Intercom on Product Management
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Chapter 2: How to improve your features

Intercom on Product Management

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Chapter 2: How to improve your features

Intercom on Product Management

How do you build something people actually want and will use time and time again? Sharing lessons we've learned in the six-plus years building Intercom, in this series you'll learn how to evaluate your current product, how to decide which features to build in a haystack of those you shouldn't, best practices for getting those features used, and much more.

Intercom on Product Management

A good product manager makes improvements that will benefit the business and its customers, but that doesn't have to mean shipping new features. In this episode, we walk through 3 ways to retool your current features.

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