Take a Moment

Take a Moment Podcast

Join hosts Nathan Bennett and Mari Yamaguchi as they explore how great leaders think, learn from their failures, and how they inspire others to succeed. Spanning across multiple industries, our guests include the CEO of an International Airport, the Director of a bustling contact center, female leaders in technology, experts in sales and marketing and many more.

Building your leadership armor
What separates someone as a leader over being just a manager — and how do you build a team that’s as strong as a suit of armor? What can a team gain by being empowered to make decisions and mistakes. Tune in for the first part of a two part conversation to hear philosophies from Dan Rood, VP, Product Marketing, and Chris Howe, VP, Professional Services, as they explore the different roads that take you to leadership. From building the right team to building leaders among teams, discover the moments that hel...

Squad Goals - To Affinity and Beyond
Closing the gender gap and creating diversity among teams are hot-button topics in traditionally male-dominated industries like technology. Join guests Nikki Adams, Senior Tool & Process Manager, Emma Ehrhardt, Senior AI/Machine Learning Engineer and Anitha Udupi Nagaraj, Technical Team Manager, as they share their experiences with leading predominately male teams, what drew them to technology and engineering, lessons learned from other women, and the importance of building your “squad.”...

Greatest Fears - Birds and Elevators
Call center agents help customers in unexpected ways. At Medxcel an average day could involve saving someone trapped in an elevator, handling birds in the ER and fixing a TV in a hospital room. Join Stacey Weber, Director of Client Experience and Solution Center at Medxcel, to explore the important role call center agents play in ensuring businesses run efficiently. Topics include: Building the right culture to ensure your agents can thrive and grow, why leaders must demonstrate behaviors they want to see i...


What is Take a Moment: Meet the hosts and series introduction
The podcast that explores the essence of customer experience, creativity and company culture through stories with numerous accomplished professionals. Hosts Nathan Bennett and Mari Yamaguchi talk with great leaders about how they think, learn from their failures and inspire others to succeed. Guests include: the CEO of an international airport, the director of a bustling contact center, female leaders in technology, and experts in sales and marketing. If you’re hungry for insightful, compelling — and often ...