UX Podcast

UX Podcast Podcast

Hosted by @axbom & @beantin, UX Podcast is for those who are passionate about balancing business, technology and people within the realm of digital media. Recorded twice monthly in Stockholm, Sweden.

#215 Machine learning with Daryl Weir
People worry that machines are going to get too smart. The bigger problem right now is that they aren’t smart enough. Daryl Weir, mathematician and data scientist joins us to talk about machine learning and AI. We discuss the impacts of seeding systems with biased data, how our designs and algorithms evolve and impact beyond... The post #215 Machine learning with Daryl Weir appeared first on UX Podcast....

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#214 Lost in translation
Episode 214 is a link show. James and Per discuss two articles that have grabbed their attention – this time they’re a research paper about a large scale accessment of dark patterns used on shopping websites, and the story of a health platform roll-out in Denmark. Article one is Dark Patterns at Scale: Findings from... The post #214 Lost in translation appeared first on UX Podcast....

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#213 Spacesuit design with Lindsey Aitchison
Lindsey Aitchison, spacesuit designer at NASA, joins us at From Business To Buttons to talk about the challenges and process of designing the equipment astronauts need to wear in order to survive and work in space and other extra-terrestrial environments. We reflect on the similarity between “space” design and “regualar” digital design. We talk about... The post #213 Spacesuit design with Lindsey Aitchison appeared first on UX Podcast....

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#212 Continuous learning with Kate Rutter
How can we stay up-to-date in a world constantly in flux? Kate Rutter, designer, teacher and co-host of What Is Wrong With UX joins us to talk about how to embrace continious learning and personal growth. We talk about a world of serial careers, being relaxed about tools and methods, recruitment – and the usefulness... The post #212 Continuous learning with Kate Rutter appeared first on UX Podcast....

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#211 Disruptive design patterns with Laura Kalbag
Laura Kalbag, author of Accessibility for Everyone, joins us at From Business To Buttons to talk about accessibility and also disruptive design patterns. We discuss accessibility by default, data collection and business models as well as using the web for good. “engagement that doesn’t serve a users’ intentions is addiction.” Laura Kalbag (Listening time: 35... The post #211 Disruptive design patterns with Laura Kalbag appeared first on UX Podcast....

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#210 Embedding service design with Marc Stickdorn
Marc Stickdorn, co-author of This Is Service Design and This Is Service Design doing, joins us at From Business To Buttons to talk about how to get service design truly embedded in organisations. We discuss how service design is design, our over-focus on processes, tools and methods, the ROI of service design, how to know... The post #210 Embedding service design with Marc Stickdorn appeared first on UX Podcast....

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#209 Paper prototypes
In April 2019 the Interaction Design Foundation tweeted an article from their archives about rapid prototyping. Attached to the tweet was a short video of someone demonstrating a paper prototype. The response, mainly to the video clip, divided the design world in two. It was either “waste of time!” or “fantastic!”. The video was not... The post #209 Paper prototypes appeared first on UX Podcast....

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#208 Your next UX job with Jessica Ivins
Preparing for your next job is like saving for retirement says Jessica Ivins. Start putting yourself out there ahead of time, thinking about what you would like your next job to be and do a little bit to prepare on a regular basis. We get lots of questions related to looking for your next, or... The post #208 Your next UX job with Jessica Ivins appeared first on UX Podcast....

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#207 Designing voice interfaces with Ben Sauer
We have high expectations for voice interfaces, after all we’ve been talking since birth. It’s natural and nuanced. Ben Sauer joins us to help us navigate the complex world of designing for voice. Multimodal – listening and replying, designing voice first, touch free design, error handling, prototyping voice interfaces – we cover a great deal... The post #207 Designing voice interfaces with Ben Sauer appeared first on UX Podcast....

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#206 The build trap with Melissa Perri
The build trap is something many organisations fall into. Building features for the sake of building them. Melissa Perri, author of Escaping the build trap joins us to talk about what organisations and product managers can do to avoid it. Do you know why you design and build the things you do? Often we are designing... The post #206 The build trap with Melissa Perri appeared first on UX Podcast....

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#205 Evil genius
Episode 205 is a link show. James and Jonas discuss three articles that have grabbed their attention – this time they’re about how lying can make you creative and when (and how) to do user research. Article one is Are you an evil genius? How dishonesty can make you more creative by Dr Julia Shaw. “Without... The post #205 Evil genius appeared first on UX Podcast....

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#204 Designing with sound with Aaron Day
Designing sound – or perhaps designing with sound. Sound is part of the user experience and can be added and removed, and in both situations sound needs to be considered and designed. James and Danwei extract some wisdom from audio experience designer Aaron Day, co-author of Designing With Sound along with Amber Case. We get practical... The post #204 Designing with sound with Aaron Day appeared first on UX Podcast....

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#203 Ten year challenge with Bruno Figueiredo
The #10yearchallenge involves posting a photo of yourself from 2009 along with a present day photo. We have our own UX Podcast version for you. We look back to UX in 2009 and look forward to what the state of UX could be in 2029. To help look back and speculate, Per and James are... The post #203 Ten year challenge with Bruno Figueiredo appeared first on UX Podcast....

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#202 Digital places with Jorge Arango
Physical places and digital places. Together with Jorge Arango we discuss concepts from the physical world of architecture and buildings and apply them to the world of digital design.   Lisa and James talk to Jorge about systems, structure and sustainability. We reflect on how disposable our digital places are and how the context given to... The post #202 Digital places with Jorge Arango appeared first on UX Podcast....

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#201 Consistency
Episode 201 is a link show. James and Per discuss two articles that have grabbed their attention – this time they’re about Consistency in design and polarity mapping. Article one is Consistency in Design is the Wrong Approach by Jared Spool. “We often hear designers talk about consistent navigation, consistent page layouts, or consistent control elements.... The post #201 Consistency appeared first on UX Podcast....

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#200 Retrospective with James Royal-Lawson & Per Axbom
200 Episodes! Almost 5 days of podcast content recorded over 7 and a half years. To celebrate this milestone, Lisa Welchman and Anna Dahlström host this special episode of UX Podcast. Their guests in Episode 200 are podcasters, designers and web geeks James Royal-Lawson and Per Axbom. Lisa and Anna talk to James and Per... The post #200 Retrospective with James Royal-Lawson & Per Axbom appeared first on UX Podcast....

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#199 Physical prototypes with Kathryn McElroy
Prototyping doesn’t need to be limited to screens and pages. Making physical prototypes with electronics isn’t as complicated as it perhaps sounds. Kathryn McElroy joins us to talk about being a multi-modal designer, bridging the gap between physical and digital, you can think beyond the screen and consider the experience from a broader perspective. We... The post #199 Physical prototypes with Kathryn McElroy appeared first on UX Podcast....

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#198 Connected content with Carrie Hane
Given the benefits of producing content first, why do we still usually leave it to last? Carrie Hane ,co-author of Designing Connected Content, joins us to talk about how we can work smarter and better with producing – designing – content. We talk about how to stop filling boxes. to make use of content spec... The post #198 Connected content with Carrie Hane appeared first on UX Podcast....

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#197 Mental health with Jennifer Akullian
Mental health is something that isn’t discussed openly at the workplace. The tech industry has a higher rate of mental health issues than many other industries. Stress, burn-out, bipolar disorder, depression, anxiety. We talked to Jennifer Akullian, psychologist, coach and former mental health practitioner. We don’t talk about mental health because of stigma. Throughout history... The post #197 Mental health with Jennifer Akullian appeared first on UX Podcast....

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#196 Accessibility for designers
Accessibility and inclusive design is something we’ve regularly mentioned during the years, but we’ve never had a dedicated show about accessibility in general.  We talk about what accessibility means for UX designers and what you can, and should do to make the websites and apps you design more accessible and inclusive. What in your organisation is... The post #196 Accessibility for designers appeared first on UX Podcast....

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#195 Infused design with Jared Spool
Imagine you could just draw a concept on a whiteboard and everyone just got it and got on with it. That’s what a design infused organisation looks like. Jared Spool joins us to talk about the growth stages understanding and the growth states of UX in organisations.  Our job as design leaders is to help... The post #195 Infused design with Jared Spool appeared first on UX Podcast....

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#194 Research on the fly with Cyd Harrell
Cyd Harrell has done all kinds of user research. At the beginning of this episode Cyd tells us of the time she live streamed a user interview from a vehicle while the participant was using a mobile device whilst driving. There are times where a user researcher really does need to be fearless. During the show,... The post #194 Research on the fly with Cyd Harrell appeared first on UX Podcast....

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#193 Designing democracy with Dana Chisnell
“Voting in American is hard. There are far more steps than people realise” said Dana Chisnell. We talk to Dana about democracy as a design problem. We look at how the design of civic engagement impacts on both registration and participation and how that impact varies for burdened and privileged voters. We learn a lot... The post #193 Designing democracy with Dana Chisnell appeared first on UX Podcast....

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#192 Values are the experience with Kim Goodwin
Organisational culture – or values – is our design medium rather than pixels or code. Kim Goodwin joins us on the back of her UXLx 2018 talk “Values are the experience” to discuss how we can enable organisations to make the decisions that allow great UX to happen. We discuss the importance of influencing the... The post #192 Values are the experience with Kim Goodwin appeared first on UX Podcast....

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#191 Ergonomics with Kevin Cannon
By and large our focus in recent times has been on websites and apps, but increasingly we are going to be asked to design things in physical contexts; terminals, IoT devices, lifts. We talk to Kevin Cannon about ergonomics and UX design – The meeting point of traditional UX and industrial design. One of the biggest things... The post #191 Ergonomics with Kevin Cannon appeared first on UX Podcast....

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#190 Thinking in triplicate
Episode 190 is a link show. James and Per discuss two articles that have grabbed their attention. Article one is Thinking in triplicate by Erika Hall. “Because so much value inheres in a digital intermediary, the interface/interaction design is the business. Any designer only thinking of the customer or user experience is doing at most a third... The post #190 Thinking in triplicate appeared first on UX Podcast....

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#189 Contrasting design worlds with Namrata Mehta
Namrata Mehta is a design researcher and innovation consultant, focused on bringing user-centered approaches to public service delivery in emerging economy contexts. We talk to Namrata about the challenges of working with UX within the context of a country with vast social inequality. From her experience of working in India (and other emerging economies), Namrata stresses the... The post #189 Contrasting design worlds with Namrata Mehta appeared first on UX Podcast....

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#188 Designing elevators with Reetta Ranne and Jussi Hiltunen
Lifts and elevators are things that we love to talk about in UX circles. Every lift seems able to become the starting point for a user experience conversation. To answer all the questions we have about elevators we talk to Reetta Ranne and Jussi Hiltunen who are senior UX design specialists at KONE in Finland. In... The post #188 Designing elevators with Reetta Ranne and Jussi Hiltunen appeared first on UX Podcast....

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#187 Jobs to be done with Tony Ulwick
Jobs to be done is a tool that comes up regularly in UX circles. But exactly what is it? We talk to Tony Ulwick, author of Jobs to be Done: Theory to practice. The framework helps to break down the job that customers want to get done into discrete steps, then help develop ways to... The post #187 Jobs to be done with Tony Ulwick appeared first on UX Podcast....

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#186 Augmented reality with Boon Sheridan
In the summer of 2016, Boon Sheridan started noticing people gathering outside his home, staring at their phones. Pokemon Go had launched and Boon’s converted church was a Gym. This was Boon’s introduction to the game and how it made use of Augmented Reality. We talk about Augmented reality, virtual reality and “Mixed reality”. We... The post #186 Augmented reality with Boon Sheridan appeared first on UX Podcast....

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#185 Gaming behaviour with Kellee Santiago
Kellee Santiago said that when making Journey they wanted to “make a game that creates a renewed sense of faith in humanity”. They wanted to make a game that was inclusive and was appealing to people who perhaps didn’t normally play video games. We talked to Kellee at From Business To Buttons in Stockholm about... The post #185 Gaming behaviour with Kellee Santiago appeared first on UX Podcast....

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#184 Accreditation with Zoe Rose
“If it sounds like I am saying that design is not a profession, then yes – that is exactly what I am saying. We are not. Without a code of ethics and a body to enforce it, we’re barely even a trade. Maybe less – most trades have accreditation or at least licensing.” Zoe Rose joins... The post #184 Accreditation with Zoe Rose appeared first on UX Podcast....

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#183 Meeting design with Kevin Hoffman
“When I first joined the workforce, I was unprepared for how much of my work would be dependent upon the success or failure within meetings”. Kevin Hoffman has been both fascinated and frustrated by meetings throughout his career. Meetings are part of your job, like it or not. We talk to Kevin about what are... The post #183 Meeting design with Kevin Hoffman appeared first on UX Podcast....

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#182 Semantic building blocks
Episode 182 is a link show. James and Per discuss two articles that have grabbed their attention. Article one is The Secrets of Semantic HTML5 for Document Structure — a Guide by Jason Barnard. “HTML tags tell the browser how to display the content on the page. They give no indication as to what type of... The post #182 Semantic building blocks appeared first on UX Podcast....

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#181 Product strategy with Richard Banfield
“Product strategy is a product of product vision” says Richard Banfield. In this show Richard shares his thoughts on product strategy, the sharing of language and culture within a team, the importance of psychological safe space, product team challenges, distributed teams, and the value of making mistakes. We get told not to beat the crap... The post #181 Product strategy with Richard Banfield appeared first on UX Podcast....

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#180 Mobile frustrations with Lina Hansson
What frustrates people when using mobile sites? Lina Hansson is a conversion specialist at Google. Recently Google has tested almost 500 websites in retail, travel and finance verticals across Europe, the Middle East and Africa on mobile. Lina talk to us about what they discovered and what we can do make mobile sites less frustrating... The post #180 Mobile frustrations with Lina Hansson appeared first on UX Podcast....

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#179 Net Promoter Score with Jared Spool
“NPS is the KFC of satisfaction scores – it’s everywhere and not good for you”. Jared Spool isn’t a fan of Net Promoter Scores. They are a poor metric, weirdly calculated and easily gamed. Jared says we need to stop using NPS and pay attention, proper attention to our customers. We also talk the myth... The post #179 Net Promoter Score with Jared Spool appeared first on UX Podcast....

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#178 Games user research with Veronica Zammitto
Game UX – doing research for video games. It’s a relatively young field, coming to the forefront of the gaming industry during the last 5-10 years. We talk to former psychologist Veronica Zammitto who is now the Director of UX research at gaming giant EA. We find out more about what got Veronica into Game UX... The post #178 Games user research with Veronica Zammitto appeared first on UX Podcast....

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#177 GDPR with Heather Burns
On May 25, 2018, GDPR comes into effect throughout the EU. Heather Burns joins us to help us understand the implications. The General Data Protection Regulation aims to return control back to people in Europe. It raises a lot of questions about how we work, how we design and requires a privacy first approach. Despite it... The post #177 GDPR with Heather Burns appeared first on UX Podcast....

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#176 The insane growth of UX
Episode 176 is a link show. James and Per discuss two articles that have grabbed their attention. Article one is A 100 Year View of User Experience by Jakob Nielsen. “For all practical purposes, the growth in UX is still to come. I’m predicting that we’ll be 100 million UX professionals in the world by 2050.... The post #176 The insane growth of UX appeared first on UX Podcast....

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#175 Human centred design with Alastair Somerville
We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are building a wall between the user and what it is to be human. We talk to Alastair about human centred... The post #175 Human centred design with Alastair Somerville appeared first on UX Podcast....

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#174 UX Panel game – without hesitation, repetition or deviation
UX Podcast Panel game. Inspired by the legendary panel game devised by Ian Messiter we bring you a UX Podcast Christmas Special. We try to speak uninterrupted for 60 seconds about a given UX related subject. Chaired by Jonas Söderström our panel includes James Royal-Lawson, Per Axbom, Jane Ruffino and Lena Furberg.  Jonas is the grandfather... The post #174 UX Panel game – without hesitation, repetition or deviation appeared first on UX Podcast....

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#173 Building a team with Alissa Briggs
Alissa Briggs has mastered design leadership. We talked to her during EuroIA in Stockholm where she had held a presentation entitled Race to the Top: Building Skyscrapers & Design Teams that Soar.  In this interview Alissa shares her experiences of – and processes for – running, building and managing a design team. Amongst the things we... The post #173 Building a team with Alissa Briggs appeared first on UX Podcast....

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#172 Re-branding with Jon Bergsman
After over 6 years, UX Podcast is re-branding. Updating or changing your brand doesn’t happen in a vacuum, it impacts everything, including the user experience – but that impact is, in our experience, often overlooked or underplayed. We talk to Jon Bergsman, founder of WDW Creative who have been working with us and our new... The post #172 Re-branding with Jon Bergsman appeared first on UX Podcast....

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#171 Surviving UX with Eric Reiss
IA, IxD, SEO – all of these and more come under the canopy of UX. “I don’t think any of us can truly call ourselves UX designers, although that’s a very convenient title” said Eric Reiss towards the beginning of our conversation. The environment we work in and the way in which we communicate what... The post #171 Surviving UX with Eric Reiss appeared first on UX Podcast....

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#170 Discovery with Dan Brown
We need to ask the big hard questions at the beginning of the process so we can make good design decisions later. We talk to Dan Brown about the discovery phase or perhaps as Dan suggests the discovery mindset. Not too fast and not too slow. “The more we work on hard design problems, the... The post #170 Discovery with Dan Brown appeared first on UX Podcast....

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#169 Reintroduction to Information Architecture with Donna Spencer
We get a reintroduction to information architecture with Donna Spencer. Donna shares with us some of the methods and tools she teaches as part of her workshops as well as look at some of the challenges that information projects can throw at you. We reflect with Donna about how information architecture has changed through the... The post #169 Reintroduction to Information Architecture with Donna Spencer appeared first on UX Podcast....

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#168 Articulating more design decisions with Tom Greever
2 years since Tom’s book Articulating Design Decisions was released we catch up with him again and ask what he’s learnt – is there anything he would now do differently? What have readers of the book found challenging? We explore the boundary of persuasion and manipulation in relation to communicating and articulating our designs and... The post #168 Articulating more design decisions with Tom Greever appeared first on UX Podcast....

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#167 As a user…
Episode 167 is a link show. James and Per discuss three articles that have grabbed their attention. Article one is Questions To Ask As A New Designer On The Team by Jason Cashdollar. “I couldn’t wait to start the project. It seemed like a textbook design problem. ‘Reduce confusion and friction for people signing up for... The post #167 As a user… appeared first on UX Podcast....

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#166 Oblivious design
Per recently launched a service called DickPicLocator to highlight not only the bullying and abuse many people face through digital media, but also the amount of data that we are (often unwittingly) sharing. “Oblivious design” – is how we, as designers (and programmers), have good intentions and good ideas but our focus is normally on... The post #166 Oblivious design appeared first on UX Podcast....

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#165 Enterprise stories with Donna Lichaw
Donna Lichaw returns to UX Podcast for another chat, this time we focus on how stories could be used when working with Enterprise UX. Donna is the author of The User’s Journey. In the book Donna explains the idea of storymapping. How, when, and why to use narrative structure in your design work. During our chat... The post #165 Enterprise stories with Donna Lichaw appeared first on UX Podcast....

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#164 Engaging with compassion with Eric Meyer
Through his own tragic experience after the death of his young daughter Rebecca to cancer, Eric Meyer explains to us how the ideal outcome we design for isn’t the only outcome. We need to use our design skills to humanise the web. We ask how we can engage our compassion, create inclusive designs and make... The post #164 Engaging with compassion with Eric Meyer appeared first on UX Podcast....

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#163 Design systems with Jina Anne
Jina Anne joins us to talk design systems. Jina has for a number of years worked as the lead designer with the Lightning Design System at Salesforce and has been working with style guides since 2004. We dive right in and ask what a design system. How do you make sure people stick to the... The post #163 Design systems with Jina Anne appeared first on UX Podcast....

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#162 Co-creation and an army of partners with Katie Dill
Katie Dill, Director of Experience Design at Airbnb, joined us in the Green Room at From Business To Buttons. A journey is both offline and online. It all comes together in the user experience – but what happens when you, as a UX designer, can’t control it all? We talk to Katie about the importance... The post #162 Co-creation and an army of partners with Katie Dill appeared first on UX Podcast....

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#161 Get people to Take action with Susan & Guthrie Weinschenk
Susan and Guthrie Weinschenk work together as The Team W. They like to take behavioural economics, neuroscience and behavioural psychology; combine them, and apply them to design. We chatted to them after the Stockholm leg of their “How to get people to take action” workshop tour. We talked about designing for engagement and behavioural psychology.... The post #161 Get people to Take action with Susan & Guthrie Weinschenk appeared first on UX Podcast....

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#160 I need more sleep 💤
Episode 160 is a link show. James and Per discuss three articles that have grabbed their attention. Article one is Emojis: Tools for Emotions Communicating affect in text messages by Monica Riordan “Being unbound by linguistic rules, they engage a user in considering the vast potential emojis have in communication.” The second article we discuss is... The post #160 I need more sleep 💤 appeared first on UX Podcast....

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#159 Politics or design? with Mike Monteiro
We locked Mike Monteiro in a room at From Business To Buttons here in Stockholm and had a chat. “So, do you want to talk about design or politics?” That was the question that Mike posed to the audience at the start of his presentation earlier in the day. So we asked Mike the same.... The post #159 Politics or design? with Mike Monteiro appeared first on UX Podcast....

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#158 Shoot for The Moon with Jaime Levy
Jaime Levy, author of UX Strategy joined us in the green room at From Business To Buttons. We talked about Jaime’s Hyperloop study – the personal journey that led her there and why. Andy Warhol, Steve Jobs, Elon Musk. We talk about the importance of having mentors and heroes no matter where you are on... The post #158 Shoot for The Moon with Jaime Levy appeared first on UX Podcast....

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#157 Listener phone-in (part 2)
James, Per and Danwei were gathered in Studio Axbom to take questions from you, the listeners, in the 9th UX Podcast Listener phone-in.  This is part 2 of the highlights we’ve extracted the 2-hour live session. In part 2 we discuss social media share buttons, designers and data scientists, the impact of delight, the tendency for... The post #157 Listener phone-in (part 2) appeared first on UX Podcast....

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#156 Listener phone-in (part 1)
James, Per and Danwei were gathered in Studio Axbom to take questions from you, the listeners, in the 9th UX Podcast Listener phone-in.  This is part 1 of the highlights we’ve extracted the 2-hour live session. We are asked to give our book recommendations for UX-ers. Tristan Bailey calls in and asks us about web... The post #156 Listener phone-in (part 1) appeared first on UX Podcast....

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#155 Channels of misinformation with Alan Cooper
How are designers tackling the idea of ethics? We start the episode with Alan using politics and democracy as a vehicle for highlighting the importance of ethics in our work as digital practitioners and the massive impact our work has on the world. We are the creators of the channels of misinformation and we can... The post #155 Channels of misinformation with Alan Cooper appeared first on UX Podcast....

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#154 Closure experiences with Joe Macleod
We talk Closure experiences with Joe Macleod. The lack of endings was something that Joe kept noticing again and again. There are so many examples in the digital space where there wasn’t an end, or there was an expectation of controlled or ability to end – but the possibility of closure just doesn’t exist. The... The post #154 Closure experiences with Joe Macleod appeared first on UX Podcast....

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#153 Ruthless Prioritisation
Episode 153 is a link show. James and Per discuss three articles that have grabbed their attention. Article one is Ruthless Prioritization by Brandon Chu. “All high functioning teams must prioritize. Not once a month, not once a week, but rigorously, and ruthlessly.” The second article we discuss is How a knowledge kanban board can help... The post #153 Ruthless Prioritisation appeared first on UX Podcast....

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#152 Shortcuts
We take a deep dive into Keyboard shortcuts, or hotkeys in this topic show. We dig into how to decide and design what keyboard shortcuts to have in your web app. What are keyboard shortcuts? Are they the same thing as Accesskeys? What standards and conventions are there to follow? What are shortcut no-nos we... The post #152 Shortcuts appeared first on UX Podcast....

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#151 Liminal thinking with Dave Gray
Dave Gray wants to change the way you think. By changing the way you think you can achieve the change you want says Dave. His latest book Liminal Thinking gives you a set of principles and practices to follow. Liminal Thinking is “the art of creating change by understanding, shaping, and reframing beliefs”. We talk... The post #151 Liminal thinking with Dave Gray appeared first on UX Podcast....

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#150 Dark Patterns with Harry Brignull
Harry Brignull joins us to talk about “dark patterns”. Harry coined the phrase back in 2010 to describe the design patterns used on websites to deliberately trick us into doing something. We discuss some examples as well as the ethics behind implementing them and ask if “light patterns” exist. We talk about how dark patterns... The post #150 Dark Patterns with Harry Brignull appeared first on UX Podcast....

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#149 War Stories with Steve Portigal
For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful. We talk to Steve about the benefits of sharing our stories – good and bad – and the ethically challenging situations that field research can place... The post #149 War Stories with Steve Portigal appeared first on UX Podcast....

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#148 Lostness
Episode 148 is a link show. James and Per discuss three articles that have grabbed their attention. The first article is Decision Frames: How Cognitive Biases Affect UX Practitioners.  Kathryn Whitenton explains how we are all vulnerable to cognitive biases and the way in which we frame our problems can bias our design decisions. Article... The post #148 Lostness appeared first on UX Podcast....

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#147 Listener phone-in (part 2)
This is part 2 of highlights from our 8th UX Podcast Listener phone-in.  On a dark December afternoon James, Per and Danwei gathered in Studio Axbom to chat and take calls from you, the listeners for a 2-hour live show. We discuss living in a VR world, chatbots and suicide prevention, mentoring and getting into... The post #147 Listener phone-in (part 2) appeared first on UX Podcast....

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#146 Listener phone-in (part 1)
James, Per and Danwei open the video channels for the 8th UX Podcast Listener phone-in. On a dark December afternoon gathered in Studio Axbom to chat and take calls from you, the listeners. This is part 1 of the highlights we’ve extracted the 2-hour live session. We discuss sketching for unusual environments, working backwards, designing... The post #146 Listener phone-in (part 1) appeared first on UX Podcast....

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#145 Complexity with Jonas Söderström
Jonas Söderström joins us to talk about complexity. We like to think that we have make the world better through digitalisation, but perhaps all of the productivity gains were actually in the very early days of computing. We hear of the Productivity paradox, the tendency for Feature creep and how we should be pulling down... The post #145 Complexity with Jonas Söderström appeared first on UX Podcast....

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#144 Anticipatory design & cross-channel ecosystems with Sarah Doody & Andrea Resmini
Sarah Doody joined us to talk about anticipatory design. What if we didn’t need to find and search through information to help us make decisions. What if instead, information came to us at the right time and with the right context? Professor Andrea Resmini discusses mapping cross-channel ecosystems. We asked Andrea to explain what cross-channel ecosystems... The post #144 Anticipatory design & cross-channel ecosystems with Sarah Doody & Andrea Resmini appeared first on UX Podcast....

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#143 Chatbots & emotional data with Daniel Harvey & Pamela Pavliscak
In a chat based world, the words are the UI. Rather than tapping or clicking, we’re writing and responding. Daniel Harvey talked to us about chatbots and AI and how we are heading for a future where appstores are going to be replaced by botstores. As the internet of things grows and the use of chatbots... The post #143 Chatbots & emotional data with Daniel Harvey & Pamela Pavliscak appeared first on UX Podcast....

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#142 Presumptive design & Explaining yourself with Leo Frishberg & Lou Rosenfeld
We don’t generally have a problem considering objects from the past. Speculating about what they are and how they might have been used. We could look at artefacts from the future in a similar manner. We talk to Leo Frishberg about presumptive design and how you can use that as a provocative design research tool. How... The post #142 Presumptive design & Explaining yourself with Leo Frishberg & Lou Rosenfeld appeared first on UX Podcast....

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#141 The death of web design
Episode 141 is a link show. James and Per discuss three articles that have grabbed their attention. The first article has the title Is web design dead in 2016? Marcus Bransbury suggests that web design is shifting focus from aesthetics to user experience. The death of web design, or perhaps it’s the birth of design standards? Article... The post #141 The death of web design appeared first on UX Podcast....

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#140 Storymapping with Donna Lichaw
Donna Lichaw is the author of The User’s Journey. In the book Donna explains the idea of storymapping. How, when, and why to use narrative structure in your design work. During our chat we learn more about narrative structure, storymapping, “origin stories” and how brand stories and storymapping are connected. (Listening time: 36 minutes) Episode 140: Storymapping... The post #140 Storymapping with Donna Lichaw appeared first on UX Podcast....

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#139 Education & Leadership with Evgenia Grinblo & Melissa Perri (Part 2)
In part 2 of our two part chat with Melissa Perri and Evgenia Grinblo about education and leadership, we ask why are we doing all this stuff? The importance of metrics, incentives and leadership. Caring about your team and keeping them on track. “If you don’t train them when they’re junior, they’re going to be... The post #139 Education & Leadership with Evgenia Grinblo & Melissa Perri (Part 2) appeared first on UX Podcast....

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