates, Leda Glyptis, Simon Taylor, Sarah Kocianski and Ross Gallagher is a bi-weekly podcast dedicated to all things FinTech, banking and financial services. The hosts are joined weekly by a range of fantastic guests discuss the latest news, developments, and trends within the industry. On Fintech Insider Insights, they speak to subject matter experts for deep dives on APIs, AI, digital banking, and all other areas disrupting our industry. FinTech Insider Interviews brings you one-on-one interviews with the thought leaders and innovators transforming financial services. Fintech Insider News show sees our hosts and guests try to make sense of the top stories from the industry in the last week Whether you're a fintech expert or you're just keen to know more, then this is the podcast for you!

287. News: Bank like Rihanna
Our hosts David, Jason and Leda are joined by Jeppe Rindom, CEO of Pleo, Saalim Chowdhury, Partner at 500 Startups and Simon Vans-Colina, Engineer at Monzo. First up, RBS takes stake in student-focused fintech 02:22 Google gets go-ahead from Central Bank for payments 08:52 Two-Thirds of Financial Decision-Makers Believe Tech Giants Will Offer Retail Banking in Five Years 13:29 Logging In to Your Bank Account Is Now a $3 Billion Business 15:25 Our Open Banking expert, Adam Davis had a few minutes to bring a ...

286. Interviews: Howard Marks, Co-Founder, Activison and StartEngine
Howard Marks is Co-Founder and CEO of StartEngine with a long history in the gaming industry, he co-founded Activision and founded Acclaim, and has unique expertise in innovating within echnological limitations, turning around failing businesses and raising capital. Simon talks to Howard about how to help entrepreneurs achieve their dreams and the difficulties of raising capital unless you bootstrap the business. Howard wanted to solve the problems entrepreneurs face in raising funding, especially when entr...

285. News: Techlash
Our hosts Simon and Adam are joined by Emily Nicolle, Technology Reporter at City AM and Valentina Kristensen, Director of Growth and Comms at OakNorth. First up, Starling Bank reviewing data policy after customer complains his passport was shared in a web link 01:41 (https://fi.11fs.com/449?t=101) 2019 looks to continue another lights-out year for fintech startups 06:51 (https://fi.11fs.com/449?t=409) Google just nabbed an e-money license and it highlights the serious threat tech companies pose to incumben...


284. Interview: Bart Leurs, Rabobank
Bart Leurs is Chief Digital Transformation Officer of Rabobank, he joined the company two years ago to drive its fintech innovation and came from ING where he headed up its digital transformation. Jeff and Bart talk about scaling up to a full fledged digital bank in the retail market, what it's like to be a part of an industry shift, what digital transformation means to Rabo Bank, why customers are driving the change in digital and why the meta of digital is going to disappear. We hope you enjoyed the sho...

Ep. 283. Bonus: Blooper Reel 2018
Happy New Year's Eve to all of our listeners. To give you one last fintech laugh before the end of the year we've got a quick collection of the stumbles, fumbles and absurdly mispronounced names from all the recordings this year. The stuff that doesn't usually make it in. We hope you have a great celebration tonight and can't wait to see you for even more fintech goodness in the new year! Produced by Laura Watkins. Edited by Alex Woodhouse....

Ep. 282. Insights: Our Fintech Predictions 2019
We've got a roundtable of some of the most beloved fintech podcast hosts there are. They're all ours. Sarah's takes David, Simon, Jason, Ross and Leda through what we think's going to happen in fintech in 2019. We look back at some of our favourite moments that happened in fintech this year, before taking a look at some of the things we're most excited about for 2019. This includes: how big banks are changing, creating their own digital challengers, consolidation in the challenger market and the back offic...


Ep. 281. Insights: 2018 in Review
You might’ve seen on Twitter we’ve been running an advent calendar of the 11 Days of Christmas, with our top things from across fintech and banking in the last year. Today we’re going to take a deep dive on those: Open Banking. The initiative launched almost exactly a year ago on 13th January and it's not exactly an overnight success. The CMA9 were not ready, but fintechs and FS providers welcomed it. We take a look at how far we have come since it began. We take a look at GDPR, if anyone was ready, how suc...

Ep. 280. Insights: US financial health
We discover what financial inclusion really is, what it really means, what financial health is and the reasons behind the wealth gap in the USA. We spoke to some of the best industry experts there are to get you the clearest picture: John Hope Bryant, CEO of Operation Hope Dr. Anita Ward, President of Operation Hope Jennifer Tescher, founder of the Center for Financial Services Innovation Isabelle Barrès, Vice President at the Center for Financial Inclusion at Accion and Global Director at the Smart Campaig...

Ep. 279. News: It only works if you're alive
Our hosts Simon and Leda are joined by two great guests, Livia Benisty, Head of Financial Crime at ComplyAdvantage and Ryan Edwards-Pritchard, MD at Funding Options. First up, Revolut’s brand new banking licence. British fintech unicorn Revolut wins banking licence. Revolut has secured a European banking licence from authorities in Lithuania, allowing them to start offering current accounts and loans across the EU from early next year. Initial focus on Lithuania, where it has about 150,000 customers, befor...


Ep. 278. Fintech Insider: Live - Payments (F)innovation
In this week's insights show we're bringing you reindeer burgers, christmas trees and death metal. We've also got some great insight into the payments innovation taking place in Scandinavia, what the future of payments will look like and whether or not cash will be removed from society entirely. We've got Finland, Iceland and Sweden represented this evening so there's a ton of local insight for you to enjoy. Our amazing guests include: Kristian Luoma, Head of OP Labs at OP Aoife Houlihan, VP of Communicat...

Bonus Sneak Peek: Vitalik Buterin, Founder of Ethereum
Simon's with the founder and creator of Ethereum, one of the largest cryptocurrencies, Vitalik Buterin to talk about the future and enterprise capabilities of DLT, blockchain and Ethereum. And just what are zero-knowledge proofs? Here's a little sneak preview on what happened. Listen to the full interview on Thursday 13th December over on Blockchain Insider - bi.11fs.com Special Guest: Vitalik Buterin....

Ep. 277. News: Sons of Breaches
Our hosts Simon and Ryan are joined by Menno van Leeuwen, Head of Business & Customer Development at Moneyou, Guy Stiebel, VP Products at SCANOVATE and Paul Stamper, Head of Financial Services, Ipsos MORI. First up, all the misinformation in the world. Monzo attacked for lending customers money to buy its shares. Monzo, has been accused of “going beyond the pale” by allowing its customers to get into debt to buy its shares. As discussed on last week’s show, Monzo is aiming to raise £20 million through crow...


Ep. 276. Insights. Regtech: where innovation meets compliance
In this week's insights show we're bringing you a deep discussion on what's happening in the regtech space. We have some brilliant experts to take on these issues including: Jason Boud, CEO of Regtech associates Diana Paredes, CEO + Co-founder Suade Labs Nick Cook, Head of Regtech & Advanced Analytics FCA Nas Ahmed, General Counsel, 11:FS Our roundtable talks about what regtech is solving for, the costs of compliance and risk, what hurdles exist to the adoption of regtech by big financial institutions, tec...

Ep. 275. News: Ritual Humiliation
Our hosts Sarah and Simon are joined by Emily Nicolle, Technology Reporter at CityAM, Valentina Kristensen, Director of Growth & Comms at OakNorth and Sophie Winwood, Investment Associate at Anthemis Group. First up, Show me the money! Monzo are crowdfunding for the last chunk of its series E fundraising round. Fundraising with a target of £20M. Existing Monzo investors will get early access to the round from 3 December. The round will then be opened up to other Monzo customers, who can invest up to £2,000...

Ep. 274. Insights: Open Banking - a never ending story?
In this week's insights show we're bringing you a deep discussion on what's happening in the Open Banking space. Our roundtable talks about the challenges involved in implementing the rules and regulations around Open Banking and takes a look at the thorny problem of getting customers to buy-in to Open Banking. We have some of the best guests around to help: Adam Davis, Head of Delivery at 11:FS Dan Globerson, Head of Open Banking at RBS Faith Reynolds, Independent Consumer Representative for Open Banking ...


Ep. 273. News: The zombie account scenario
Our hosts Simon and Leda are joined by Dave Cunningham, CEO of Priviti and Ryan Weeks, Editor at Altfi. First up, Swiss banks raided by antitrust watchdog over mobile payment allegations. A group of Swiss banks are under investigation by the country's antitrust authorities over whether they boycotted mobile payment services from Apple and Samsung in order to improve the prospects of their own competitive offering called Twint. Offices at UBS, Credit Suisse, PostFinance, Swisscard AECS, and Aduno Holding, ...

Ep. 272. Insights: Live! From Xerocon 2018
In this week's insights show we're bringing you a supersized episode of the best content from Xerocon 2018. A conference like no other is their tagline and this proved to be true, as we bring you some of our highlights from our Xerocon 2018 experience. First off, Sarah Kocianski sat down with some fantastic industry experts from across the world of SMB finance and accounting to get some great insights. You will hear from: Gary Turner - Co-founder and UK CEO, Xero Sian Kelly - MD, Inform Accounting Alexis Pr...

Ep. 271. News: Ericas & 'Mericas
Our hosts Simon and Jason are joined by three great guests: Joost Lobbes, Product Manager at Rabo Bank, and Diana Paredes, CEO of Suade Labs. First up, CYBG cans Virgin Money deal with Anthony Jenkins startup. The new owner of Virgin Money has canned a long-term deal with a digital banking start-up launched by Anthony Jenkins, the former Barclays chief executive. Not entirely unexpected, since David Duffy, CYBG's chief executive, had hinted since securing a £1.6bn deal to buy the bank that it was likely to ...


Ep. 270. Insights: Wealth Roundtable
We’re going to talk about digital wealth management and the new models and products that are emerging in this space, and the evolution of some others. We speak to a great line up of experts to get the inside information: Adam Dodds, CEO of Freetrade Dr. Ella Rabener - CMO & Co-Founder of Scalable Capital Joe Parkin - Head of Wealth & Retail at Blackrock Kai Eggert - Chief Product Officer at Huddlestock We begin by discussing the much debated topic that is the democritization of investing. Is it ethical to...

Bonus: will.i.am and Atom...Boom Boom Pow!
Sadly David didn't get to interview will.i.am himself. But Leda Glyptis, 11:FS Chief of Staff managed to catch up with the investor (and singer) to talk about Atom Bank, AI, financial inclusion and the future of finance. This bonus episode was produced by Laura Watkins and Petrit Berisha. Edited by Michael Bailey. Special Guests: Leda Glyptis and will.i.am....

Ep. 269. News: Mi data, su data
Our hosts, David M. Brear, Simon Taylor and Jason Bates are joined by two great guests, Sigridur Sigurdardottir, CEO of Asto and Ali Paterson from Fintech Finance. First up, Lloyds is 'digitising'. Britain's biggest high street lender will this week announce plans to create 8,000 jobs as part of a £3bn transformation and technology investment programme. Lloyds Banking Group will announce on Tuesday that it is cutting around 6,000 existing roles but establishing approximately 8,000 new posts, leading to a n...


Ep. 268. Interviews: Ben Davey, Barclays UK Ventures
Ben Davey is the CEO of Barclays UK Ventures, a former chancery barrister, he worked as CSO of Barclays Investment Bank and Group Head of Strategy of Barclays before taking on his current role. Simon and Ben talk about the challenges surrounding fintech startups and how banks are looking to creating strong lasting partnerships with them. They also talk about Ben's journey from the bar to the bank and whether he ever had to wear a wig and gown. We hope you enjoyed the show! Don't forget to subscribe so you ...

Ep. 267. News: Initiative Q - witnessing the end of humanity
Our hosts, Simon Taylor and Leda Glyptis are joined by three great guests: Max Rofagha, CEO and Founder at Finimize, Husayn Kassai, CEO at Onfido and Lisa Jacobs, CSO at Funding Circle. First up, Banking services for the unbanked! Singapore-based Grab started as a taxi-booking app but is expanding into areas like parcel and food delivery and financial services. Grab's partnered with Mastercard to issue virtual and physical prepaid cards tailored to Southeast Asian consumers, with the aim of expanding use o...

Ep. 266. Interviews: Show me the Money20/20 USA Marcus, N26, Tala and more
We've got some of the best content from Money20/20 USA for you this week. With six interviews from some of the biggest names in the industry: Omer Ismail, Head of Goldman Sachs US Consumer Business (Marcus) Jason Gardner, CEO of Marqueta Shivani Siroya, CEO of Tala John Hope Bryant, CEO of Operation Hope, Promise Homes and Bryant Group Ventures Nicolas Kopp, US CEO of N26 Rilla Delorier, Chief Strategy Officer of Umqua Bank We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode...


Ep. 265. News: Live from Money20/20 USA
Our hosts, Simon Taylor, Sam Maule and Sarah Kocianski are joined by great guests in three groups. Group one: Courtney Kelso Senior Vice President at American Express, Samant Nagpal Global Head of Amazon Business Payment Products at Amazon and Mark Heimbouch COO at Worldpay Group two: Shannon Johnson Group President of Financial Institutions at Cardlytics and Ken Lin Founder and CEO at Credit Karma. Group three: Ian Ormerod Head of New Digital Business at BBVA and Matt Loos Senior Product Manager for Global...

Ep. 264. Insights: F’in Debate live from Money20/20 USA
Today's insights show comes to you live from Money20/20 in Las Vegas at the Leadership Loft. Sarah Kocianski is moderating the debate between Team USA and Team ROW. Sam Maule's representing 11:FS in Team USA and Simon Taylor's doing the same on Team ROW. We debate which parts of the world are best at different parts of banking, with the aim of building a hybrid multi-national bank of the future: Building a bank. Regulation, who does it best? Data, where is it used best? Neobanks and user experience. It's...

Ep. 263. News: Digital all the way down
Our hosts, David M. Brear and Simon Taylor are joined by two great guests: James Hurley, Enterprise Editor, The Times and Kirsty Grant, Investment Director, Seedrs. First up, we've got an insight into 11:FS Foundry and our partnership with DNB. David sat down with Leda Glyptis, Foundry CEO and Rasmus Figenschou, Group EVP for New Business, and our strategic partner at DNB. Two-thirds of Amazon Prime members would try banking with the retailer, according to Bain study. Bain surveyed 6,000 U.S. consumers rece...


Ep. 262. Insights: Live from BBVA Open Summit!
Today's insights show takes a closer look at how to move faster at scale and operating in agile creation models. We also take a look at what happens to data when it enters a platform, understanding how data and platforms interact with businesses and consumers, as well as the dynamics of marketplaces and platforms. We speak to the best experts to find out more: Derek White, Global Head of Customer Solutions at BBVA Ian Ormerod, Head of New Digital Business at BBVA Juho Makkonen, Co-Founder and CEO of Sharet...

Ep. 261. News: Reinventing retail
Our hosts, Simon Taylor and Ross Gallagher are joined by two great guests: Bill Gajda, Head of Global Strategic Partnerships at Visa and Dr Sian Lewin, The Reg Doctor. First up, Gambling Blockers aren’t just a gimmick. Monzo and Starling’s gambling blockers have gained praise in the BBC for helping addicts kick the habit. More than 25,000 customers have signed up to Monzo’s block since it went live in June. "Not all of those were problem gamblers [but] about 8,000 people did have a history of gambling," say...

Ep. 260. Insights: Product Design in fintech and banking
Today's insights show takes a closer look at what it means to create good digital products, how to give products room to breathe before they're abandoned and how to make, test and iterate. We speak to the perfect experts to find out: Louise Smith, Head of Design for the Personal and Business Bank, RBS/NatWest Hugo Cornejo, Head of Design at Monzo Rob Brown, Global Head of Marketing, Design and Responsible Business at BBVA Domenico De Fano, Product Owner at Revolut This episode was written and produced by La...


Ep. 259. News: We are the news
Our hosts, Simon Taylor and Ross Gallagher are joined by three great guests: Nina Mohanty, Business Development at Bud, Lianna Brinded, Head of Yahoo Finance UK and Lesley-Ann Vaughan, Co-Creator of M-Pesa and 11:FS Product and African Markets Expert. First up, RBS prepares to launch standalone digital bank. RBS announces plans to launch “Bó” a new digital bank to try and compete with Monzo et al. Launching next year, it will only be available on mobile and RBS want to migrate 1M NatWest customers over to ...

Ep. 258. Insights: Healthtech
Today's insights show takes a closer look at what's going on in the Healthtech space. We take a look at: how people engage with their health, companies looking towards preventative measures, whether healthcare should be more patient-centric, crossovers with insurtech/fintech/healthtech and much more. We're joined by some fantastic guests: Amit Patel, Director of New Ventures at Bupa Nick Tate, VP Global Digital Innovation at GSK Matt Lenzi, Director at Hanno Paul Bate, Director of NHS services at Babylon H...

Ep. 257. News. My love affair with Marcus
Our host, Sarah Kocianski is joined by four great guests: Leda Glyptis, Chief of Staff at 11:FS, Joy Macknight, Deputy Editor at the Banker, Helene Panzarino, MD at Rainmaking Colab and Angelique Schouten, Global Board Member at Ohpen to talk about all the latest news in fintech. Including: First up, ING’s money laundering fine. Dutch bank ING admitted criminals had been able to launder money through its accounts and agreed to pay €775 million ($900 million) to settle the case. Dutch financial crime prosec...


Ep. 256. Insights: PensionBee takeover
Simon and Sam are with Romi Savova, CEO of PensionBee, Jasper Martens, CMO of PensionBee and Jonathan Lister Parsons, CTO of PensionBee. We're bringing you an insight into the pensions landscape, how regions outside of London are affecting pensions, the impact of open banking and gender imbalances in saving, as well as how financial education can increase savings. We also talk to PensionBee about their 'battle' with the incumbents of the pension industry as well as how pensions can evolve in the future. W...

Ep. 255. News: Really great at charts
Our hosts, David M. Brear, Sam Maule and Simon Taylor are joined by two great guests: Ahmed Zaidi CTO at Catalyst AI and Kathryn Harris Innovation Lead at Lloyds Banking Group, to talk about all the latest news in fintech. Including: Starling closes their community. Citing several factors for the move, such as lack of use by most customers, the forum being a distraction for the company from core focus and a vocal minority misunderstanding its purpose. Starling’s post also made reference to banking being a ...

Ep. 254. Interviews: Shamir Karkal, Co-Founder of Simple Bank
Shamir Karkal is Co-Founder of Simple Bank, he was the CFO during his time there and is now the CEO and Co-Founder of Sila. Sarah and Shamir talk about the genesis of Simple Bank and how it developed into a unique banking proposition that delivers a minimum loveable product. They also talk about the journey that Simple had to navigate in order to achieve its success and how frustration with an issue no-one else was paying attention to led to a successful business. We hope you enjoyed the show! Don't forget...


Ep. 253. News: Bucking the trend of Brexit
Our hosts, Sarah Kocianski and David M. Brear sit down with three great guests: Dr. Louise Beaumont, Independent, working with players across the industry to ensure disruption, Daniel Hegarty, CEO of Habito, and Adam Dodds, CEO of Freetrade to talk all about the latest news in fintech. Including: British airways breach and banks’ reactions. The airline said personal and financial details of customers making or changing bookings on two specific dates had been compromised. About 380,000 transactions were aff...

Ep. 252. Insights: Islamic Fintech
Today's insights show takes a closer look at what's going on in the Islamic finance space. We take a look at what Islamic Fintech actually is, its global scale, what makes it different from other areas of fintech, how it fits in with the push towards ethical fintech, and much more. We speak to the best experts to answer all these questions: Abdul Haseeb Basit - Co-founder and Principal, Elipses Harris Irfan - Partner at Gateway and Chair of the UK Islamic FinTech Panel Stella Cox - Managing Director, DDCAP ...

Ep. 251. News: “I haven’t had a debit card for over 2 months”
Our hosts, Sarah Kocianski and Ross Gallagher sit down with two great guests: Lois Ollerenshaw, Ventures Principal at NBS Ventures and Valentina Kristensen Director of Growth and Communications at Oaknorth to talk all about the latest news in fintech. Including: Standard Chartered’s new CEO and virtual banking licence, David has a great interview with Samir Subberwal, Head of Retail Banking at Standard Chartered to get the inside scoop on the story. Standard Chartered Bank in Hong Kong has set up an entity ...


Ep. 250. Insights: Luxembourg (the biggest fintech hub you've never heard of)
Today's insights show takes a closer look at what's going on in the fintech space in Luxembourg. How can a fintech hub be such a big deal if no one’s ever heard of it? Where is Luxembourg anyway, isn’t it that tiny country sandwiched between France, Belgium and Germany? We speak to the best experts to answer all these questions: Pierre Gramegna - Luxembourg Finance Minister Nicolas Mackel, CEO, Luxembourg for Finance Nasir Zubairi - CEO of LHoFT Denise Voss - Chairman of ALFI, the Association of the Luxembo...

fintech fintechhub Luxembourg LHoFT insight deepdive finance international Europe

Ep. 249. News: Hook them with a great service
Our hosts, Sarah Kocianski and Simon Taylor sit down with two great guests: Alexa Fernandez, Open Innovation and Ecosystem Builder at BBVA, and Ryan Edwards-Pritchard, Managing Director at Funding Options to talk about the all the latest news in fintech. Including: Starling’s secret project, Royal Bank of Scotland has enlisted the online-only challenger Starling to assist in its secret project to build a standalone digital bank. Starling has signed “a contract to provide payment services to support new init...

Ep. 248. Interviews: John Hope Bryant
John Hope Bryant is CEO and Chairman of Operation Hope, Promise Homes, CEO of Bryant Group Ventures, and Co-Founder of Global Dignity. He was also the first person Sam Maule ever interviewed for 11:FS. The two of them sit down. a year later, to discuss financial inclusion and how it makes everyone wealthier. Promise Homes is a profitable enterprise combining all of John Hope Bryant's passions and interests, aimed at encouraging underserved people to become owners of their own property by renting to them wit...

johnhopebryant operationhope ceo financialinclusion fintech charity


Ep. 247. News: Who should we trust?
In this episode the team sit down with top fintech CEOs to tackle the week's top financial news Kicking off with the news that in the ten year anniversary of the financial crisis, Brits still don't trust their banks to act in the interests of society. We explore what this means, whether banks have ever acted in the interests of society and if this really is the case? We asked some people on the streets around our offices to see if they agree. Find out what they said. Big banks have had it tough in this week...

Ep. 246. Insights: Digital Identity
Today's insights show takes a closer look at what it means to have a digital identity and who really controls who you are online? We speak to the perfect experts to find out: Jamie Smith - Strategic Engagement Director - Evernym Emma Lindley - Senior Director of Digital ID and Money at Visa Vinny Lingham - Co-founder and CEO of Civic Diane Joyce - CTO for the Post Office Identity Services Katryna Dow - Founder and CEO of Meeco Our hosts dive deep into the issue, finding out what your digital identity actua...

Ep. 245. News: Everybody's suing everybody
Our hosts, Sarah Kocianski, Simon Taylor, and David M. Brear are sat down with three great guests: Lesley-Ann Vaughan, Director at MiLA Consulting, Andrew Nelson, Vice-President, Banking & Financial Markets at CGI, and Emily Nicolle, Technology Reporter at City AM to talk about the all the latest news in fintech. Including: UK Financial Conduct Authority creates Global Alliance for Fintech Innovation Collaboration. The FCA’s new alliance, the Global Financial Innovation Network (GFIN), is a collaboration be...


Ep. 244. Interviews: Tom Peters - The Excellence Dividend
Tom Peters is co-author of In Search of Excellence, a book that's often touted as the best business book there is. Nearly 30 years later and with 16 more books under his belt, Tom Peters is still leading the management guru industry he created. Sam Maule talks to him about everything that influenced his life and led up to the moment Peters wrote In Search of Excellence. Emphasising the need for innovation, transparency, honesty, empowerment, openness (all the traits 11:FS stands for) Tom Peters isn't afrai...

Ep. 243. News: We have to have rules!
Our hosts Ross Gallagher and Sarah Kocianski sat down with: Valentina Kristensen, Head of PR and Marketing at OakNorth Bank, Ryan Garner, 11:FS Jobs to be Done guru, and thought-leader, advisor, consultant and blogger, Sharon O’Dea to talk about the all the latest news in fintech. Including: Barclays buys “significant” stake in MarketInvoice. Barclays has acquired a significant minority stake in Marketinvoice, in a deal that will also see them lead MarkitInvoice’s upcoming series B fundraising. As Europe’s ...

Ep. 242. Insights: Challenging the Banking Battlefield
Today's insights show takes a closer look at what defines a challenger bank, how the name's stuck, and what it actually means. Is it all because of a grudge or is it seeking to disrupt the banking status quo? We speak to the perfect experts to find out: Anne Boden - CEO and Co-Founder of Starling Anthony Thomson - Founder of Atom Bank, Metro Bank, and a new Australian bank (84600) Tom Blomfield - CEO and Co-Founder of Monzo Oscar Williams-Grut - Senior Reporter at Business Insider Our intrepid hosts trave...


Ep. 241. News: You don't need to understand it to use it
Ross, David, and Sarah sit down with Diana Paredes, CEO of Suade Labs and Dr Sian Lewin, AKA the RegDoctor, Client Delivery Director at RegTech Associates. The group discuss the latest news hitting the fintech space this week including: US charter for fintech, the U.S. Treasury on Tuesday backed the creation of a federal charter for financial technology firms, in a boon for online and peer-to-peer lenders that have long complained the current state-by-state licensing regime is expensive and outdated. Apple ...

Ep. 240. Insights: Who will win the race for SMB loyalty?
Today's insights show takes a closer look at how to solve the major issues of opening a bank account, payments, and getting a loan that are challenging SMBs at the moment. We speak to experts to find out who's going to win the race for SMB loyalty: Edward Berks, Director of Banking, Fintech & Ecosystem, Xero Nadya Hijazi - Global Head of Business Banking Digital, HSBC George Bevis, CEO, Tide Megan Caywood, Chief Platform Officer at Starling Paul Bulpitt, Head of Accounting at Xero and Founder of the Wow Co...

Ep. 239. Fintech Insider: After Dark VI - London and Atlanta
In London, David M. Brear, Simon Taylor, and Sarah Kocianski were our hosts, joined by: Marieke Flament, European Managing Director and CMO of Circle, Simon Vans-Colina, Engineer at Monzo, and Daniel Hegarty, CEO of Habito. Over in Atlanta, Sam Maule and Doug Bobenhouse are joined by three pairs of guests: Rob Frohwein, CEO of Kabbage and Shannon Johnson, Group President of Financial Institutions at Cardlytics; next up was Kathryn Petralia, COO and Co-Founder of Kabbage, and Andrew Morris, Chief Content Off...


Ep. 238. Insights: Debunking the myth of AI
AI is a massive subject that's been so spun out by marketing, consultancies, and project proposals as a cure all that it's become difficult to understand what it actually is. To start things off we define what AI really is so you know your AI fact from fiction, then we move on to how AI has developed from simple 'if and then' statements into the powerful applications of Machine Learning. We interview Charlie Wood, Principal Consultant at Capco to get an inside look at what's going on in the AI space. He ...

Ep. 237. News: You've got to spend money to make money
Ross and David sit down with Eric Fulwiler, Executive Director of VaynerMedia and Teana Baker-Taylor, Chief Marketing Officer of Coinfloor. The group discuss the latest news hitting the fintech space this week, including: Challenger bank fury over delays to RBS funding scheme, Revolut reported suspected money laundering, EU wants more competition in fintech, Klarna’s payment card, M-Pesa looks to Ethiopia for expansion, Paypal invests in cross border payments, Payment rules create $1bn in losses for Chinese...

Ep. 236. Interviews: Howard Lindzon - the Angel investor
Some people think it's lucky to be able to make decisions, but Howard Lindzon doesn't see things that way. It's about practice, not being paralysed by indecision and limiting your options to two positive outcomes and then picking the one that you're able to live with. You've gotta keep moving forward and to keep everyone around you motivated and wanting to move forward. CEOs are vital to the nature of a startup, they need to be able to pull their company in the direction they want to grow in as fast as the...


Ep. 235. News: Death is [still] no excuse!
Sarah and Simon sit down with Editor in Chief of Computer Weekly, Bryan Glick, Business Development at Bud, Nina Mohanty, and 11:FS Pulse Analyst, James Safford. The panel discuss the latest news hitting the fintech space this week, including: Google Pay rolls out support for peer-to-peer payments and mobile ticketing, Zimbabwe's eco-cash two day crash exposes the vulnerabilities of going cashless, MasterCard suffering a glitch to Faster Payments with many payments delayed, TSB customers suffer yet again af...

Ep. 234. Insights: Legacy to Cloud
COBOL is a programming language that was ubiquitous to the programming world around 60 years ago. It's since been replaced by newer and more useful languages. Unfortunately, COBOL still underpins a great deal of the banking technology in the world, but no-one's trained in it. This has left to a rise in the number of 60-80 year olds who have come out of retirement to maintain the modern banking world. Cowboys who can do what they want because they're the ones maintaining current banking technology. We take a...

Ep. 233. News: We no longer need traditional banks
Sarah and David sit down with Forbes and The Economist journalist, Monty Munford, and CEO of Onfido, Husayn Kassai. The panel discuss the latest news hitting the fintech space this week. Including: TSB could have up to $150m in debt after their IT systems meltdown back in April - the team discuss whether this amount is accurate (or indeed, even enough); Monzo's losses quadruple in 2017 - but is this in line with what our panel expected? They also take a look at the FCA's latest cohort for their 4th sandbox...


Ep. 232. 11:FS Presents One Fintech Nation - Bringing the Nation Together: The Network Effect
Today's insights show brings together how everything in the UK fintech space is working together to improve the industry. We want to talk about how the whole nation can start talking about fintech, share knowledge, and work together in unity. But is it even possible in a nation with such strong individual identities? Fantastic insights are given by fintech experts who are working across the UK to bring fintech to those who need it most: Greg Michel, Fintech Lead at Tech Nation John Glen, MP & Economic Secr...

Ep. 231. News: Death is no excuse
Simon sits down with Freddy Kelly, Veronique Barbosa, Tanya Andreasyan, and Philip Clarke to discuss the latest news hitting the fintech space this week. Including: Amazon teaming up with American Express for SMBs, Nationwide launch their fintech fund, and Goldman Sachs predict the world cup final. We also have a few great interviews with Emma Huntington from Nationwide, Nick Katz, CEO of Acasa, Harry Keen, CEO of Hazy, and Brian Barnes the CEO of M1 Finance. All this and so much more on today's episode of ...

Ep. 230. 11:FS Presents One Fintech Nation - Fintech for Good
Today's insights show shines a light on how fintech is making the world a better place. We want to talk about what makes the UK fintech scene so useful for solving real problems that affect the lives of so many people. We’re going to be taking a look at how customer-centricity helps fintechs cater better to their customers to ensure they have access to better services, and the impact financial education can have on financial inclusion and literacy. Fantastic insights are given by fintech experts who are wo...


Ep. 229. News: I wanna make Akoin right now now now
Simon and David sit down with Romi, Megan and Dave to discuss the intriguing and interesting stories from the fintech world this week, including: CYBG buys Virgin Money, Visa's broken switch, and Starling launches joint accounts. Simon also has a quick interview with Francisco Carvalho Araújo, Product Manager at Monzo to learn all about Monzo Web. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spr...

Ep. 228. 11:FS Presents One Fintech Nation - The UK as a Fintech Hotspot
Today's insights show shines a light on what makes the UK fintech scene so unique. Fantastic insights are given by fintech experts who are working across the UK and influencing regulation in the fintech space: Frank Jan Risseeuw, CEO of Yolt Greg Michel, Fintech Lead at Tech Nation John Glen, MP Rajesh Agrawal, Deputy Mayor of London Eileen Burbidge, Chair at Tech Nation and Partner at Passion Capital Anthony Lesoismier, CSO and Co-founder at Swissborg Vince Howard, Head of Marketing at Swissborg We want t...

Ep. 227. News: Pulse Team Takeover
Sarah and Ross sit down with James and Lisa and go over some of the weird and wonderful stories from the fintech world, including: SCB applying for a licence, Monzo's new IFTTT, and Danske bank attempts to predict the world cup. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the fintech love by sharing or tweeting this podcast. Let us know your thoughts @FintechInsiders and join the discuss...


Ep. 226. 11:FS Presents One Fintech Nation - Bursting the London Fintech Bubble
Today's insights show shines a light on the regional fintech spaces across the UK. Fantastic insights are given by fintech experts who are working successfully outside of London and making waves in the fintech space: Lisa Wood, CMO at Atom, the challenger bank based in Durham, in North East England Chris Sier, Fintech Envoy for the North of England James Varga, CEO and Co-founder of the ID Company, based in Edinburgh Richard Theo, CEO and Co-founder of Wealthify, based in Cardiff, and newly appointed Finte...

Ep. 225. News: Live at Money 20/20 Europe
David Simon and Sam are live on the main stage at Money 20/20 covering the latest and greatest in news across the fintech world. Joined by those at the cutting edge of all things fintech, Leda Glyptis, Rob Frohwein, Anna Irrera and Peter Hazou. It's a different show from usual with our guests coming on in pairs. First up are Leda and Rob to share their views on what's going on in Europe. Kicking things off, European payments seemingly ground to a halt when Visa suffered a system failure over the past week. ...

Ep. 224. Insights: SMB Banking... Are you being (under)served?
Today's insights show lifts the lid on the pain of SMB Banking as Sarah Kocianski guides us through the three biggest SMB Banking pain points: opening an account, getting a loan, and making and receiving payments. Fantastic insights are given by small business owners and experts in this sector who give first hand accounts of their own frustrations: Paul Bulpitt - Head of Accounting at Xero and founder of Wow Company Sam Booth - CEO of Just After Midnight Oren Greenberg - Digital Marketing Manager at Kurve, ...


Bonus: World's First Smart Bank? Monzo Release IFTTT Integration
IFTTT (if this, then that) is the easy, free way to get your apps and devices working together. Now, Monzo have enabled IFTTT integration, David M Brear and Simon Vans-Colina discuss how this could be revolutionary for banking services! Special Guest: Simon Vans-Colina....

Ep. 223. News: More Popular than Beyoncé
First up with some breaking news: UK banks will be forced to develop develop alerts for customers who may be about to slip into the red as well as a range of prompts and PFM tools that make it easier to keep on top of finances following a review by the Financial Conduct Authority into the high-cost credit market. Find out out what the gang had to say about this crazy bit of news! How much will this impact bank revenue? Next up, we delve deep into GDPR….I mean not as deep as we did in episode 220, but you ge...

Ep. 222. Fintech Insider Insights: Gimme Some Credit
The opaque nature of the credit world is scary, some might say Orwellian, but mostly just really confusing. You have to hand over your data, which is subsequently regurgitated into a number...where that number comes from is seemingly unclear. We speak to industry experts about the current state of credit scoring, and also where it will potentially go in the future. What is being done to avoid a black mirror-esque dystopia? What companies are becoming first movers in this space, to create a more transparent...


Ep. 221. Fintech Insider: Live at TCF2018
In this very special episode, David, Simon and Sarah bring you dome fantastic guests and fantastic insights on the subject of truly digital banking recorded live Temenos' TCF2018 event in Dublin. Co-hosted by Temenos' own Dharmesh Mistry, the team were joined by an international rotation of guests including: Niall Cameron - Global Head of Corporate and Institutional Digital at HSBC Mr Ahmed Alrefaie, COO of AL MASRAF Andrew Clouston - COO, VOLT Dan Dickinson - Chief Digital Officer at Equitable Bank (EQ Ba...

Ep. 220. Fintech Insider Insights: Dirty Data
Did you know that you have a digital twin? Someone is the data version of yourself that lives and breathes the internet. The problem, in this digital world, is that Digital You leaves a digital footprint everywhere you go. Everywhere... Every app and tab you open, every T-shirt you buy online, every social media account you create, all leave a trail of data behind you. Now you might not think this is important, but have you ever wondered how it's being used. Why are companies like Facebook and Google gather...

Ep. 219. Digital Asset Management
The first half of the show is dedicated to the Irish Funds London Alternative Investments Seminar where Pete sits down with Rupert Watson, the Head of Asset Allocation at Mercer, Emmett Kilduff, CEO and Founder of Eagle Alpha, and Breige Tinnelly, the Head of the UK business for AQMetrics. Next up is the panel at Calastone Connect London Forum, talking to Nigel Walsh, Partner at Deloitte as well as host of the InsurTech Insider podcast, Campbell Brierley, the Chief Innovation Officer at Calastone and Phil C...


Ep. 218. News: From Loot To Hoot
Laura Sarah and David sit down with Charlie Wood, Principal Consultant at Capco, and Simon Vans-Colina, Engineer at Monzo. Laura takes the panel through the latest interesting and in one case, bizarre, stories coming out from the fintech space. Including: Robinhood hits a bullseye, Monzo blocks gambling, and are Irish spies affecting mortgage brokers? All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode and leave a review on iTunes. Spread the fintech love ...

Ep. 217. Interview: Frederic Nze, Oakam
Sarah meets with Frederic Nze, CEO of Oakam, to discuss financial exclusion, doorstep lending, and the size of an almost hidden customerbase. We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guest: Frederic Nze....

Ep. 216. Interview: Alison Rose, CEO, Commercial and Private Banking RBS
David chats to Alison Rose, CEO, Commercial and Private Banking RBS at their offices in London. She tells us all about her background, how she got into financial servi es, why she stayed in banking for 25 years and how the industry is always changing and challenging her. She talks about the positives of disruption and how much there is to learn; why humility is important; and how best to help customers through the changes facing them. They also spoke about being a woman in the industry, how she is a role mo...


Ep. 215. News: Insta-Pay
Sarah and Ross sit down with Daniel Hegarty, CEO and Co-Founder of Habito, and Nina Mohanty, Business Development at Bud. Sarah takes the panel through the latest interesting and divisive issues happening in the fintech space at the moment, including: Instagram's one stop shop, Microsoft's invoice innovation, and Google's uncanny AI. All this and so much more on today's episode of Fintech Insider! Subscribe so you never miss an episode and leave a review on iTunes. Spread the fintech love by sharing or twee...

Ep. 214. Interviews: Andy Maguire, Group COO, HSBC
David meets with Group COO of HSBC, Andy Maguire to discuss: how digital banking is transforming the industry, HSBC's approach to innovation and fintechs, and how HSBC is reacting to blockchain. We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a review on iTunes! Let us know your thoughts @FintechInsiders and join the discussion by signing up at Fintech Insider News. Special Guest: Andy Maguire....

Ep. 213. Interviews: Jeff Nicholson & Patrick Givens, VaynerMedia
In back to back interviews, David first meets with the CMO of VaynerMedia, Jeff Nicholson to discuss how VaynerMedia's different marketing style, how to measure brand impact, and his unique journey to the height of the brand. Simon then sits down with Head of VaynerSmart Patrick Givens to talk about voice marketing, marketing on the Internet of Things, and the future of audio. We hope you enjoy the show! Don't forget to subscribe so you never miss an episode and if you really love us please leave us a revie...


Ep. 212. News: Debutantes and Diversity
Ross and Sarah sit down with Sameer Gulati, Head of Policy and Regulation at Innovate Finance, Kathryn Harris, Innovation Lead at Lloyds, and James Hurley, Enterprise Editor at The Times. Ross takes the panel through the latest weird and wonderful stories from the fintech world, including: the number of fintechs set to double by 2030, Monese reach the Holy Grail of finance, and Australia's data falls off the back of a truck. All this and so much more on today's episode of Fintech Inisider! Subscribe so you ...

Ep. 210. News: Underserved and Overcharged
Simon and Ross sit down with Carrie Osman, CEO and founder of Cruxy, Ali Paterson, Editor of Fintech Finance, Amelie Arras, Marketing Director of Adastra Marketing, and Veronique Constans, Programme Manager at 11:FS. Ross takes the panel through the latest interesting and amusing stories from the fintech world, including: Global fintech funding hitting a record high, Revolut's unicorn valuation, Amazon's foray into blockchain and Cryptocurrency means funeral finance? All this and so much more on this episod...


Ep. 209. Interviews: Deputy Mayor of London Rajesh Agrawal
David met with the Deputy Mayor of London, Rajesh Agrawal to talk about how Brexit is set to affect the city, how to encourage entrepreneurship, and how the gender diversity needs to be encouraged to get all we can out of the talent pool. Special Guest: Rajesh Agrawal....

Ep. 208. CEO Interviews: Luke Johnson, Neat Capital & Mutaz Qubbaj Squirrel
Simon asks Luke about the state of the US housing market today and how fintech is enabling 20 minute mortgage applications. Neat Capital also boasts the ability to bid offer and close on a home in two weeks. Then Simon met with Mutaz to discuss budgeting and saving in the digital economy and how to help customers from overspending. Go to survey.11fs.com (https://docs.google.com/forms/d/e/1FAIpQLScDC9WxbcyInqZKccCS6opwnjeN_be3AJ76uUazQ8xMM6MK_Q/viewform) to share your views. We hope you enjoy the show! Don'...

Ep. 207. News: Instant Gratification
David and Sarah sit down with Lucy Woolfenden, Marketing Director at Yolt, Pol Navarro, Digital Innovation Director and Sarah meets with Alex Park, Digital Director at Metro Bank. Sarah takes the panel through the latest interesting and amusing stories from the fintech world, including Ant Financial’s $150 billion valuation, Revolut launching Vaults, and The One Where Ross Got Mistaken for a Banker. All this and so much more on this Monday episode of Fintech Insider! Go to survey.11fs.com (https://docs.g...


Ep. 206. Fintech Insider: After Dark V - Part 2 San Francisco - Facebook Trust & Silicon Stereotypes
Sam and Doug sit down with Mike Sigal, VC at 500 Startups, Lisa Gansky, VC at Mosaic, Brit Morin, Founder and CEO of Brit + Co, Mark Jamison, Head of Innovation and Design at Visa, Kate Adamson, Head of Mortgage at Plaid, Tony Morosini, VP Banking at Sofi and Anatoly Kvitnitsky, Head of Growth at Trulioo. Sam takes the panel through the latest and greatest in news stories getting key insights into what's happening and what matters most. Including Mark Zuckerberg's appearance before Congress, Why nobody trus...

Ep. 205. Fintech in a Flat 3: Bit Conneeeect!!
Sam starts the show by butchering the names of old friends, talking about the San Francisco housing crisis and if Frisco is a cool name for the city. The panel moves on to podcasts, pitches, the importance of story telling when it comes to brand, and how podcasts can change the world. After the break the panel discusses how to understand the way money works and how decentralised ledgers might have a much bigger impact in other parts of the world. All this and much much more on this episode of Fintech in a ...

Ep. 204. Fintech in a Flat 2
Sam and the panel discuss the very latest in fintech news. Kicking things off with the Facebook Cambridge Analytica scandal, Mark Zuckerberg's appearance before Congress, and that grown men need to stop being juvenilised. After a few bowls of home-cooked chilli the panel get back to the mics to talk about Equal Pay Day and how companies are trying to empower people to ask for the money they deserve. Diversity issues are discussed by Founders who come from various backgrounds who share what it's like starti...


Ep. 203. Fintech Insider After Dark V - Part 1 London - Partying & PayPal
Our After Dark shows are always exciting and this one’s no different. In front of an amazing audience the panel kicks things off with Paypal’s new movements. M-Pesa wallet goes online thanks to a collaboration between Paypal and Safaricom. Meanwhile over in the USA, Paypal is making moves towards more traditional banking in a bid to connect those without bank accounts to the digital economy. Young coders might be avoiding London over Brexit fears. But is Brexit a real problem for the fintech space and are ...

Ep. 202 Interview: Ross Dalzell
We ask Ross about his love for SMEs and how the traditionally underserved market will benefit from the new open banking regulations as well as how critical SMEs will be for fintechs. We get an insight into what Barclays is doing to integrate fintech and making sure that they continue to serve SMEs. Ross also tells us about the wider implications of open banking, what fintechs should be aiming for when pitching to clients, and how banks can partner with agile services in the open banking world. Ross shares ...

Bonus: Interview with Richard Davies TSB Design Competition
Ross and Richard discuss the upcoming design competition, how TSB aims to utilise innovative design in a wider business banking context and of course all the rules. TSB is looking to champion SMEs and tackle their problems, thrive and be more productive without having to weighed down by banking admin. Richard Davies tells us what he wants the competition to achieve and how being the first high street bank with a modern banking platform will give TSB an advantage Universities, students, and fintech freelanc...


Ep. 201 Insights Live: Breaking into Fintech
Jeff Tijssen, 11:FS Head of Consulting, Sophie Winwood, Head of Partnerships at Innovate Finance, and Valentina Kristensen Head of PR and Marketing at Oak North all speak with Ross Gallagher on the skills you need to make it in the fintech world. Getting things started we’re talking about what backgrounds are best to break into fintech and where all our panel came from to get to where they are now. We explore what the fintech industry is looking for in applicants and who it’s trying to attract. Which matt...

Ep. 200. 11:FS Turns TWO! Company culture, consultancy, and cupcakes
In our birthday episode we take you on a lookback from the entire 11:FS team over the last couple of years. Including the highlights and challenges of taking on clients, applying for projects with banks and everything we do besides make podcasts. Our founders share why the company got together, where they saw a gap in the market and how they made the leap to take it on. Fintechs of the future have to do things in a slightly different way today to stand out from the major consultancies. Growth is the keywor...

Ep. 199. Insights: HL Techover
In this very special takeover episode we uncover exactly who Hargreaves Lansdown are, directly from their new tech centre in Warsaw and why a company like theirs needs to be on the cutting edge. Creating a tech platform and digital focused business has become a key part of their business. We discuss the importance of constant innovation and technology in the industry and how it helps them stand out from the crowd. Hargreaves Lansdown share how they’re making waves in the fintech space outside of the London ...


Ep. 198. Insights: HMT's International Fintech Conference
We’re at the IFTC held at London’s Tobacco Dock where Simon is meeting some of the fintech envoys outlined in the Chancellor’s keynote address and getting some insights into how the new fintech strategy will play out. David Duffy explains the excitement behind the fintech bridges and the challenges ahead for fintechs and banks working together. Eileen Burbidge shares key insight on the state of the fintech landscape today, how the UK leads the industry, how fintechs need to adapt in the face of GDPR and t...

Ep. 197. News: Clickbait
Laura and David take a look at the last week’s biggest stories, alongside Jeff Tijssen, Monzo’s Leah Templeman and Bud’s Ed Masleveckas. Kicking off with a few announcements from some big banks - Deutsche Bank claims the bank account could be a thing of the past in less than 20 years time, which sounds contravertial but in the same speech it appears he’s only just realised banking is ready for disruption. In a similar vein, Citigroup annouce their big banking comeback… with a mobile app. Moving onto the UK ...

Ep. 196. Insights: Wealth Tech 2018
Simon has an insightful interview with Blackrock and iShares' Stephen Cohen on the future of wealth finance and tech. We also have a roundtable panel going through the latest jargon, demystifying the ARs from the VRs and explaining why the two are so often confused. Troubles with AI and machine learning and how they apply to the industry? Another two things that sound so similar, those at the cutting edge will take you through it step by step. Fintech is a fast paced world with constantly evolving buzzwords...


Ep. 195. Interviews, IFGS 2018: Alipay, Onfido, InvestHK and More
In a series of one to one interviews from Innovate Finance Global Summit 2018, Ross Gallagher and Simon Taylor explore the ins and outs of some great fintechs with some exciting movements in the UK, Hong Kong, China, and the EMEA. Including: Benedetta Arese Lucini, Co-founder, Oval Money Charles d’Haussy, Head of Fintech, InvestHK Thomas Eyre, CEO and Co-founder LOQBOX Li Wang, Head of EMEA, Alipay James Mackonochie, COO and Co-founder, Pia Marieke Flament, Managing Director for Europe, Circle Sophie Winwo...

Ep. 194. News: Peter the Leopard
Rainmaking Colab MD Helene Panzarino, journalist/guru Monty Munford and 11FS’ own Ryan Garner speak with Ross and Simon to go through this week’s top stories in UK fintech and banking around the world. We head up the show with a bevy of Fintech stories, starting off with Philip Hammond’s strategy announced at the International Fintech Conference, covering robo-regulations, a new fintech taskforce led by the Treasury, and fintech bridges. We move on to the rest of the week’s fintech news, including Tide’s c...

Ep. 193. Interview: Chris Skinner, Author - Digital Human
Chris Skinner has a blog many of you are sure to know at www.thefinanser.com, it’s packed full of great insights into the financial world. He’s also 11FS’ very own advisor to special projects. Chris is Chair of the European networking forum: the Financial Services Club. He is on the Advisory Boards of many companies including Innovate Finance, Moven and Meniga. The big topic of his upcoming new book is Humanity’s Fourth Revolution and the next generation of finance. How it’s happening right now and soon 4....


Ep. 192. News: Everyone and their grandmother is buying into it
Cruxy&Co's Alexandra Cheung and Capco's Charlie Wood joined David, Jason and Ross to go through this week's top stories in UK fintech and banking and around the world. We kick off with a slew of UK fintech stories, including Starling's launch of cross border payments, and also highlighting their research into "everyday sexism" into financial services marketing which was picked up by the mainstream media. Are we blind to everyday sexism? David says yes, Alexandra says no. We move on to a report by the inimit...

Ep.191. Interview: Aneesh Varma, CEO - Aire
Aneesh founded Aire in January 2014, inspired by his inability to access credit as a migrant in London. Aneesh has a background in risk (Morgan Stanley), analytics (Credit Suisse) and M&A (J.P. Morgan). In 2008, Aneesh founded FabriQate, a mobile customer experience engine helping clients to predict user behaviour. Aire are researching and building a new credit algorithm that helps customers to access an alternative credit score. The app tackles financial inclusion by aiming to provide credit access for cus...

Ep. 190. News: Imagine if the Kardashians could code
Kicking off with the biggest news, we talked about the gender pay gap, who has 'fessed up and who hasn't, why the disparity in earnings is no great surprise, and what can be done to improve diversity in all its forms across the industry. We also discuss why women are put off tech careers before they even leave school (and why Reddit isn't the most scientific way to collect data), why female tech role models are desperately needed, why enthusiasm for app-only banks is on the wane, Monzo's marketplace launch ...


Ep. 189. Insights: Women in Fintech
First up, Laura talked to Rachel Kent about her background and how she's got the position she's in. How has she overcome any restricting factors in a typically male dominated industry? Why is it so important to highlight the contributions for women in this industry? What's the future for women in this industry? Next up, Wendy Jephson joins to talk through what makes Sybenetix so special and why she decided to create this company. What gap did she look to fill in the market? We also talked through Wendy's pa...

Ep.188. News: Pump that Money
With Ross Gallagher in the host's seat for the very first time, he led co-host Simon Taylor, Nina Mohanty, Doug Bobenhouse and Valentina Kristensen to take a look at the week's top stories. We kicked off with news that research from Cedr and Trustpilot discovered a way for open banking to pump £1bn into the UK economy. This is obviously great news but is dependent on customers fully adopting the opportunities Open Banking offers and begin sharing their data. The next three stories surround digital banking a...

Ep. 187. Interview: Interview with Stefan Ebner, CEO of BrainTribe
In the next 5 years we're going to see Data commoditised and in an era where data sovereignty is going to be come more prominent, how to large companies use this to create more customer centric products. Many would say data is going to become digital oil, but should it be seen as digital water? Something everyone (should) have access to? BrainTribe aim to create an open source operating system for data and Stefan Ebner explains how their clients use said data to improve their business models. How is it ope...


Ep. 186. News: Fist bumps over the Atlantic
We kicked off the show with a double whammy of Starling stories. Luckily we had Megan Caywood to tell us more. Firstly this one in CityAM announcing Starling's 4 new partners in their marketplace: Pensionbee, Wealthsimple, Habito and Kasko. Next we move onto Starling’s Settle Up feature which Megan explains as “A really easy way to make payments between friends”. Ross said he struggled to find the use case for this at first but now he properly gets it, and its design is excellent “I struggled at first to se...

Ep. 185. Insights: Fintech for All
Today we’re bringing you an insights show with a difference. A couple of months ago our 11:FS CEO David Brear was invited to be a judge of Tech City UK’s Fintech for All competition. This was a nationwide competition in 2017 to find fintech startups that make financial services work for everyone. As well as some fantastic entrants and eventual winners, this event got us thinking about the wider implications of financial inclusion. Therefore we felt we really needed to do a podcast to delve into the issues r...

Ep. 184. Fintech Insider After IV - The Valentine's Day Edition
Walking on to Barry White blaring out over the sound system, Jason and Simon kicked off After Dark IV, the Valentine's Day special - our biggest ever live After Dark show at WeWork Moorgate. With over 300 fintech fans in attendance, the guys introduced a fantastic panel of guests including Valentina Kristensen, Head of Marketing at Oak North; 11:FS Pulse and Research Director, Ross Gallagher; our most prolific podcast guest, co-host of InsurTech Insider, Business Insider analyst and reporter, Sarah Kociansk...


Ep. 183. Insights: FCA Takeover
In this very special FCA Takeover Jason speaks to: Anna Wallace - Innovate Head of Department and Nick Cook - Head of Regtech & Advanced Analytics all about Project Innovate and future plans for the sandbox following Chris Woolard's announcement, interview and paper earlier in the week. (For more info on that, check out Ep 182 of Fintech Insider where Jason got the scoop). Next up he and Simon talk PSD2 and Open Banking with Graeme McLean - head of banking and lending policy; and Val Smith - Director of Cre...

Ep. 182. Interview: The FCA's exclusive announcement
Chris Woolard, Strategy and Competition Director, at the FCA speaks exclusively to Jason Bates about an announcement concerning their regulatory sandbox. Without giving the game away, they discuss the FCA;s latest paper about their future plans for the sandbox, how this will help companies and also take advantage of reg tech. Chris tells us about the success of the previous 4 cohorts of the sandbox to date, and what the future looks like. He explains what the Innovate department of the FCA does and what it ...

Ep. 181. News: [The SME sector is] So Hot Right Now
In this week's news show Simon and Jason are joined by 11:FS NED Chris Skinner, Tanya Andreasyan, Editor at Banking Technology; Kristian Luoma - Head of OP Lab, in town from Helsinki for one night only and Cliff Evans, Head of Digital Banking at Capgemini, to take on the week’s top stories. This week they look at the monumental shifts in both global stock exchanges and crypto markets - what has been going on, can it bounce back and should we be worried?; the US take on Open Banking - what can they learn fr...


Ep. 180. Interview: Mike Kelly, CEO - Curl
Simon Taylor chats to Mike Kelly, CEO and founder of Curl, a new payment network, designed around merchants and consumers. It works via usernames and bank transfers, and is built around Open Banking, and the opportunities that's developed in the market. Simon and Mike dig into what makes the Curl payment network stand out, what the rationale is behind the usernames, and the opportunities available with the arrival of Open Banking. They talk about Curl business model, how it helps both consumers and merchant...

Ep. 179. Interview: Scott O'Malia, CEO, ISDA
Simon Taylor speaks to Scott O'Malia, CEO of ISDA, the International Swaps and Derivatives Association. Kicking off: what IS ISDA? Why is standardisation so important? How do companies work with ISDA? Scott tells us all. He also tells us about his unique background and career, from a front row seat to the financial crisis to regulating for the future to avoid future crises. We hope you enjoy the show - spread the word, tell your friends and don't forget to leave us a review on iTunes. If you want to get in...

Ep. 178. News: Always look on the bright side...
In today's show the team take on: whether Brexit really is more of an opportunity than a threat to fintech, as the MP involved seems to believe, your weekly dose of Open Banking insight, plus special mention of Credit Ladder's new use case for open banking, and the stepping down of Anthony Thomson, Chairman of Atom Bank. They also discuss the Gaurdian's story that 7 in 10 UK workers are “chronically broke”, and why that could be and are people just missing opportunities to save? Opinions are divided on this...


Ep 177. Insights: Financial Services & Mental Health
Mental health affect us all, not least when we have financial difficulties or worries. Time to Talk Day opens up the conversation around mental health and removes the taboo, asking all of us to be more open about our mental health. Simon Taylor chaired a panel discussing how financial services can be more astute about mental health and how they can improve the relationship between their products, customers and mental health challenges. We invited along subject matter expert James Routledge from Sanctus, a...

Ep. 176. State of the Union 5
Coming to you from Kabbage offices in Atlanta, where Sam and our wonderful guests delve deep into the Fintech hub over some beverages. San Francisco has Silicon Valley and Atlanta is has 'Transaction Valley'- but why? Well 70% of payment transactions come through a company listed in Atlanta. If there's someone in fintech in the payment space, they're either in Atlanta or have something to do with the area- safe to say Atlanta really does live and breathe payments. The team also talk about fintech education...

Ep. 175. News: The War For Talent
Our show begins by discussing why Fintechs and Banks are duelling for talent, as financial technology startups go in hiring overdrive- thus butting heads with the incumbents for the very best candidates. Are banks worried about losing out on top rate talent? Next we explore some pretty damning stats, as the U.S. big four retail banks dealt with almost 20% increase in credit card losses last year. Financial crash anybody? The team get their bear masks on and discuss how growing credit card debts in individua...


Ep. 174. Interview. Derek Corcoran - Chief Experience Officer, Avoka
Many financial services companies are trying to build from the ground up, creating new banking systems or products that are more in line with creating an efficient and customer centric front end. Avoka on the other hand, are creating acquisition products that work in tandem with core banking systems. Chief Experience Officer Derek Corcoran talks us through how Avoka are creating a platform for better customer experience. Indeed, opening current accounts and signing up for a credit card can be tedious, and ...

Ep. 173. Investing's Future - a Platform for Your Future Wealth?
So what is an investment platform? According to our panel it's much like a supermarket- you go in and buy lots of things, however you're also doing all the cooking! We discuss how robo advisors can disrupt investment platforms, by scaling the 'do it for you' investment model through technology, and how this interesting supermarket analogy gets altered due to it. We then move on to Millennial wealth and investment, exploring how newer generations don't have the benefit of buying property and seeing prices s...

Ep. 172. News: Fintech Insider - The Pub Crawl
David, Jason and Simon were joined by Chris Skinner and Monty Munford for this week's news show from a pub in Bermondsey, complete with pints and pie - the full British pub experience. We’re now past “deadline day” so naturally our first batch of stories concerned Open Banking and what the banking landscape looks like so far in the wake of PSD2 becoming law on 13th January. The guys chat about the impact the media has had on people's perception of open banking and potentially on customer adoption of it. The...


Ep. 171. Interview With Rishi Khosla, CEO of OakNorth
OakNorth isn't perhaps the most high profile Challenger bank in the UK, solving a real problem by serving the 'missing middle' who aren't being served well by existing lenders. Their business began by exploring how they can actually solve this issue, rather than how they could become a great bank- Rishi citing this particular outlook as one of the reasons OakNorth has seen success. Looking at OakNorth's social impact, their data shows that they've added about 2,000 to 3,000 new jobs through their lending a...

Ep. 170. Understanding Wealth: the Best Asset of Asset Managers
We bring you the second part of our special wealth series, as we concentrate on asset management trends and how 2018 will impact the investments market. First, our panel discuss how evolving demands from varying types of customer in the asset management industry are challenging legacy ideas. How does millennial inheritance (https://fintechinsidernews.com/posts/Kiw3eMhX8tA3L2N45/millennials-to-secure-inheritance-boom) impact their thinking? And do longer life spans require asset managers to explore different...

Ep. 169. FCA Crashes the BYOD Party
First up on today's news show, the FCA bans BYOD (https://fintechinsidernews.com/posts/D7tDghZ69SqA2xMBN/fca-gold-plates-eu-rule-bans-byod-across-entire-uk-finance) (Bring Your Own Device) across the the entire UK finance sector. Whilst regulation is on the tip of everyone's tongue, cryptocurrencies managed to sneak their way onto the show once more as Kodak launched KODAKcoin (https://fintechinsidernews.com/posts/B2tSHmFbx3YHb6tSX/kodak-stock-is-up-44-after-announcing-it-s-launching-a), boosting stock pric...


Ep. 168. Interview: Tom Blomfield - CEO, Monzo
From pre-paid card to fully fledged Current Account, Tom Blomfield details the journey of UK challenger bank Monzo with great enthusiasm and vibrance. Tom talks our host Simon Taylor through Monzo's viral growth and how their marketing team has managed to grow the company 1000% in the last year alone, on a very limited budget. 'I don't think we're a million miles away from the mainstream' is a great quote and highlights the ambition of the challenger bank, as we discuss Monzo's roadmap for the future. Reg...

Ep. 167. Insights: A Wealth of Disruption - How Wealth Management is Changing
In the first of our three-part series on investments, Simon Taylor is joined by special guests Joe Parkin, Gemma Godfrey, Phil Smith, Olivia Vinden & Gareth Johnson. We kicked things off by asking our panel what IS wealth management? How does it differ from asset management and what does the future of the industry look like? Our guests have a wealth of experience (pun intended) in this industry, and tried to dissect the role of the wealth manager and how technological evolutions will transform this space. ...

Ep. 166. News: 'Tis the Season for Open Banking
First up on today's show, Alibaba's Ant Financial has abandoned a $1.2bn takeover of MoneyGram (https://fintechinsidernews.com/posts/ucLFCXmH8NX8GEudL/alibaba-s-ant-financial-abandons-usd1-2bn-moneygram-takeover). So what were the US regulator's concerns over national security and personal data. Continuing the regulatory theme, we explore open banking and traditional banking. The guys discuss why open banking might threaten the survival of traditional banks (https://fintechinsidernews.com/posts/YZr6HXRtQ9En...


Ep. 165. State of the Union 4
Sam Maule is joined by Jason Bates and new 11:FS team member, Doug Bobenhouse in Chicago to discuss the State of the Union in the US, wrapping up 2017 and looking ahead to next year. They discuss the history of fintech, starting with pre-paid cards, and the slowness of movement by the big players in the US in particular to adapt and change. Jason talks through "platformification" and the ability to make fast changes by building new propositions on top of old systems, turning products into services. They dis...

Ep. 164. Interview: Eric Wilson, Xinja
Simon Taylor speaks to Eric Wilson, CEO at Xinja, who are building Australia's first digital bank. First off Eric introduces us to Xinja - what is it, how does it work and what makes it unique and of course we had to ask how they came up with the name Xinja and how it's pronounced (like ninja). We ask about Xinja's business model; how they make money, who their customers are and how they acquire them, and what their longterm goals are. Eric also tells us about Xinja's partnership with Equitise to offer equi...

Ep. 163. Interview: Toby Triebel, Wealthsimple
Jason Bates meets Toby Triebel, CEO for Europe of Wealthsimple, a leading innovative software company. ] They discuss Toby's background, how he got into fintech and finance, and introduces us to Wealth Simple for those who might not know. They only started in September 2014 and have come a long way since then - $1bn (CAD) in AUM as of May 2017 - we ask how they scaled up so fast? They also discuss Wealthsimple's accomplishments being Canada’s first robo advisor in the space, and the challenges and impact th...


Ep. 162. Festive Fintech Blooper Reel
Merry Christmas and Season's Greetings to all our listeners and thank you for your support over the last year as Fintech Insider has gone from strength to strength. As this episode airs on Christmas Day we thought we'd give the gift of the best bloopers from over the last year on the show, featuring David Brear, Jason Bates, Simon Taylor and guests. Enjoy! Thanks to all our guests over the last year, and thank you for listening. Spread the word, tell your friends and don't forget to leave us a review on iTu...

Insurtech Insider - Ep. 6: Aviva Takeover
David, Nigel and Sarah visit Aviva's Digital Garage for InsurTech Insider's very first takeover show! Recorded from Aviva's offices, the team were joined by Claire Woodcock – Digital Strategy Lead for Digital Product and Design; Anna Stables – Digital Innovation Manager; Alex Allen – Senior Digital Innovation Manager and Colin Richardson – Co-Founder & Head of Marketing at Cocoon for a roundtable discussion of all things Aviva! We kick off with a run through of what Aviva does and in particular the digital ...

Ep. 161. After Dark III Christmas Special
It's nearly the end of the year and we're knee-deep in good tidings. So here's a dollop of festive fintech cheer - the third installment of our special live show, After Dark, and it's the Christmas Special, recorded live at our offices in WeWork, London! Simon and the guys steer us through the top news stories from 2017 - and what a year it's been! - with help from an expert panel and an all-star cast. First up it's January (who knew?) and Nigel Walsh, Partner at Deloitte, helps talk us through the amazing ...


Ep. 160. State of the Union 3
This week, Sam's joined by Rahmi Serageldin, co-founder & CEO of Honeyfi; Rob Frohwein, CEO & co-founder of Kabbage; Matt Potere, CEO of Sunlight Financial; and Alexandra Villarreal O’Rourke, Financial Services Partner and FinTech Practice Group Co-Leader at McGuireWoods LLP. First up, the guys talk about the South East - why's Charlotte become the go-to location for fintech and what makes it such a vibrant community hub? Alex tells us about the Carolina Fintech Hub - a non-profit group that fosters fintec...

Ep. 159. News: Mascots of the Internet
First up this week, the guys tackle the news that Revolut is into crypto! Can they break down the divide between old and new money? And is it dangerous that retail investors have such simple access to cryptocurrencies? And, hot on the heels of Revolut, Square has been running a trial on Cash App, a rival to Venmo, that has allowed a small number of users to purchase bitcoin. Next up, the report on the overhaul of the core banking system. And, as we at 11:FS know only too well, what a task that is! So why is...

Ep. 158. Insights: Perfect storm for change and digitisation
This week Jason is joined by Edward Berks, Director of Banking, Fintech & Ecosystem at Xero; Clare Sheehan, Deputy Director of Making Tax Digital for Business at HMRC; Mags Laidlaw, accountant and Partner at Mazars; and Charlie Wood from Capco, representing the fintech angle. We discuss the changes that are coming for small businesses (SMBs), including the digitisation of tax. So how can SMBs keep up, and how can we raise the profile of the changes that are coming? We hear why the traditional role of accoun...


Ep. 157. Fintech Insider LIVE from OP's Beach Party in Helsinki
This week's very special show was recorded live at a beach party in Helsinki (no, really), hosted by Finnish bank, OP. Jason, Simon and Sam bring you three shows in one, as we host an insights panel around the relationships between fintechs and incumbents in Scandianavia, the rise of fintech in the Nordics in particular, why payments are the most popular segment for disruption, and the rise of cashlessness in the region. The panel is made up of Finnish fintech experts, Antti-Jussi Suominen, CEO of Holvi; Ja...

Insurtech Insider - Ep. 5: Insurance as a platform
David is joined by Sarah Kocianski and James York to discuss insurance as a platform. First up, James talks us through the Worry+Peace origin story, including his background in insurance, and why he strove to not take funding as the company found its feet. He also talks about why insurance is a slightly unique market, and why that warrants a different approach. The guys take on the topic of "insurance as a platform" (with air quotes) - a "trifle of potential platforms". What is it and why has it come about?...

Ep. 156. News: Growing through pain
In this episode, Ali Paterson, Editor of Fintech Finance; Valentina Kristensen, Head of Marketing & PR at Oak North; & Tanya Andreasyan, Editor of Banking Technology join hosts David, Jason and Simon to discuss the last week's news including: Uber's data hack and alleged payoff to the hackers to delete the data; BBVA's iris scanner for mobile phone security which opens up a debate about biometrics and security overall; and as Garmin kick off contactless payments in their watches, it kicks off in the room ab...


Ep. 155. Insights: New ways of working
Today, David is joined by Andy Ellis, Head of Strategy & Innovation at RBS; Tunde Olanrewaju, Senior Partner at McKinsey; and Peter Ryan-Bell, Head of Sector and Specialist Businesses at RBS, recording live from the Tavern Stand at Lords Cricket Ground to talk about new ways of working. The guys discuss how working practices are changing, and the things they're having to do to keep up, and the impact this has had on partnerships. What are the best hiring practices and how can you build the best team possibl...

Ep. 154. News: Winefield
In our first all female episode, Sarah Kocianski takes the lead alongside Fiserv's Anna Bennett, Bud's Nina Mohanty, Girl Disrupted Liz Lumley and Innovate Finance's Sophie Winwood, to go through the top stories from the world of fintech and financial services in the last seven days. Kicking off with the US' first new payment system in 40 years that seemed slightly underwhelming, especially when compared with Alibaba's spending record on China's Singles Day. They also take on the new AI chatbot from Standar...

Ep. 153. Insights: The future of banking and disruption
Welcome to this week's Insider show, where Simon hosts a panel on the future of banking, featuring Marko Wenthin, co-founder of solarisBank; Leanne Kemp, founder and CEO at Everledger; and Elena Alfaro, Global Head of Data at BBVA. Before getting stuck in to the detail, our expert panel discuss the current situation in banking. What are the biggest challenges and why hasn't banking kept up with the pace of technological change and the change in customer behaviour? How are banks learning to respond to the p...


Ep. 152. News: High Rate of Return
In this episode Caroline, Pete and the guys break down a trilogy of P2P payment stories featuring Facebook, Apple and... Walmart? Meanwhile Square's Jack Dorsey is frustrated by the time it takes to get a banking license and Deutsche Bank signals the end of fiat money as we know it. The second half of the show is almost entirely devoted to challenger banks as there were so many in the news this week! First up, Revolut apply for a European banking licence ahead of the Brexit agreements in order to not lose a...

Ep. 151. Interview: Amber Baldet
We have a fascinating interview for you this week as Sam talks to Amber Baldet, who leads the J.P Morgan team developing Quorum, the open source code based on Ethereum that's designed to address the challenges of blockchain adoption in financial services. We hear how Amber and the team have approached developing an open source code base from a highly regulated institution and how they've approached the blockchain community. We also talk about the importance of a transformation agenda and getting to the hear...

Ep. 150. Fintech Insider: After Dark II
Welcome to an extra special episode of Fintech Insider - our 150th episode and it's a Halloween-themed show recorded in front of a live studio audience at our home in WeWork, London. Simon, David and Jason are joined by Valentina Kristensen, Head of Marketing at Oak North; Charlie Wood from Capco; Monty Munford, Journalist for titles such as Forbes, The Telegraph, The BBC and The Economist; and Jeremy Burge, the founder of Emojipedia. Straight on to the news and the guys discuss why Monzo has become a chat ...


Ep. 149. Interview: Liesbeth Rigter, MoneYou & Eric Mouilleron, Bankable
This week David talks to Liesbeth about MoneYou, an online European retail bank and subsidiary of ABN Amro. We hear the MoneYou story, including its innovative roots in mortgages and how they added more products and services to evolve with customers across the Netherlands, Belgium, Austria and Germany. Liesbeth explains MoneYou's the importance of their pioneering mentality and their target market, including their focus on empowering customers to be in control of their finances. Plus, how MoneYou engage wit...

Ep. 148. Live from Xerocon: part 2
We had such a great time at Xerocon 2017 and spoke to so many interesting people that we couldn't possibly give you just one episode. So here's part two, including interviews with Edward Berks, Director of Sales, Banking and Fintech at Xero, Ian Christie, CEO at Boma Technologies, Margaret Laidlaw, Partner at Mazars, Mark Sykes, Partner at BDO and Anna Curzon, Chief Partner Officer at Xero. First on today's show, David chats to Ed about Xerocon, the Xero community and their app ecosystem. We also hear from...

Ep. 147. State of the Union 2
Sam welcomes us into the Fintech Insider flat, our temporary base while we explored this year's Sibos conference, hosted by SWIFT. He's joined by some fantastic guests - Mike Sigal from 500 FinTechs (part of 500 Startups), Dion Lisle from CapGemini, Jo Lang from IBM, and April Rudin from The Rudin Group - to talk about the state of Canadian fintech. First, the guys talk about the conference circuit and discuss their standout experiences of Sibos, including Sam's interview with Brad Garlinghouse, CEO at Ripp...


Ep. 146. What's the price of getting 5H1T done?
The guys start this week's show by tackling the Revolut founder and CEO Nikolay Storonsky's divisive view on work culture. Should employees be comfortable working 12-13 hours per day and does it make for a sustainable business? And more broadly, does this story hint at a wider issue in the fintech sector? We also discuss the Lessons Learned report from the FCA Regulatory Sandbox, which allows innovative firms to carry out live testing. We talk about what proportion of firms received investment, whether ap...

Ep. 145. Insights - Transferwise Takeover
Jason and Simon are joined by Erik Edin, Product Manager in the Business Team, helping businesses to send money abroad; Helena Jaramillo, Product Designer, focussing on first-time customer experiences; Jeremy Buttner, Borderless Banking Lead; and Steve Naudé, Head of Middle East and Africa Banking, bringing the Transferwise experience to customers. We hear how Transferwise serve their customers, who their customers are, and how they’ve created a transparent charging structure for sending money abroad. Plus,...

Ep. 144. Live from Xerocon: part 1
This week's special edition of Fintech Insider Insights was recorded live at Xerocon 2017 from London's Excel Centre. David hosts a panel on Frictionless Finance, discussing how technology is lowering barriers to entry and we hear how the panelists are tackling friction in finance. David talks to Caroline about Fluidly's intelligent cashflow technology and her experience at Xerocon, plus we hear from Shachar about the problem that Curve is trying to solve, connecting all cards and accounts in one app, using...


Ep. 143. News: O Canada!
In a special news show this week, Sam Maule hosts all the way from Toronto, Canada, where the team have been covering the Sibos conference. The guys have another chance to discuss open banking and APIs, hot topics at Sibos this year; why value generation is seen as one of the biggest challenges posed; and how partnerships with fintech firms will help banks to find those important new sources of revenue. Sam also covers the complicated relationship between Swift, the Sibos organisers, and Blockchain at the s...

Insurtech Insider - Ep. 4: InsureTech Connect, Las Vegas
This week, Nigel’s fresh off the back of InsureTech Connect in Las Vegas – the largest gathering of the insurance technology world on the planet! This year, attendance jumped to 3,800 - congratulations, guys, we look forward to next time. While there, Nigel caught up with Darin Reffitt, Vice President of Marketing at Splice Software, which combines art and science to create stronger customer connections. Nigel and Darin explore the rise of voice and speech-to-speech technologies and emotionally relevant cus...

Ep. 142. Insights: PSD2 Round Table
On this episode, Jason talks to: Gavin Littlejohn, Chair of the Financial Data and Technology Association that led the campaign for open banking; Mike Kelly, founder and CEO of Curl; Anita Kimber, Head of Open Banking and Innovation at Nationwide; and Matt Cox, Head of Insight and Innovation at Nationwide. We get under the skin of the second Payment Services Directive (PSD2) to ask where did it come from? Our team of experts takes us back to the beginning to explore the genesis of PSD2 in payments and accou...


Ep. 141. The future will be tokenised
What a show we have for you this week and it's a week of firsts - MJ's first time in the hot seat to host the show - on her own, no less - and our very own Benedict Shegog from the 11:FS Pulse team makes his Fintech Insider debut. So what's coming up on the show? David Cameron's back in business! US payments business, that is. The guys discuss his credentials for the job and why he might be acting like a Kardashian. Have we seen the end of the banking heyday? And why might ex-Barclays boss Antony Jenkins be...

Ep. 140. Interview: Niall Cameron, HSBC
We hear about Niall's journey to Head of Institutional and Digital at one of the world's biggest banks, including his career highlight, how to stay productive (make lists!) and the best career advice he's ever received. David asks how to find focus and prioritise in a growing digital landscape and we hear why equipping employees with the right digital skills is crucial. Niall tells us about the exciting developments in Utility Settlement Coin (USC), a fiat-backed digital currency, and how the relationship b...

Ep. 139. Interview: Ron Herman, Sionic Mobile & Michael Crawford, Fifth Third
First up on this week's episode, Sam talks to Ron Herman, founder and CEO at Sionic Mobile, an Atlanta cloud-based connected commerce platform company. Sam explores their work on a connected in-car gateway, beacons and how brands can leverage their presence. Next, Sam talks to Michael Crawford from Fifth Third Bank. Michael explains Momentum, Fifth Third's new app to tackle student loan debt, and why the regional bank chose to get into fintech. They also explore Fifth Third's 'skateboard' approach to build...


Ep. 138. News: The Brexit Blame Game
David's representing 11:FS without the other guys this week, but he's not alone as he's joined by Bianca Lopes, Sarah Kocianski, and Jamie Campbell to power through another packed show. First up, and straight off the back of our appearance at XeroCon, we cover Curve's partnership with Xero. Hit or miss? Let us know what you think. The team discusses Starling's launch of Business Accounts - yet another string to their bow - and has the Brexit vote hit Tandem's ability to raise money? The guys talk about two ...

Ep. 137. Interview: Rod Drury, Founder & CEO, Xero
In this episode, Jason Bates interviews Rod Drury, finding out about his multi-skilled and impressive background which ultimately led to him founding Xero in 2006. We asked about how in his view, Xero is transforming the space for SMBs and accountants, and whether he sees Xero as a disrupter in the space. They also discuss Xero's platform, data and partnership, opportunities post PSD2 and their relationships with banks. All this comes ahead of Xero's flagship event, Xerocon, the London leg of the event that...

Ep. 136. Hacks, hacks and more hacks
In this episode: We talk hacks, hacks and more hacks as the team take on the fallout from the Deloitte hack, the Equifax boss steps down after their hack, and CBS' Showtime gets hacked with code making user's computers mine cryptocurrency in the background as they watched their favourite shows... Phew! They also discuss more traditional Fintech Insider news stories including: Starling's latest funding round, Monzo's new integrations and Alipay's latest partnerships, this time in Scandinavia. And finally... ...


Ep. 135. Insights: Assets Management
Simon is joined by Pete Townsend founder and CEO of Norio Ventures, and Chris Mills from KPMG's Investment Management team. Today's show aims to shine a light onto Asset Management, an industry that is ripe for disruption and yet it is slightly overlooked. Simon starts from the very beginning: what is asset management? How does it work? And who are Asset Managers' clients? The guys rattle through the very basics to make asset management real and accessible before taking a look at topical queries such as why...

Ep. 134. Fintech Insider: After Dark I
In this episode: We have a live audience, a later start than usual and plenty to drink as we dive into the week's most topical stories. First up: digital technology making financial struggles more manageable, how are the underserved or the financially unstable being catered to with fintech?, Is cash still king? And which countries are leading the race to go cashless first? We have shoutouts to our sister podcasts, InsurTech Insider - as we hear from Nigel Walsh on the top 5 changes insurers "must" make - a...

Ep. 133. State of the Union
In this episode, Sam Maule hosts a roundtable discussion about the state of fintech, banking and financial services in America right now. He is joined by special guests: Matt Harris, MD of Bain Venture Capital, Margaux Avedisian, EVP at Transform Group, Robert Barba, Senior Banking and Fintech Writer and Analyst at Bankrate, Inc., and Laura Spiekerman, co-fouder of Alloy. Between them they cover: The state of VC, is it a bubble? Will it burst? The state of crypto currency and ICOs The state of compliance T...


Ep. 132 News: iPhone Ex
In this episode: David and Simon are joined by the FT Alphaville's Kadhim Shubber, Fidor's Sophie Guibaud and Pete Townsend of Norio Ventures to discuss the top news stories of the last week. First up we discuss THAT Apple launch, how Apple's P2P capabilities are a little underwhelming, how Venmo's attempt to fight back against Apple Pay involves a very ugly debit card, and sticking with the theme we discuss Zelle's P2P mobile payments app that recently launched and what it means when banks club together to...

Ep. 131. Interview: Stephen Barclay, MP
In this episode: Jason asks Stephen about his financial services and legal background, how that adds to his current role, and what the Treasury do. He also asks him what his views are on fintech in general and UK fintech in particular, and what it means to the man on the street to enable them with their financial management and give them better services. He also highlights how fintech is changing the reputation of banking for the better. He also discusses the government's role in assisting and enabling the ...

Ep. 130. News: How big is the Shadow Economy?
In this episode, Author, speaker and fintech guru Dave Birch joins David, Jason and Simon for the news, alongside Richard Davies, formerly of HSBC, about to start at TSB. We also hear from Alison Rose of RBS at their Entrepreneurial Spark event. This week they discuss what Google's banking app might look like; First Direct repositioning itself because great customer service is no longer a differentiator; is India really overtaking China in fintech adoption? What's the truth behind the "big number" Deutsche ...


InsurTech Insider - Ep 3. The data economy and new business models
In this episode: David and Nigel are joined by three fantastic guests: Jean-Stephane Gourevich, professional advisor and InsurTech guru, Luca Schnettler founder of Healthy-Health and Erik Abrahamsson, CEO and founder of Digital Fineprint. We kick things off with a debate about how the data economy disrupting the insurance sector and creating new product/business models and what that means for InsurTech and both our guests' companies. They discuss: the importance of collaboration and the value of personal da...

Ep. 129. News: Double Ether and Cheese
In this episode: Monty Munford and Sarah Kocianski join Jason Bates, Simon Taylor and David Brear for this week's news show. They discuss how cultural fit might be hurting Fintech Companies and how banks should be working with Fintechs. Whether phone keyboards the gateway to smoother payments or should we also just be using Amazon Cash instead? Canadians get into the personalised banking game and the podcast crew take on Whoppercoin. All this and healthy dose of stories from Monty on this weeks Fintech Insi...

Ep. 128. Interviews - Start up Spotlight
In today’s episode we’re shining a light on new, smaller startups in the fintech industry as Meaghan Johnson interviews Caroline Plumb, founder of Fluidly, a new fintech startup - transforming the way businesses plan and manage their money, launching this October. Later on she also speak to Jonathan Lister and Jasper Martens, CTO and VP of Marketing at PensionBee, which aims to make pensions simpler and accessible to all by easily combining all your old pensions into one new online plan. Don’t forget to sub...


Ep. 127. News: Mauled
In this episode: Sam Maule is joined by David Brear, Jason Bates and Simon Taylor for this week's news show. They discuss: the possibility of US banks making a massive profit if deregulation goes ahead, and at what cost to the consumers?; Co-op Bank's stake falls to just 1%, what happens to the 4M loyal customers who buy into Co-op's ideals if only 1% is still managed by them?; As Barclays allowed customers to make payments via Siri is this actual innovation from them? And is this a huge step forward in acc...

Ep. 126 Interview - Beth Knickerbocker, CIO, OCC
In this episode: Beth tells Simon what the OCC is and what it does, with particular reference to the American dual-banking system and how she became a part of it. We also find out what the OCC is doing to embrace and promote financial innovation and the challenge of balancing that with regulation. To find out more about Beth and the work of the OCC, visit OCC.gov, or email innovation@occ.treas.gov We hope you're enjoying the show - don't forget to subscribe so you never miss an episode, find all the news st...

Ep. 125. News: Are you bad when you're big?
In another packed episode we have a full house of hosts as David, Jason and Simon are joined by global fintech commentator and Girl, Disrupted, Liz Lumley; Editor-in-Chief of Fintech Finance, Ali Paterson; and Capco's Principal Consultant, Charlie Wood. The team discuss WhatsApp adding payment features; First Direct coming consistently top of a customer service poll, and the bigger banks always come last - we discuss if there's a correlation between the size of the bank and their market share and the poor q...


Ep. 124 Insights - Starling Bank Takeover
In this episode: Megan Caywood, Chief Platform Officer, Jason Maude, Head of Customer Analytics and Sarah Guha, Product Director at Starling are joined by David Brear and Simon Taylor for a round table discussion about all things Starling Bank! Megan, Sarah and Jason fill us in on what Starling Bank does right now and it's aim to be the best current account in the industry. They also talk about the beginning of their global expansion, their start up mentality, their total focus on innovation and improvement...

Ep. 123. News: Data is the new oil
In this episode: In an episode packed full of guests and news, we kick off with Tandem's takeover of Harrods bank - where did they get the money and what's their next move? Next up is Australia's latest move to make bitcoin an official currency as they continue to fight to become a leader in blockchain, and is bitcoin the key to Chinese investment? Are Monzo the friendliest bank in Britain as yet again they reap praise from open, honest and prompt user communications following another outage. Are SoftBank v...

Ep.122. Interview - Phillip Keller & Harley Morlet, Tail
In this episode: Meaghan Johnson interview Phillip Keller and Harley Morlet, CEO and co-founder of Tail respectively. Tail is a rewards platform designed for open banking APIs. Tail provides exclusive offers for Starling and Monzo card holders such as cash back on purchases made with their Starling or Monzo cards and other offers such as discounts on dining out. We ask them about Tail's origin story, what the main pain points were with getting off the ground and what their future plans are. We also ask them...


InsurTech Insider - Ep. 2 Serial disruption
In this episode David and Nigel discuss the latest news and trends in insurtech, including the trend of "serial disruptors" - talent moving away from incumbents to create start ups to fix issues with incumbents' services, as TechCrunch runs more insurtech stories lately, is this the start of insurtech going mainstream? They also talk drone insurance and are smart helmets the new frontier of insurtech? And the personalisation of data and risk to ensure that people are not tarred by tied stereotypes, such as ...

Ep. 121. News: Amazon is Everywhere
In this episode: First up: Amazon is everywhere, should banks be concerned?, and is Amazon more of a threat than Trump? They also talk AI as RBC launches Siri bill paying functionality and USAA launches a pilot on Alexa. Klarna launches P2P product, Wavy, a rival to ABN AMRO's Tikkie but they have 'Pan-European' capabilities that could make them more influential. Alipay's European expansion continues, and the team discuss the scale of growth in Asia, as South Korean bank Kakao gains 800,000 customers in 4 d...

Ep. 120. Interview: PwC Financial Wellness Report
In this episode: David interviews Robert Churcher, the author of the Financial Wellness Report and they discuss the growing challenges of financial wellness in today's climate, and the importance of education to help people understand their current financial position, their long term goals and how to achieve them. Advice is also critical, particularly contextual advice that is relative to an individual to help them independently manage their finances and to have confidence in investing. They discuss what t...


Ep.119. Insights - NFI (Nordic Finance Innovation)
In this episode: We bring you the highlights from an event we attended, organised by NFI, in Scandinavia, where we heard from co-founders and CEOs from some of the most up and coming fintech firms, including Bud, Solaris and Clear Bank, and our very own NED, Chris Skinner. Guests: Edward Maslaveckas - CEO and co-founder, Bud Marko Wenthin - Board Member, Solaris Nick Ogden - Executive Chairman, ClearBank Chris Skinner - Non-Executive Director, 11:FS We hope you’re enjoying FinTech Insider – don’t forget to ...

Ep.118. News: Tokenaires and the Spiral of Complacency
In this episode: The team discuss: Revolut's massive crowd-funding pledges - but what will they do with the money?; Musk vs Zuckerberg on the future of AI; Transferwise's team-up with Apple Pay; and alternative credit scoring as Aire get a deal with Zopa. We also have an exclusive interview with Innovate Finance’s CFO, Abdul Haseeb Basit about their H1 Fintech Investment report. We also talk more bad news for Lloyds as they are forced to pay yet another fine; is too much reliance on consumer credit taking u...

Ep. 117. Interview: Tim Schaefer Northwestern Mutual
In this episode: David Brear interviews Tim Schaefer about his 29 years at Northwestern Mutual, starting as an entry level, programmer, all the way up to his current role as EVP. Tim takes us through how Northwestern Mutual are embracing technological and cultural changes, team structures and digital products to establish excellence in the space, all tied to driving great customer experience. We hope you’re enjoying FinTech Insider – don’t forget to tell a friend about us and please leave us a review on iTu...


Ep.116. Insights – Live from TNW 2017
In this episode: We bring you the highlights from The Next Web Conference 2017 in Amsterdam, where we spoke to some fantastic guests – including actual royalty – Prince Constantijn of the Netherlands, who speaks to Aden Davies about his new role as a special envoy for StartUpDelta2020. Additionally we have Max Brenssell, International Associate at n26 on their plans for expansion to the UK, followed by Ben Hammersley, of Wired about his views on AI and the impact it’ll have on the jobs market; Boris Veldhui...

Ep. 115. News: buying jewellery from a bank?
In this episode: David, Jason and Simon are joined for this week’s show by news show regulars Liz Lumley and Kadhim Shubber. First up Jason guides the team through recent current account announcements from both Monzo and Starling – are they the hipsters of fintech?, Are they racing each other to release products?, and is there not room enough in the industry for both? They myth-bust the “tech-focus” of BNY Mellon’s new CEO; why “tech” is the tag everyone seems to covet – but saying it does not make it so; K...

Ep. 114. Interview – Mariano Belinky & Shachar Bialick
In this episode Jason Bates and David Brear interview Mariano Belinky,  Managing Partner of Santander InnoVentures and Shachar Bialick, CEO of Curve, following the announcement last week of Santander’s recent investment in Curve, in an expansion of their growing fintech portfolio. They discuss how InnoVentures fits into Santander’s digital approach, and what the investment of Curve and two other fintechs brings them, the longterm business plan of Curve and how Santander’s investment will help them achieve t...


InsurTech Insider Ep1. – InsurTech 101
InsurTech Insider is a new show in the 11Media network, hosted by David Brear and co-host Nigel Walsh, of Deloitte, dedicated to all things insurtech. In Nigel’s words “there’s no better time to be in insurance” – and both he, David and their special guests will take you through the trends, changes and news stories, and the new startups, disruptors and technology in the insurance industry right now. Fittingly for our very first episode, the guys discuss exactly what is InsurTech? Is it just “fintech’s littl...

Ep. 113 News: Is Cash Dying?
In this episode In a fun packed episode, David is joined by regular guest Ghela Boskovich, alongside Edward Maslaveckas, Jeff Tijssen and Gabrielle Inzirillo, who made her Fintech Insider debut, having only just stepped off the Eurostar from Paris. The team discuss whether or not cash transactions are dying out in the UK thanks to the convenience of contactless payments – (1/3 of all card transactions are now contactless) – and the UK’s reduction in reliance on credit cards overall. Conversely, on the other...

Ep. 112. Interview – Laurent le Moal, CEO, PayU
In this episode Jason Bates interviews Laurent le Moal, CEO of PayU, the leading online payments provider, dedicated to growth markets, at Money20/20 Europe in Copenhagen. PayU’s primary focus is to help merchants accept payments and they operate in a wide range countries around the world including India, Latin America, Turkey and Russia. Laurent tells us that PayU currently manage an incredible 250 different ways to accept payments – including globally recognised cards, regional payment schemes, bank based...


Ep. 111. Insights: Money20/20 Europe, Part 2
In this episode: We bring you the second roundup of  highlights from Money20/20 Europe in Copenhagen. We caught up with some fascinating guests, speakers and interviewees; starting with the founder of Moola and ITV’s resident Money Expert, Gemma Godfrey, who chatted to Simon about Moola – the online investment services she founded to help people invest their money easily and intuitively, and her time as an adviser to Arnold Schwarzernegger on The Celebrity Apprentice USA. Jason then catches up with Marko an...

Ep. 274. News: Digitising Pocket Money
In this episode David and Simon are joined by regular Sarah Kocianski, and RFi and Sky News Australia’s Chloe James, who makes her Fintech Insider  debut, for this week’s news. First up, they discuss the pros and cons of “screen-scraping” – do banks only want open banking on their terms and to pick and choose the bits of it they want?; is it right that challengers only get one representative at the Open Banking Initiative- and is Atom really a challenger bank?;  and is a CIO title unnecessary?  You can’t in...

Ep. 273. Interviews – Rita Liu & Edward Budd
In this episode From last week’s magnificent Money20/20 Europe, Jason interviews Rita Liu, Head of Alipay (Europe, the Middle East and Africa), the world’s largest mobile and online payments platform since 2014, and Simon catches up with Edward Budd, Managing Director and Chief Digital Officer of Global Transaction Banking at Deutsche Bank. Rita tells us about the European expansion of Alipay, and the innovations in fintech coming from China and the Asian market; and some of the new, cool initiatives from A...


Ep. 272. Insights: Money20/20 Europe, Part 1
In this episode: We bring you the highlights from last week’s amazing event at Money20/20 Europe in beautiful Copenhagen. We caught up with some fascinating guests, speakers and interviewees including: Derek White from BBVA speaking to Simon about open platforms, APIs and customer input in development of new products; Jason interviews Andrew and Tac from JCB International; and Bill Gajda, SVP at VISA announcing their partnership with Klarna; and Simon catches up with Bianca Lopes, SVP of BioConnect, about d...

Ep. 271. News: LIVE from Money20/20 Europe
In this episode We bring you our first ever live podcast, recorded in front of a live audience at Money20/20 Europe, Copenhagen. With all four of our regular hosts, David Brear, Jason Bates, Simon Taylor and Chris Skinner, plus six fantastic guests from the world of fintech and banking (and previous podcasts), they discuss the latest news and stories with additional audience interaction, including: Goldman Sachs’ lending business hitting its first $1bn mark, is this a good thing or is it old news?, the pros...

Ep. 270. Interview – Jonathan Larsen, Chief Innovation Officer, Ping An
In this episode David is joined by the multi-talented Jonathan Larsen, who is simultaneously CIO of Ping An, based in Hong Kong and CEO of their Global Voyager Fund. The Global Voyager Fund is a $1billion fund for investment in global fintech, and Jonathan and his team ensure that via this fund they have access to the best innovation around the globe and the best partnerships opportunities. He discusses the impact of financial innovation in China and the enormous opportunities for scalability that China off...


Ep. 269. Interview – Ali Niknam, CEO of Bunq
In this episode Simon interviews Ali Niknam, CEO of Bunq, who firstly, tells us all about where the name Bunq came from, what the brand name means and stands for, and how important that is to the company ethos and their overall mantra of being “the bank of the free”. Bunq is a small company with big ambitions for geographic expansion and scalability; Ali tells us that control and ownership is so important to them (they do not outsource their development); and he deliberately chose to run a small team to del...

Ep. 268. News: It’s raining money in Durham
In this episode We have a whole host of hosts as David, Jason, Simon and Aden are joined by Mariano Belinky and Jamie Campbell for the news. This week in a European-led section of the show the team discuss Swedish giant Klarna getting it’s official banking licence to begin delivering financial services, Spain’s first fully digital bank, European “robo advice”, and the European Central Bank demanding declaration of all cyber security breaches. It’s raining money in Durham as Atom gets a further £30 million i...

Ep. 267. Interview – Nathan Bostock, CEO Santander UK
In this episode Simon interviews Nathan Bostock, CEO of Santander UK. Nathan explains how Santander is embracing the tech changes facing the banking industry, and the shifting customer behaviours in their interactions with the bank with the help of digital innovation. He also tells us that digital innovation evolves around good customer service so Santander tries maintain “customer-centricity” in all it does, to drive its customer experience forward, and that hiring strong digital talent is so important to ...


Ep. 266. Insights – RFI Global Banking Summit
In this episode: We bring you the highlights from the RFI global banking summit where we were lucky enough to speak to a variety of different guests, on a range of topics. First up, Aden spoke with Louise Beaumont, Co-Chair at Open Bank Working Group, to talk about all things open banking, before he dived into a chat with regular FinTech Insider guest Ghela Boskovich. Later on he chats to Luis Rodriguez, VP Strands Lab and Ricky Knox, founder of Tandem. Later on, Simon Taylor takes the reigns as he chats wi...

Ep. 265. News: Guess who’s back?
In this episode David is back! He and Aden are joined by regulars Liz and Sarah for the news. This week the team take on The FCA’s cohort 3 and reveals cohort 2 for their sandbox; Amazon flexing it’s financial services muscles; and the “demise of a fintech darling” as Monetise is to be acquired by Fiserv for £70million, when it was previously valued at £2billion. They also ask “what the hell is Zelle?” – the instant transfer app taking the US by storm, a key rival of Venmo, a product of six banks working to...

Ep. 264. Interview – Daphne de Kluis – CEO of Commercial Banking, ABN AMRO
In this episode Jason interviews Daphne de Kluis, CEO of commercial banking at ABN AMRO, the Dutch banking giant. Speaking at the Beyond Banking event in Amsterdam, Daphne and Jason discuss the importance of the event to enhance co-creation between partners, external clients, and customers to shape the future of banking and products. She believes in the importance of asking clients for their feedback and what they want from their bank to create more collaborative development that allows ABN AMRO to reach be...


Ep. 263 – News: Dodd Frank, Trump, Elections, Unicorns – what didn’t happen this week?
In this episode Simon and Aden are joined by regulars Ghela and Sarah for the news. This week we discuss all things politics on both sides of the pond, especially THAT Dodd Frank legislation repeal proposed by Trump, that seems to have flown slightly under the radar while we were all looking the other way, watching Comey’s testimony- and what this would mean for banks and their customers if it happens. Also on the table is the UK election result and the potential “Brexit dilemma”: other European fintech hub...

Ep 262. State of Fintech: Amsterdam
In this episode Jason and Simon catch up with ABN AMRO’s Freek de Steenwinkel & Roland Booijen, and Ali Niknam, CEO of Dutch challenger bank, Bunq to discuss traditional banking vs challenger banks and fintech in the Netherlands. Are fintechs competing with incumbents or assisting incumbents? They find out how our guests feel about hackathons, hiring developer talent, APIs and the up-coming PSD2 directive. They also discuss regulations, compliance and new product development, in particular ABN AMRO’s Tikki...

Ep 261. Interview – Paul Lipman, CEO of Bullguard
In this episode David interviews Paul Lipman, CEO of Bullguard, the consumer cyber security experts. Following very topical compromises of ransomware around the world, Paul explains how Bullguard are always fighting a constant battle with the “bad guys” to stay ahead of cyber threats to protect their customers across all their devices. We learn how institutions are still too reliant on old software, exposing their vulnerability and that “patching up” fixes are not enough. Paul reminds us that any software ...


Ep. 260 – Blockchain Special Part 3: EEA and ZCash – Open Blockchains for Enterprise?
In this episode In the third of our three part Blockchain Special, Simon and Colin are joined by some very special guests to discuss EEA, ZCash and the potential similarities between blockchain and the rise of cryptocurrencies and the dot-com bubble in the 90s, and asks the question: “Why should we be paying attention?”. They also debate the anonymity of blockchain and user privacy; and centralisation vs decentralisation in blockchain APIs – do we still need the middle man? In the second half they discuss h...

Ep259 – News: Dirty Money
In this episode Aden and Simon are joined by regulars Kadhim and Liz for the news. This week we find out if it’s really necessary to use VR in banking; and, as ATMs are dying and costing banks to run, we discuss the pros and cons of hard cash versus digital transactions – and the various reasons why people are still keen on cash. We also myth-bust the theory that consumers are less trusting of robots or AI for banking and money movements than they would be for major surgery; and if it’s true Google can tra...

Ep258 – Interview: Valentin Stalf, Co-Founder & CEO at N26
In this episode We welcome back Valentin Stalf, CEO of N26 back to the show. Simon spends some time to catch up with Valentin on N26’s growth and how they’ve forged ahead expanding to new countries. Valentin talks about what is needed to be done to enter the UK market. We cover N26’s growing pains related to cyber security, Valentin’s approach to countering it and using bug bounty programs to create a sustained defence. We talk to advantages of digital on boarding and what the future looks like for N26 and ...


Ep257 – Blockchain Special Part 2: Consensus Recap
In this episode   Part 2 of our Blockchain Special, Simon and Colin with a roster of fascinating guests focus on the recent Consensus conference. We cover what the conference is, who should be attending and where it means to the industry. We give you a crash course on the difference between cryptocurrencies and DLT, what the main impacts ledger technology will have on banks and what is causing the major spikes in crypto currency prices right now. Stay tuned in for our final part next week. Guests Ghela Bos...

Ep256 – News: We’re Breaking Free
In this episode David, Jason and Simon jump into the news accompanied by Richard Davies. This week borderless bank accounts, can your voice be secure and we make Simon talk Apple pay. We also have interviews from Transferwise, Seedrs and Pensionbee to cover their big announcements this week. Guests Richard Davies Global Head of Propositions at HSBC Joe Cross General Manager at Transferwise Jeff Lynn CEO at Seedrs Romina Savova CEO at Pensionbee News this week Techcrunch – TransferWise launches ‘Borde...

Ep255 – Interview: Christopher Giancarlo, Acting Chairman CFTC
For this very special edition of Fintech Insider Interviews, Simon had the chance to talk to Christopher Giancarlo, Acting Chairman of the CFTC. Christopher walks us through what the CFTC is and how they differ from the SEC. He talks about how the CTFC are trying to foster new innovation through their LabCFTC initiative. LabCFTC is an effort to become an early adopter regulator looking into applications of machine learning, AI, DLT and Blockchain technologies being applied to regulatory challenges. Christop...


Ep254 – Blockchain Special Part 1: Tokens
In this episode As crypto currency interest and prices reach an all time high Simon and Colin bring you the first of a three part special on Blockchain. We delve into the hurricane of news that surfaced this week talking all time high prices, Bitcoin’s effect on national security and the CFTC’s foray into the blockchain. In our second half tokens and ICO’s are on the table as we explain what exactly an ICO is, what tokens are, what industries are reacting and why you should be paying attention. Keep an eye ...

Ep253 – CyberRansomWarfare!
In this episode Jason, Simon and Andra are joined by Myke and Liz for the news. We find out if bitcoin to blame for ransomware, whether consumers actually want to cut the banks out of loans. Everyone debates why anyone would want to buy the Co-Op. Jason commits a vile podcast sin and will Google be your next bank? Guests Elizabeth Lumley FinTech commentator & Author of girl-disrupted.com Myke Hurley Co-Founder at Relay FM News this week   BBC News – Massive ransomware infection hits computers in 99 co...

Ep252 – Interview: Claire Calmejane
David interviews Claire Calmejane Director of Innovation and Digital Centre of Excellence at Lloyds Banking Group. Claire explains what it means to be leading innovation at Lloyds, we investigate what makes up being a true innovator and what different skills you need to balance to be effective in the space. Better get growing that technology leg! We learn a bit more about what Lloyds is doing to not just promote open banking but foster better education about new developments within the company. Claire discu...


Ep251 – Fintech For The Average Joe
In this episode On this week’s Insights show we delve deep into the world of consumer Fintech. We speak with the best in the business on how Fintech compares with other technology developments like fitness and communication and what Fintech looks like as people integrate it into their lives. We find out what it takes to get people to try something new and whether Fintechs can be trustworthy compared to incumbent banks. All this and more on Fintech for The Average Joe Guests Charlie Taylor – Analytics & Gr...

Ep250 – If You Liked It, Then You Should’ve Put A Blockchain On It
In this episode We discuss what a challenger bank really is – drawing a line in the sand for who is and who isn’t in the cool kids club. Alipay seems to be taking over the world through tourism, we discuss how that strategy might be the best route into the west. Debit cards are finding into the hands on children, how do we make sure kids don’t go crazy with (and power) – is this the new way for banks to acquire customers? All this and more on the news this week. Guests Elizabeth Lumley FinTech commentator...

Ep249 – Poornima Vijayashanker & Lawrence Wintermeyer
It’s an interview double header! We talk to Poornima Vijayashanker and Lawrence Wintermeyer. First up Aden interviews Poornima Vijayashanker about her work on Femgineer, her previous life at Mint and what it meant to be at the forefront of Fintech before Fintech had broken through After the break Chris Skinner interviews Lawrence Wintermeyer about Innovate Finance’s new Industry Sandbox Consultation. We discuss why a sandbox is important, who should be getting involved, where we currently are with the regul...


Ep248 – Gary Vaynerchuk
David and Jason have the wind knocked out of them as they interview Gary Vaynerchuck for this very special Fintech Insider Interview. People hand me million dollar scopes and ask me for a selfie We discuss how staying plugged in and not being complacent is what keeps you ahead. Gary schools us on authenticity and how to earn the buy through giving everything you have for one ask. We learn about how Vaynermedia is getting ready to butt heads with BCG and McKinsey, and the source of why the biggest brands on ...

Ep247 – Making BOMAD a Thing
In this episode Could Apple have a viable payments platform? Simon gets back from holiday, we had some questions about his new lifestyle choices. We get to the bottom of why Spotify may need a blockchain. Nigel Walsh drops by to talk to us about insurtech funding and we start filling out our mortgage applications to our parents. Guests Joining us for this week’s analysis of the news: Sarah Kocianski, Senior Research Analyst Fintech at Business Insider UK Kadhim Shubber, Reported at Financial Times News ...

Ep246 – Finding Blockchain’s Feet
In this episode Simon and David sit down with Richard and Maya to discuss the state of the Blockchain. We explore where we are with blockchain and ledger tech, blockchain awareness in the workplace and how we are moving from understanding the technology to applying it in real business situations. We dive deep on whether blockchain can be applied to KYC and whether maybe sometimes a centralised API might be a better idea than a decentralised blockchain. Guests Richard Crook, Head of Innovation Engineering ...


Ep245 – Mandatory Listening
In this episode Our last news show at Level39, Aden Davies is on point for the first time, as we dive into the world of ageing plastic cards, whether social networks should be their own police force, there’s an update from the East, and just how legacy banking systems are maintained… the answer is cowboys. Don’t forget you can use our code 11FS17 to save £100 on your ticket to the Global Digital Banking Conference (http://www.globaldigitalbanking.com/). Guests Joining us for this week’s analysis of the news...

Ep244 – Jeremy Burge, Chief Emoji Officer of Emojipedia
In this episode Jeremy Burge joins us to discuss the wonderful world of Emoji. David and Jeremy discuss how emoji are taking over a large amount of communication. Jeremy explains what it means to be part of the Unicode consortium and how misinterpretation happens between companies. Did you know dinosaurs are coming to a phone near you? Find out which two made the cut. We also discuss how companies are using emoji to communicate better across social platforms and in their marketing. “No matter what you say, ...

Ep243 – Ethical Hacking with Jamie Woodruff and Sergey Pavlovich
In this episode We dive into the interesting world of ethical hacking. Our first guest Jamie Woodruff takes us through his unique university entry, why your computers might not be the cause of your network’s security breach and how posing as a pizza delivery man helped him gain entry into a companies headquarters. Chris then interviews Sergey Pavlovich, a Russian ‘carder’ who made it big defrauding banks, and after a stint in prison, started working to defend against people like him. Sergey tells us about h...


Ep242 – Money and Mental Health
In this episode We attend the Money and Mental Health Tech Sprint. With the help of new Fintech Insider host Dr Harriet Bedell-Pearce we explore new ways technology is being applied in Fintech products to foster better lives for those with mental health disorders. We hear about the projects built at the tech sprint to help control volatile spending habits caused by mental challenges, how red-tech can help provide regulators with the data they need to make a difference and how taking a personalised approach ...

Ep241 – Gerhard Coetzee, Lead Financial Sector Specialist at CGAP
In this episode Gerhard Coetzee is making a real difference in the world of financial inclusion. As Lead Financial Sector Specialist at CGAP, he leads the technical areas of customer and provider solutions that include customer centric business models, digital finance and smallholder families. Simon Taylor caught up with him to find out about the challenges he faces and why customer-centric design and partnerships are so central to his approach. “If you do not understand the customer, the poor person in the...

Ep240 – Innovate Finance – THE Global Summit of FinTech
In this episode We’re at the 2017 Innovate Finance Global Summit, one of the most prestigious conferences for the financial technology industry. This annual event provides a platform that convenes the world’s global institutions together with startups, policy makers and investors to share ideas and solutions to the challenges facing financial services. Guests Lawrence Wintermeyer, CEO of Innovate Finance Nick Ogden, Executive Chairman of Clear Bank Richard Peers, Director of Financial Services Industry ...


Ep239 – Alessandro Hatami, Managing Partner at The Pacemakers
In this episode Alessandro Hatami started with road building in Africa as an engineer, on to direction setting at Lloyds and now he is helping traditional business find and engage with the right digital services partners at The Pacemakers. 11:FS CEO, and ex-colleague of Alessandro, David Brear sat down to find out more about helping large organisations be innovative, how partnering in FinTech is replacing the disruptive narrative and the impacts of Brexit on all of the above. Enjoying FinTech Insider? Tell ...

Ep238 – Ashok Vaswani, CEO of Barclays UK
In this episode From dreams of running a five-star hotel to the reality of running a five-star bank, Ashok Vaswani, the CEO of Barclays UK, speaks with Simon Taylor about culture, digital transformation challenges and opportunities, frontline empowerment and how Simon might be able to buy a Lamborghini in the future. “We touch 24 million customers in the UK, so 63 million people, if you humour me, and say 15 million less than 15 years of age, that leaves 48, we touch one out of every two people in the UK. ...

Ep237 – Barclays Takeover!
In this episode Barclays takeover! Over the years, Barclays have pioneered tech in financial services, from the first UK bank to launch the ATM, to their award-winning app. We sit down with four excellent guests, including CEO Ashok Vaswani, to discuss the impact of PSD2; the challenges and opportunities that come with being a 357-year-old bank; how to attract fresh talent in a world filled with tempting FinTech startups; and more. Guests Ashok Vaswani, CEO Catherine McGrath, Managing Director of Transac...


Ep236 – Hangover Deep
In this episode The day after the 11:FS birthday bash, we get hangover deep on FinTech Insider News – misquoting American presidents and everything when discussing the U.S. Congress’ decision to let ISPs sell your web browsing history to anyone without permission. “What’s interesting is that Facebook and Google, and especially Apple, have been pushing back on government requests for data quite publicly – and probably quite a bit more, privately.” Simon says. “Whereas the ISPs weren’t. The ISPs’ selling poin...

Ep235 – Alipay’s Rita Liu on Consumer Pain Points Driving Global Expansion
In this episode Alipay dominates financial news. On FinTech Insider, we joke about creating a jingle for ‘Alipay does a thing.’ What’s really interesting to us about Alipay is the Ant Financial business model of ‘payments as a wedge product’ to drive other financial services. We talk to a lot of banks now that want to become marketplaces, having looked at Alibaba and Alipay as the model to copy. In this episode, Rita Liu, Head of Alipay Europe, Middle East, and Africa, talks to us about Alipay’s growth ambi...

Ep234 – RegTech Chaos Monkey
In this episode RegTech is sexy. No, really, it is! RegTech goes beyond developing new technology to meet regulatory requirements – and it does more than save banks money. It’s about automating manual tasks and upskilling humans so their new work makes them feel valued. It’s about helping customers get better advice and service. It’s about making sure the business doesn’t come crashing down when the person in charge of the spreadsheet moves on. In this episode of FinTech Insider, we’ve assembled an expert t...


Ep233 – Article 50: Signing the Divorce Papers
In this episode Article 50. Well, we went through with it and signed the divorce papers. Does the triggering of Article 50 put FinTech at risk in the UK? On this episode of FinTech Insider News, you’ll hear a range of opinions, from fear the UK is throwing away its work to lead the globe in FinTech, to optimism that London has the talent and regulatory regime to remain one of the world’s greatest cities. We also talk about BBVA joining Hyperledger; Alibaba and Tencent and the coming FinTech boom; and 11:FS ...

Ep232 – Loot CEO Ollie Purdue on Creating a New Banking Experience at Age 20
In this episode What were you doing when you were 20 years old? Ollie Purdue was studying law…and founding a company to transform the banking experience. He didn’t want to be a lawyer, or a banker, but he did want to solve a problem facing many students: budgeting and forecasting how much money they’ll have and need every month. “At the time I was studying, I kept getting really frustrated with my bank account. It was just unable to tell me basic things about money, and that’s, kind of, what a bank’s meant ...

Ep231 – Singapore FinTech – The Insider Scoop
In this episode A lot has been happening in the Singapore FinTech scene recently. The Monetary Authority of Singapore (MAS) is bound to invest more than $225 million Singapore dollars, or $158 million US dollars in FinTech by the end of 2020, and there’s a lot of hope that this can cut out costs from back office systems, and become truly transformational for the market and the region. In this episode, we take a step back, and, with help from FinTech experts in the field, paint a rich picture of what’s happe...


Ep230 – A Proper FinTech Geek Moment
In this episode We’re very excited about the launch of Clear Bank, the first clearing bank to be authorized in the UK for nearly 250 years. There’s been a lot of business model innovation at the front end – we’ve seen apps doing more convenient FX, more convenient remittance, we’ve even seen peer-to-peer payments, but nobody’s really attacked the rails. “This is where I’m super excited to see FinTech go. This is a proper, proper geek moment,” says guest Sarah Kocianski, Senior Research Analyst, FinTech, at ...

Ep229 – 10x CEO Antony Jenkins on Startup Life and the Future of Banking
In this episode Antony Jenkins, former CEO of Barclays, has spent 35 years working in large financial services institutions. He says that it struck him that, although there’s a lot of technology in banks, it doesn’t help much when it comes to improving the customer experience or lowering costs, and it hasn’t improved the reputation of banks within society. He founded 10x to create a new banking experience — one that is more diverse, open, and fair. In this episode, he talks to us about his new company, the ...

Ep228 – Challenger Banks: The Battle Begins
In this episode We’ve brought together some of our favourite folks from the world of FinTech challenger banks. In this episode, we talk to Starling, Fidor, and Loot about their business models, who their customers are, and how they’re using technology and data to provide a great customer experience. We also discuss the challenges they’re facing, what agile really means, and what’s coming up for them in 2017. Enjoy the show! Our guests Megan Caywood, the Chief Platform Officer at Starling Bank Sophie Guibaud...


Ep227 – Tantric Blockchain and Other FinTech Fun
In this episode On this episode of FinTech Insider we cover all sorts of intrigue, from money laundering, to tantric blockchain, to narcotics. Of course, we also analyze the latest FinTech headlines so you don’t have to, and interview some of our favourite folks at solarisBank a